2,063 Florida Used Car Dealers

Worst customer service by far in the state of Florida - spcleo728

I Icalled to inquire about a vehicle that was just received with photos or price. They gave me a price on 2008 BMW 750 LI for $14500 by salesman. They do credit application over the phone Run my credit at least 10-15 times 4-5 days go by I never received a call back on credit application. I called back talk to manager. The price of car now goes up $1000 instantly. I called on the price increase and the manager says he will honor original price I was given Red flags all around. This dealership has moved from 4 locations in Sarasota in past 2 years. Original on rte 41 to bee ridge to rte 301 and now on stickney pioint. Now they are calling their dealership on the website Luxury Auto. This is shady operation. Stay away. I never got approved on loan I do not think. I never got a return call. Just many excuses. Warning. Shop elsewhere. Check past reviews.

I was having trouble getting financing at another - jeremyh

I was having trouble getting financing at another dealership, but the folks at Auto Express help me find a car that I loved. Super helpful would highly recommend.

This dealer was responsive to my inquiry, shipped the car - rosieb

This dealer was responsive to my inquiry, shipped the car t the dealer , accommodated my schedule to have a test drive, and no pressure. The service agent was very helpful as well. I would definitely recommend CarMax.

Top of The Line! - Ms.LLH

I purchased a 2015 AMG Package Mercedes C300 in November. I want to Thank Mr. Dan and the owners for dealing w/ my tough Father and I. Everything that was requested was definitely done to ensure we were satisfied. I reside Out of Town, but from the area and they made it easy for me to purchase this vehicle I fell in love with. Great Quality Cars on the lot and I'm extremely satisfied. I will purchase again in the near future.

Great price on my used car price. - Pdaugh358

Great price on my used car price. Highly recommend EchoPark. See Scotty for the best deal

Great! - Foxktm

Great experience with Don, Daniel and the Mananger, who's name i do not recall. The vehicle i had purchased had some minor "inconveniences", if you will, and these guys were willing , and did make everything possible for me to leave with the vehicle in tip top condition. Would recommend.

We hate the car buying process, but autowize made it easy - tami

We hate the car buying process, but autowize made it easy and we got a great deal!

Nice and comfortable - johnson85

I enjoy how travis was patient and helpful through out the hold time. He did a excellent job of helping me he never rush me . So I was glad that I did come up there perfect car for me thank you!!!🙂

I'm on my 2nd car in less than 2 years. The 1st had so... - juliemoss2019

I'm on my 2nd car in less than 2 years. The 1st had so many problems they gave up and gave me a 2nd one.. The second one has been in service a total of 5 weeks since March, not counting all the other times since July 2020 and STILL NOT FIXED but I keep paying for what they think the problem is. Oh, and they don't give loaners so plan on being without any transportation while the junk they buy keeps going back in for service. The more reviews I research the more I find it's the norm. Too bad I have NO PEACE OF MIND!!! I have problem after problem. Expense after expense. Inconvenience after inconvenience. And so many missed work days my job is in jeopardy. Yet, my car loan is ALWAYS paid!!! I pay for a vehicle I can't use!

Awesome experience! - Julie D

First it is a pleasure to support a woman owned company. The quality of service was impeccable and Jarvis is the absolute best. Kathy is truly the epitome of professionalism and I left there feeling like I made a friend.

I had an amazing experience! Michael delivered the... - EthanSamar

I had an amazing experience! Michael delivered the vehicle straight to my door and was able to save me over $3,000 on my BMW lease deal.

Worst place to buy car!! Owner is a scammer - G

Don't ever buy a car from this dealer !!! And don't make any deals with SAM ! A personal deal was made on a truck and when it came down to pay off the truck before the year he claimed he never made the deal and bumped up the price thousands more! He screwed us completely and is very rude ! Kept hanging up phone ! There is no professionalism at all with him !! And he screams and customers and I was insulted once by him. Horrible place

Lloyd was extremely helpful and knowledgeable of all - Mike

Lloyd was extremely helpful and knowledgeable of all questions asked. We felt so comfortable and at ease during the whole process. At the end they even delivered the vehicle right to our house. I would not only highly recommend the AlanJay family, I would and will be buying my next vehicle here again! Thank you Lloyd and Miguel for exceeding our expectations!

I took my kia forte to be check for stalling and after... - plenaes

I took my kia forte to be check for stalling and after $1,700 they told me that they change the timing chain and that was noting else they could do and gave it back to me with the same stalling problem that it went in for. Also when my wife went to pick it up the car stalled outside the dealer in Sebring just when she pulled out and they told her that she needed to get a tow truck, didn't even help a stranded customer. Now I found out that there is a recall for the oil pump that might damage the engine but they haven't call me about it. Allan Jay I hope you are aware of what your dealer are doing to the customer unless you are in it.

Easy to do business - Bunny723

Biron Nabrett was my sales person. He was informative and not over powering. He answered all my questions and made me feel comfortable. I also felt the staff demonstrated professionalism and courtesy. I walked away with the car I wanted and I didn't feel taken advantage of regarding the deal.

This place is amazing the salesman Oliver was so helpful - Dominick1803

This place is amazing the salesman Oliver was so helpful and understanding he was able to hook me up with a good deal

AJ sold us a truck the other day couldn’t have asked for... - RedFordcoyote

AJ sold us a truck the other day couldn’t have asked for a better find he worked with us to get the best deal!

This place is a joke - Dean0237

We brought a 09 suburban from day one it's been nothing but a money pit they kinda work with you becouse they know they sell junk cars beware

This place is a NIGHTMAREI purchased a 2005 Honda... - Charles P

This place is a NIGHTMARE I purchased a 2005 Honda Odyssey With the understanding that the issues I'd pointed out would be fixed (Burning oil, alignment, motor mount) I remember it well it was my sons 9th birthday and he's autistic He was so excited (he called it the mystery machine) The salesman swore all issues would be resolved or my money back! (Big laugh there) the mechanic had it in the back for 20mins. And then said it was ready? No way! All that work would Have to take hours! I drove it around the block and as I suspended NOT FIXED! The mechanic took it for a drive,came in the back door and pulled the lady I'd been dealing with aside Told her something and then came back to me to feel me he was gonna need till tomorrow to fix it so I told the lady I'd just take my money back! She talked to the mechanic and said(he's gonna fix it now like we promised but its gonna take a bit, go get lunch and it'll be done when I get back Well 2 hours later it wasn't finished ad getting late outside I said I'd come back in the morning the salesman again assured me it would be repaired or my money back guaranteed! And as I feared next day only the motor mount was replaced So when I asked for my money back this NEW lady tell's me No REFUNDS AS IS I looked at the salesman and said That's not wat he told me! I left (without the car,) and went directly to my bank to stop payment It took my bank 2 months to deny my fraud claim and Now the vans still at there lot (or so they say) I'm out $3000.00 And every time I'm told the manager will call me they don't! These people will stupe so low as to swindle a needy family with an autistic child! Be warned!!

Outstanding customer service. - canyonsky6014

Outstanding customer service. Worked diligently to provide us with our needs...patient...polite...personal..made you feel like you have known them forever...I highly recommend

It Is Awesome 👌 Nice cars Good 👍 Prices I mean u can't - nikkifouche39

It Is Awesome 👌 Nice cars Good 👍 Prices I mean u can't Bet it, & Prices are not dad, u cam fine a car of your Dteams Dive Time the place to go !!!

This guy Mike is a real treat. - Cant sell the 2nd...unless you sell the 1st

just another used car dealership. Mike is not exactly worthy of 1 star. However the system requires it.... how to say I don't know anybody who's had a good experience there

The bank will not loan on the car like Alex said it - ClintLY

The bank will not loan on the car like Alex said it would. Mountain America WILL NOT lend the fool amount on a branded or rebuilt vehicle. He said to take these papers into the bank and everything will be fine. Well it's not fine. He kept saying, "If you have a good working relationship with they will lend 100%. I can literal reference hundreds of times this has worked." That's right blame us for your error in not taking us they would only lend at 60% at best. If you've encountered this over one hundred times you knew this would happen and you said NOTHING! I asked the credit union about this statement, they said that's illegal. My wife's credit is down almost 60 points thanks to these individuals.

Helpful - Kiera

I went to CarMax while waiting to pick someone up from the airport. Even though I was clearly window shopping, the salesman took me around the lot, showed me numerous vehicles and helped me refine my car search. I ended up buying a vehicle from a dealer near my house in Alachua, but if they had not had what I wanted, I would have been willing to go back to Orlando or to Jacksonville to purchase a vehicle. Maybe Carmax should come to the Gainesville area.:)

Verysatisfied - BubT

I was very satisfied with the serviceIreceivedtoday.I appreciatethefriendlyenvironmentatthedealership.I wasmorethan satisfied witheverypartofthetransaction.I wouldrecommend driveTime to my friends and family.My purchase today is the top of the line.

Sales were courteous. - ndanforthvt

Sales were courteous. Decent cars. Rough part of town a a a a a a a

" This is customer service " - Cici

I purchased a Nissan rogue last month but after driving the car for few hours on the highway i notice a very rare sound like in the tires as a woman my mechanical knowledge is limited and was very worried because i purchase this car myself and everybody told me that dealership take advantage of womans bla bla bla, so i call my Sales Rep at JP Powercars and we set an appointment to get it check, well just to be short, i never experience a level of customer service like the one i received from Karina Santos, extraordinary customer service, they were doing a cook out and i have my lunch on them "yay" lucky me the noise was only a Big nail that my tire caught up so they decide to replace the tire with a matching tire (new) and i also receive a complementary car wash. it was a great time with them, while they were taking care of customers 'sales"..... great guys, buy from them.

Nightmare - Ghostblack305

this car dealership was a nightmare, I purchased the car and two weeks later white thick smoke was coming out the engine, and the water resevoir was bubbling hot, I took it back and they said they would fix it over the weekend. Once we got the car back a week later same problems. Once again they said they fixed the problem. We took the car to a mechanic he said the bottom of the car was all rusted out and it comes from up North and was probably stuck in snow or submerged in water. when the problem happened again I went back there it was a sign on the gate they were closed for two weeks and was waiting to get more inventory, came back in two weeks still closed. Now it's a new company, they just up and disappeared. Scandalous and horrible if it was a rating lower than 1 star they would get it, this should be illegal and they should be out of business permanently. Let's start fighting back and expose the names of these people.

“Hassle free” experience, Auto Haus responded... - craftsncars

“Hassle free” experience, Auto Haus responded immediately, answered all my questions. Was able to find the exact car I was looking for! I’d give the dealership a five star rating. Dealership was even willing to store vehicle until we could fly down and get it.

Bad Deal! - BillyJoeJimBob

Son went to purchase a family car from this business, and arrived with family in tow. So Salesman sells him a "muscle car" never disclosing and never asking about insurance or driving record. The next day, when trying to obtain insurance for the car, we discovered the insurance was nearly as much as the car payment. The dealer new, or should have known, that insurance for that car would have been extremely expensive for a male driver in their mid to late 20s, yet they failed to disclose that. The dealership use pressure to convince and secure a sale that was contrary to the benefit of all parties. The dealership had opportunities to provide a fair and equitable exchange vehicles, but they chose to take advantage of the situation and maximize profit at the expense of the customer. During the vehicle exchange they bought the car back for substantially less than it was purchased. They offered little or no discount on the exchange car offering us an opportunity to take a hit on both the front end and the back, a double whammy! When we questioned them about the numbers about discounts etc. they moved numbers around to make it look as if they were offering a deal, LOL. They were offering a deal, a bad one. It certainly was a lesson learned. But nevertheless a bad deal. We will not purchase another vehicle from "certified nationwide".