Tamimi - KB
Tamimi was so patient and helpful! I honestly appreciate all he did in helping me purchase my car.He was very knowledgeable and friendly. I'm very happy!
very helpful and not pushy!! - victorialynne03
I was in an accident last August and after a month and a half of car shopping with a low budget, continuing to get shut down, we were losing hope in dealers. Ray at Sav Volkswagen was very very helpful in understanding what i wanted. He didn't push us on getting a certain car- he wanted to find one i would like rather than just trying to make a sale which i appreciated very much. I finally got my car thanks to Ray and the Savannah Volkswagen team!! :)
Awesome service - Kemper21
Dj, jauntel, and micah really made purchasing my first vehicle a 2010 Volkswagen Tiguan a wonderful experience!! Satisfied highly recommend any buyers to step in heritage VW of south atl
Brian Bolton was very dedicated - 08 ford f250
I recently purchased a pre owned truck from J Ellis VW Atlanta. It was about a hour and half drive so I asked the salesman, via text message, to save me a trip by just telling me everything that was wrong with the truck. He was very forthcoming and even took additional pictures of the few dings and dents in the truck. He stated late after a lengthy negotiation to finish the deal. He delivered this level of dedication while dealing with a family tragedy. He followed up after the sale and remained helpful when we forgot to get our garage door opener out of the vehicle we traded. I would recommend Brian Bolton to anyone purchasing a vehicle.
We ended up buying 2 cars on Saturday - pmckay
The staff at Jim Ellis VW Kennesaw was fantastic. We intended to purchase a car for our college son and left with 2 vehicles. We were so impressed with the staff, dealership and VW quality, that we decided to leave our BMW behind for a 2nd purchase. The entire process was very efficient and without stress. Special thanks to Kevin Prevost, Oleg Robu and Todd Brafford.
I have dealt with dozens of dealerships over my lifetime and can honestly say that I have never been so pleased with our overall experience.
I would highly recommend this dealership and these individuals to everyone. Thanks guys!!!
Excellent customer and delightful car buying experience! - Fun4me
I was greeted by Keith Matthews. He was very friendly and knowledgeable. He was patient and gave me many options to consider for my Golf. We even drive 3 different types.
Silvia is the best - Madeline Glover
Ms Silvia was phenomenal! No pressure, which I like. Silvia is well versed on the different models and was very helful. Silvia treats you like a friend and goes out of her way to be helpful.
The whole staff is friendly. Mrs. Little went above and... - Brittany Stultz
The whole staff is friendly. Mrs. Little went above and beyond to get me in a car. I gained a real friend from this sale!
Above and beyond - cleonidas
I was on the market for a car and found this jetta 09, the salesman Mr Sim Thomas to put shortly "spectacular" this man went above what normal salesman would do and accomplished wonders.
Awesome experience! - gwtanks
Consuella Greene made me feel at ease, answered all questions and catered to my need and specifics as well as she could. Mrs. Greene and the Gerald Jones family were inviting, warm and caring, they made me feel like I was at a family reunion.
Perfection - Devintolar
Got the car I wanted at the price I needed! All the people there treat you as an individual and help you according to your circumstances. Great GM and entire sales and service staff. Best dealership I have ever been too
Above and beyond - OneToughCustomer
I drove 160 miles round trip to check out a used vehicle at Jeff Smith VW. After an extensive test drive, I mentioned a couple of concerns that I had about the car. They more than addressed the concerns and offered service above and beyond what I expected, including a 5 year, 100K mile warranty effective from the date of purchase on a USED CAR. This warranty was INCLUDED in the sale price -- not an expense in addition to the sale price. Because I live some distance from the dealership, they even offered to send a driver to drop off a free loaner vehicle and pick up my vehicle to bring it back to Jeff Smith for service -- for no additional cost. I interacted with about five different people while I was there and each one of them was so friendly, welcoming and helpful. My only less-than-ideal comment about my experience there is that they can be perhaps a little too "persistent" in trying to close the deal, but the many positives they offer far outweighed that annoyance. Kudos to Rick Hall, Ferlando Williams and Anida Blanton, all of whom were particularly helpful.
Jeep Purchase - Jeep12
Clayton was extremely helpful in the process of buying my jeep. He answered all of my questions. Also, he did not act like the typical car salesman.
Crooks - C123
Overcharged us to not fix our car. Wouldn't tell us what was wrong with it unless we paid another $150 for a diagnosis. Also, the non-repair took a lot longer than they told us.
Poor service, poor location, no pride... - John Galt
Bought a car here at a better price than dealer in Warner Robins, but have repeatedly gotten poor service. Took car in for 30-day check, employees standing around smoking or on computer playing, only one service writer, work got done, but detailer did poor job; in fact top of car and hood had circular scratches like the rag had been dropped on the ground. On another occasion had work done on car, but found it was not done when I got home as I had marked consumable parts that should have been replaced. Recently my salesman called me, said he'd quit and was working somewhere else, so I rode past VW dealership - like a graveyard. I realize brand is having some problems (diesel), but there were hardly any cars, only one salesman, employees standing around smoking - just no pride. Sorry to say a reputable dealer like Jackson bought his brand at a bad time and has been stuck with a poor staff culture. I think it would be best it dealer merged over on Subaru or Mercedes lot and that facility and staff were utilized to sell VWs and fire everyone over at Eisenhower location.
Stone Mountain Volkswagen