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Westside Lexus

Houston, TX

4.9
6,342 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,342 reviews

August 16, 2012

Everyone, from the person who met us, was friendly and helpful.We appreciated the courtesy car offered free of charge and without any paper work hassle. The whole experience was easy and pleasant. More

by Dschmirler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hazel
August 16, 2012

This is my second lease, and I have worked with Dave Haas for both. He always promptly returns my calls to set up my service and is always efficient and friendly. Yesterday was the first time I have gone a More

by lnimberger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas, don't know name of gal who checked me out
August 15, 2012

The LS460 I was interested in purchasing was not available at Lakeside Lexus, so Jeffery Byers contacted dealers in the area and found one in San Antonio. His efforts were greatly appreciate More

by Ruth Phillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
August 15, 2012

Great service and provided me with a loaner as my car was fixed through the weekend. Will gladly do business here again. Thanks again westside Lexus. More

by mrexecutiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob hershman
August 15, 2012

Over the Top service - advised about service on car with cool Westside Fitness Inspection report. Particularly liked pics of throttle body (assume of my car)as opposed to clean - would cause me to have this More

by hwosterhout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn
August 13, 2012

Susan Blackwell provides outstanding sales service. She is efficient, accommodating and patient. She always goes the extra mile and we are repeat customers because of her. We also appreciate the great as More

by rebecca howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Blackwell, Mike Shafer, James
August 12, 2012

Thot I was going to have a super-big bill for a new Thot I was going to have a super-big bill for a new battery - but my car is still under warranty. I've found all staff members very courteous. S More

by maggiemcphee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Negler
August 11, 2012

Amazing, no pressure service. They showed me what I wanted, they gave me the information I requested, they waited when I wanted to wait, and they delivered flawlessly when I was ready. More

by ghandal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Coker, Paul Rockett
August 11, 2012

Clarence was a complete joy to work with from initial phone contact to purchase of my car. His knowledge of the available choices for me and his ability to meet my criteria within my stated budget were o More

by mjanewc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarence Keever Mike Shafer
August 09, 2012

Steve was very good at giving me updated info as i requested it. it was a pleasure doing buisness with Lexus body shop. thank you More

by KathyGambini-Melvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Conrad
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