434 Alabama Used Car Dealers

Everything went well and working with Jackson Bryant was - WBEEDEE

Everything went well and working with Jackson Bryant was a pleasure to work with on the deal. This was a very positive car buying experience.

Samuel Tucker listened to what I wanted, what I could - sherry.blackwood1960

Samuel Tucker listened to what I wanted, what I could afford and then found me a good vehicle. Thank you Samuel

Great service. - RANDERSON21

Great service. Welcome me as I arrive and kept me updated. With the status on service and on the warranty claim

Mitchell CDJR sets the standard for customer service. - cuuda65

Mitchell CDJR sets the standard for customer service. 1100 miles from home, Check Engine light comes on in our 2020 Ram and noticeable engine issues. Contacted Mitchell CDJR, Wesley Roberson, Service Advisor, instructs us to bring it in and they will investigate. This was after another dealership, informed us that they could look at it in a month. After review Wes had to deliver the bad news that there was a catastrophic engine failure. Dave Marshall, Service Manager assured us that they would do everything possible to expedite delivery of parts, and required shop time to get us back on the road. Additionally, he committed to a timeline that would keep us from returning home to the northeast while waiting for repairs. We contacted a national car rental agency and learned they had no cars available. Dave assured us they would help, and connected us with Jessica Mcguffin, Customer Coordinator. She arranged a weekly rental, and drove us to Mitchell Nissan to pick up the car. The rental was a 2024, reasonably priced and very easy on gas. Upon return Dave provided a loaner, while Tech Mike Ray finalized the major repairs. Once complete we were assured that driving the 1100 miles home would be fine. Most of those miles were on interstate, there were, and have been, no issues. I realize that this is a lengthy review, but this team needed to be recognized for their natural customer service and actions.

Cassandra was great. - GSTACKS14

Cassandra was great. She kept me up to date with everything going on. Unfortunately my vehicle was not fixed and had to go back into service.

This dealership is very considerate and has great - nanigomes711

This dealership is very considerate and has great customer service and service in general. I love getting service done knowing I’ll always have a great experience!

Very satisfied with your sales and service departments. - fishboy43

Very satisfied with your sales and service departments. Very satisfied with your sales and service departments.

Allysa is awesome! - aspenpatricia49

Allysa is awesome!! She really knows her stuff and is able to answer all of my questions with confidence and clarity. Her attention to detail and friendly approach makes everything so easy.

Rebecca, Cody & Matteo were wonderful to work with. - allirooks13

Rebecca, Cody & Matteo were wonderful to work with. They kept it fun and exciting even when we had no hope left.

Lance is a Great saleman we have purchased 5 trucks from - jswjfrost

Lance is a Great saleman we have purchased 5 trucks from him and alway got 10 service

I have written one and I am tired of writing over and - sbf1976

I have written one and I am tired of writing over and over! Boartavis Davis is the best

The best service I’ve had in a long time! - Erika

The best service I’ve had in a long time! I have had two bmw’s and two Benz’s. This dealership has the best customer service! Go see Jonathan and Robert! They will do their best! You’re leaving with a vehicle!!!

Bought new vehicle on 5/14 Devin salesman very - cathy

Bought new vehicle on 5/14 Devin salesman very professional and did a wonderful job

Overall 10/10 experience as a first time buyer! - Ilyanna W

Overall 10/10 experience as a first time buyer! Rhashard & Jacob did what was in my best interest. Explained everything to me very detailed. Responded to me in a timely manner! Jacob had awesome interaction. Management was great as well. Finance department was awesome as well! As a first time buyer my experience started off rough but ended in smiles!😊

Since Tamaron took over from the last dealer, everything - hwb8447

Since Tamaron took over from the last dealer, everything is so much improved. I deal with Brittany White and it feels like she takes a particular interest in my needs. The dealership is well maintained from the offices, showrooms and the workshop. I always know my car and I will be well taken care of.

I had great customer service with Emanuel, Aretha, the - angela0418freeman

I had great customer service with Emanuel, Aretha, the receptionist and the financial manager Travis🎊❣️❣️❣️

Recently purchased a 2020 Hyundai Palisade and the entire - Mike D

Recently purchased a 2020 Hyundai Palisade and the entire experience was exceptional from our salesman Zolan Armstrong who was knowledgeable, courteous and very helpful to the finance team who happened to be a old neighbor of mine I couldn’t be more pleased with my car buying experience I highly recommend doing business with this dealership you won’t regret it and if you go any time in the near definitely ask for Zolan Armstrong he’s a pleasure to deal with 💯

From the moment that my son drove me to the BMW of - SuzyQ

From the moment that my son drove me to the BMW of Birmingham, I was nervous and excited. This was the first time in 29 years that I was buying a car without my husband. Conner came out and was polite, great sense of humor and lots of patience. I drove the X3 and it fit me like a glove. I told Conner that I would think about it, but I was sold. Came back and purchased it. Conner went above and beyond to help make this process as easy as can be. I can’t say enough things about this wonderful dealership and Conner. I am one happy BMW owner for life!

I've been using Toyota of Dothan for about 11 years - GuyW

I've been using Toyota of Dothan for about 11 years altogether. I first purchased a 2014 Tacoma 11 years ago almost to the day of this review, and it was a wonderful truck. Its hard to find a more reliable brand over Toyota. Yesterday, I traded my '14 in for a '25 Tacoma.

Always pleasant and customer detailed. - James

Always pleasant and customer detailed. It took 2 hours even though I had an appointment.

The service department especially Greg really went above - Wesanna

The service department especially Greg really went above and beyond to get my vehicle serviced in the timeframe that I needed!!

I truly enjoyed working with the salesman. - angelemartin46

I truly enjoyed working with the salesman. He went above and beyond his job to help me get in a vehicle.

I was greeted within five minutes and with a smile. - lovablelin65

I was greeted within five minutes and with a smile. The representative was helpful and friendly.

Was flexible with me even though we had a few hiccups - Lockhartjaquarious

Was flexible with me even though we had a few hiccups they made sure I had a great experience and a great deal

From my first phone call to having car delivered to my - Calvin Mojak

From my first phone call to having car delivered to my door. I found this the easiest experience in purchasing a car in my life. My sales person, reception, vehicle check in person, detailers were all friendly, no pressure, experienced and knowledgeable. I feel the only slight drawback was I had to call to check on status of timelines on delivery and financing paperwork being completed. It would have been better if I received a text or phone call keeping me up to date. I was given a ball park idea but a more precise time line would have allowed me to plan my days ahead. This was a minor issue. I would buy my vehicle and highly recommend to anyone looking to purchase a vehicle.

I am extremely pleased with my experience. - allanw

I am extremely pleased with my experience. I purchased the truck online. I spoke with Barry, salesman, at the dealership when I called in. He was very easy to work with. We drove 2 1/2 hours to get there and everything was exactly as we had agreed, no "dealer add on" or other fees or tricks. I will be going back next time I need to buy a car. I never thought I would praise a car dealership, but they definitely earned it. Thanks

My best experience today was dealing with Ms. - mtawanya

My best experience today was dealing with Ms. Ayanna H. She is the best services person I have deal with. She's professional, and trustworthy, and she keep you aware of whats going on with your vehicle. Bless you on your new promotion from service to sales. It will be hard to find someone else to walk in your shoes. Keep up the great work!!!!

The warranty work plus other mechanical work handled - ktanner5

The warranty work plus other mechanical work handled professionally with excellent service all around. Thank you.

Wasn't pushy and didn't try and sell me somi didn't want. - Jeremy Carpenter

Wasn't pushy and didn't try and sell me somi didn't want. Best salesman I ever do e business with

Wonderful buying experience, we were in and out from 1:30 - hrbolton

Wonderful buying experience, we were in and out from 1:30 pm to 3 pm. We did a quick test drive, knew what we were looking for and Elmer helped us with establishing something we were comfortable with and budget in mind. He was also sweet and a true gentleman. Everyone in there was kind and treated us like family. I have the most respect for this kind of facility. Thank you to Mickey Johnson for welcoming us in- even putting his lunch down to speak with us. Thank you Elmer, Drew, Richard Gulledge, and many others.