93 Illinois GMC Dealers

Larry was great to work with we was actually looking for - Billman403

Larry was great to work with we was actually looking for a different vehicle until he showed us the Enclave which was in our price range . Thanks to Larry and Pete for a great deal will be back to buy there again. Thanks Chuck B

Hey we like the people there we like the car we end up - James

Hey we like the people there we like the car we end up buying what we like very nice place and the most important thing there are no misleading no games no any extra charge like other dealers doing these days and very straightforward .

great service department and sales staff. - ddaaimmke

great service department and sales staff. Always willing to go the extra mile to make sure customers are taken care of. Very clean store and shop.

Cesar was terrific, & this is the 5th car from this - samnelson

Cesar was terrific, & this is the 5th car from this dealership. I think that says it all

Tom, Ray and Louis were amazing. - Rnavalany83

Tom, Ray and Louis were amazing. We will be returning for our vehicle needs. Thank you!

Daniel … was excellent in providing the outstanding - James-belline

Daniel … was excellent in providing the outstanding service. He was wonderful sales person … excellent sales …knowledge and excellent sales support in leasing and purchasing my vehicles. I really appreciate working with Daniel. Jim Belline

This dealer is really connected to its customers. - mjtracytrax

This dealer is really connected to its customers. The gave my a free oil change after buying my car. Wonderful!!

They kept me informed of the progress of installing a new - wam1358

They kept me informed of the progress of installing a new tire and rim and showed me the damage that made it necessary. Thank you.

One of the best experiences that I have at a dealership . - Nevergoto serviceking

One of the best experiences that I have at a dealership . Great prices and super friendly staff

After having had a disappointing experience at a - BRI-TAN-NUG

After having had a disappointing experience at a different car dealer, we headed to Napleton with low expectations. Our salesman Justin greeted us and showed us to a car we requested to see. He could not have been more helpful and personable. It ended up being a rather enjoyable experience. He was knowledgeable and very kind. He put no pressure on us whatsoever and answered all of our questions with ease. We transitioned to the financial office to meet with Alex. Although it's always painful to spend large amounts of money, the transaction went smoothly. It was evident Alex was knowledgeable and fair. Both gentlemen also stayed an hour past closing time to help us get the deal done. It was a positive experience and I would definitely recommend buying a car from Justin. Next time I am in the market, I will definitely go back to him.

Our son needed a car, i called Steve for the 3rd time in - Jillhall1719

Our son needed a car, i called Steve for the 3rd time in 7 months, told him about a car my son found online and he said come on in and drive it. He loved it, so we went in today and filled out the paperwork and left a with a new car. They are awesome there. All are very nice and help out in any way. Steve, you are awesome and thank you for all of your help!

I feel like the customer service when checking in is - evasquenz

I feel like the customer service when checking in is really lacking. It always seems like they are being put out to check you in and it takes too long when you have already called to schedule for a specific thing. I watched a lady behind me literally get ignored for about five minutes. I think they could take a page from Chick-fil-A and greet people when they come in. Let the person know you see them and will be getting to them shortly. The guy appeared to be doing nothing while she continued to stand there. It was very rude and I hope she does an honest survey. The men do not acknowledge customers until they invite them to check I . Why not say hello when the customer walks in and give them an idea of how long it will be until they will be checked in? Then make the checkin shorter since most people need to get to work. And if the worker thinks your car isn’t new enough or fancy enough they should never give on to their opinion. My car might not be brand new but it is important to me. And why does the checkin guy think so highly of himself? We are all people who deserve respect and honor not to be looked down at or talked down to. I wish there was another Cadillac dealer local so I didn’t have to service my car here.

Anthony was a knowledgeable honest salesman who helped us - jimhanks1964

Anthony was a knowledgeable honest salesman who helped us through the process and worked with us on our trade in. Friendly atmosphere too!

Yesenia was very helpful she answered every question I - caldedanny

Yesenia was very helpful she answered every question I had took her time to show and go threw the inventory maid the car buying experience so easy and pleasant.

John is just a great person to deal with. - Randy

John is just a great person to deal with. We have known him for many years and on the Plus side. He’s a Christian too thank you so much John for everything.

Everyone was extremely helpful and friendly. - skrule41

Everyone was extremely helpful and friendly. Very professional interactions. Hunter was amazing and very, very informative informative. We would use him again.

Excellent customer service! - Deb D

Excellent customer service!!!! Staff very pleasant from the time I made the appointment, while waiting for my service to be completed, to the technician who performed the work. Highly recommend this dealership!!!

They were helpful, patient, and accommodating. - meaganj3

They were helpful, patient, and accommodating. We were able to test drive a few different options before settling on the one we liked best.

Timothy was great to us . - Walterblountjr8

Timothy was great to us . He made us feel comfortable and confident in our decision making and were very happy with the car

Twenty five years excellent sales and service and - Steve on nites

Twenty five years excellent sales and service and communication from all departments. (Steve, customer always coming in after working all night.) Outstanding competency w their teams all departments.

Sometimes the right people are there at the right time. - jaz1522

Sometimes the right people are there at the right time. I came to Rizza yesterday to begin a search for a preowned vehicle with low mileage. I saw a car that I was interested in, and Larry Papp was there every step of the way, from helping me properly adjust the vehicle to work for my short stature to quoting me a fair price and ensuring a break noise would be taken care of. Ken Cosenza, the sales manager, offered additional support and answered all of my questions about service and financing. These men made me feel like I was working with very knowledgable friends rather than sales people. If you want great advice, a fair deal, and a seamless purchasing process, go to Rizza and ask for Larry and Ken.

Been looking for a SUV for a couple of days and after - matspo

Been looking for a SUV for a couple of days and after dealing with a bunch of morons who didn't know a key fob from a floor mat ,Barb was a breath of fresh air. She knew and showed us every thing about the car, the warranty and the inspection . Even put some gas in it. After purchase she went out and set up phone and OnStar pairing for us. Very pleased.

Great customer service, great with communication. - adgcmb9

Great customer service, great with communication. They do great work. Always have had a good experience there.

Would highly recommend going to this dealership. - DAWN.JURGENS

Would highly recommend going to this dealership. They don’t hassle you in the parking lot. Tony was great to work with.

My daughter was looking to buy a new car. - Paul.manley

My daughter was looking to buy a new car. She always drove a Mazda and liked the CX 30 that I bought from Key 2 years ago. We went over and talked to Randy Webster who kindly showed her different models . After a couple of test drives with Randy she decided on a beautiful red CX 30. Everything making this deal was very easy going for her no stress. Thanks to everyone at Key for a pleasant deal.

Dan was very great and helpful with anything needed! - Littledom51209

Dan was very great and helpful with anything needed! First time purchasing and they gained a lifetime customer! Thanks again to all who helped me

Attentive salesman and the willingness to help and get - skolo7567

Attentive salesman and the willingness to help and get the deal done was a great feeling

Big thanks to Kyle,Lisa, and my salesman daler for making - Iunus

Big thanks to Kyle,Lisa, and my salesman daler for making our purchase of our new envista super easy.

The transaction was smooth and I will definitely - Neil

The transaction was smooth and I will definitely recommend this dealership especially to Mr. Brandon Yeager I’ll give 101 rate.