Overall service was good. - Volkswagonlady
Overall service was good. Hope mentioned she would come back to grab me when service was complete. I received a text that it was complete. I replied to the text because no-one ever returned to address me in waiting room. Finally, I went in search of Hope who replied that she had gotten busy. How long would I have sat there if I waited as instructed? I do not know. I was there for over three hours for an oil change, tire rotation and alignment. Not sure if that is a respectable amount of time or not but it was a long morning in waiting room. They do offer rides if you choose not to stay. Next time I will select that option. They also offer free snacks and drinks in the waiting room, which was a nice feature.
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