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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,606 Reviews

2,606 Reviews of Wayne Akers Ford - Service Center

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June 12, 2024

Erik Hoffman was kind and courteous and very helpful and knowledgeable Great guy😊 if I ever have to come back, I want Erik again More

by TRESSYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 11, 2024

Fixed the problem as needed. Yvonne was informative and helpful. It also was a fix that could be resolved in a couple of hours. More

by jrd1991
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 11, 2024

Eric did a great job explaining the repairs needed for my F150. Everything is good on my F150 More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 11, 2024

Service is above anyone else in the area. I used to go to AutoNation. They were a joke. The team there is honest and through. Never been disappointed here. More

by coffeym16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2024

I've bought 2 new vehicles there, including my 1st electric Mustang. Sales (JJ) & Finance (David) team are Awesome. I'll bring it there for service & to buy a new electric vehicle by 2030. More

by NUMBERS369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joesph Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 11, 2024

Have been dealing with Wayne Akers for years and Ben is the best! They always make sure I am taken care of More

by Gail C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 10, 2024

Live the service valet team and the exceptional service they provide. It was a pleasant experience More

by Wainewyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Great service center with great customer service. My only complaint is the pricing or mark up on your parts. It’s cheaper for me to go buy my parts from Mullinax Ford and then have Wayne Ackers Ford More

by CHRISTOP_GARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Service advisor very knowledgeable and accommodating! Great experience , will continue to visit and do business with him More

by rmonserat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Great service! Quick to schedule an appointment. Door to door service is very convenient to have. More

by jaana1410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.