316 California GMC Service Centers
Courteous,Knowledgeable,Timely & Friendly. - nathatatum7
Courteous,Knowledgeable,Timely & Friendly..Deserving of great acknowledgement & props..They will get you right when things go left..
The people and staff of this dealership was fantastic. - Marion Cozine
The people and staff of this dealership was fantastic. I Rate, it with the 10 because I was satisfied with the work and also they had my car nice and clean ready for me to take very polite and helpful.
I was very pleased with the service I received on my - Johnny
I was very pleased with the service I received on my truck. The technician Jose was very professional and did a great job. I will use this company again for sure.
They were very fast and had very great service! - Diana
They were very fast and had very great service! It was a fast and easy process.
Top Reviewed Service Specialists At This Dealership
Service Director
Always on time ,mark is great about explaining what needs - sunsetman@comcast.net
Always on time ,mark is great about explaining what needs to be done to our Vehicles., the body shop is also great! I used them twice for repairs..I have bought several. New denaliies from you also.
Service Advisor
To repair my car for mechanical issues, the dealership - Seth.michelson
To repair my car for mechanical issues, the dealership required some body and structure repair. The folks at the collision center worked with them to do the job. They kept me informed and did a good job. 👍
Everything has been good. - ROOSTINJT77
Everything has been good. We have enjoyed our experiance with everyone at Hatfield buck gmc!
Service
My contact person was David Anderson. - claudiabugarin1
My contact person was David Anderson. He made my Jessup experience less stressful and pleasant.. it was a challenge for me to drop off my truck because it’s my work truck… whenever I stressed, David calmly stepped in with solutions backed with actions. He went the extra mile to ensure that I was satisfied. ..and that, means everything! Thank you, David! I am a business owner and he is someone that I would want on my team 👍🏽
I took my vehicle to Sierra Chevrolet five times and they - mike@thealarmbiz.com
I took my vehicle to Sierra Chevrolet five times and they said there was not an issue. I took it over to you guys talk to Avo and he had it fixed within four days. I would recommend you guys any day of the week. Avo is a very good at what he does. .
Cadillac Service Advisor
Jose is my service advisor. - pnotti
Jose is my service advisor. He has always been a great person to explain and take care of my service needs. He keeps me informed of what is needed for the next service, what is needed, and what can wait. They are great, and I have always been happy with the results.
Excellent , friendly , fast service! - MoniqueL
Excellent , friendly , fast service! I appreciate that Dung called me upon arrival and called me when he finished.
Love the dealership they have always been great and nice. - lovetorope2
Love the dealership they have always been great and nice. Would recommend them to anyone
Fixed Operations Director
Very good and easy check-in, good advise given was - OPAOMARUBE
Very good and easy check-in, good advise given was waiter, completed as promised, made follow-up appointment
Always very professional and helpful. - bigrice4
Always very professional and helpful. I love the online services as well and times available.
Excellent service, simple scheduling professional - Seabat1624
Excellent service, simple scheduling professional technician, convenient option better than surrendering your vehicle to a dealership for a day or more!!!!
Armando and his team were were very accommodating taking - FITNESSINC
Armando and his team were were very accommodating taking care of my vehicle and finishing the job with a timely fashion. The mechanic that worked on my ZR2 was very clear explaining and advising me.Thank you so much!
Booked a last minute oil change, Ernie Avalos is my... - Cheryl D.
Booked a last minute oil change, Ernie Avalos is my service advisor and he is exceptional.Excellent customer service. The car wash is a plus. Thank you GMC for Ernie.
I did not catch his last name but J.R. in service was... - risinger555
I did not catch his last name but J.R. in service was very helpful, courteous, friendly and took care of my needs as well as offering me a 3 oil change special for my Duramax which will save me a tremendous amount of money down the road. Everybody I ran into while at the dealership was very friendly. A female employee even opened the door for me! I have already recommended this dealership to friends and family and I will bring my truck back for all of its service needs in the future.
Service Manager
Parts Manager
I was able to easily make an appointment online for a - Cait
I was able to easily make an appointment online for a drop off a few days later, drop off was quick and easy. They were honest up front about how long it might take to get diagnostics run, and they kept me informed of progress even if there wasn't any. Ron was easy to get a hold of if needed but made sure to call once daily with updates on progress. The only reason I didn't give 5 stars is because the price to diagnose and replace a clamp within my exhaust system was more than $500.00 and that feels a bit steep to me. My car is back to running like new.
Much Improved. Now Even Better! - Bill Wallace
I wrote a review of this dealership in February of 2017 commenting about the check-in process. The issue has been fixed, AND it had no effect on the outstanding service provided here. I highly recommend BUICK/GMC of Vacaville for all General Motors vehicle service.
Service Writer
Parts Counterman/Wholesale
Parts Counterman/wholesale
service manager at gmc store is a great guy, very - Ace
service manager at gmc store is a great guy, very helpful. I appreciate your help buddy
Good but not as good! - Jjg14347
Not as friendly as in the past, almost callous attitude. Also did not receive a call letting me know my vehicle was done. Drove by dealership and saw vehicle parked in parking lot. None of this would have happened in the past.
The best dealership experience I've ever had, and I've... - therossiproject
The best dealership experience I've ever had, and I've been around a while. It was a Friday and I was just passing through from out of state. My check engine light came on that morning. Long story short, I pulled into the service Lane and was told that they didn't have that rare part in stock and that they were sure they'd be able to fix my truck on Monday. I told (I think it was Jerry) that I was from out of state and I'd have nowhere to stay through the weekend. He said he'd do what he could. I got a call that he found the part in Sacramento and that if his mechanic would work on Saturday, I could get it back then. I got another call about 2:30 that my truck was ready. UN xxxxxx BELIEVABLE!!!!
I had the best experience finding my new car, I was... - Rez
I had the best experience finding my new car, I was approached right away , shown around different cars, sales associate Tony was extremely knowledgeable about GMC , made it very easy for me to pick out my new vehicle thank you so much again I really appreciated your help. ✨