26 Indiana Volkswagen Service Centers

I really enjoyed working with Betsy and her help with me - terri_slauter

I really enjoyed working with Betsy and her help with me understanding the features on my new Forester. She is a great teacher!

Great place helped me get a spare how new cars don’t come - Racing686

Great place helped me get a spare how new cars don’t come with one.

Thank you Bill for an outstanding level of timely - thomasdavis5499

Thank you Bill for an outstanding level of timely technical service. Thank you Hope for seeing this service through so I could get my vehicle back the same day.

I stopped in to get an oil change and they quickly fixed... - VWAtlas2021

I stopped in to get an oil change and they quickly fixed a recall issue and rotated my tires. Great service.

They were all very nice and Vordermans Dustin in service... - Bobsilvers2007

They were all very nice and Vordermans Dustin in service was great ,He contacted me every step of the way .hes great Couldn’t ask for a better service person

Always excellent service. - davidrdunn

Always excellent service. In and out quickly and kept up to date on progress. John Stephenson is great and always friendly, knowledgeable and on top of things.

Employs experienced technicians. - mccormickjudith

Employs experienced technicians. Is ready for the appointment. Works with the customer on cost factors and time conditions with respect for the customer’s situation. Never had a “ take back”. We’re chums forever

The communication with the service department was - Unhappy service customer

The communication with the service department was terrible. My car was in their service department for over a month on a scheduled service. One repair was replacing the rear window mechanism, so I knew it could take several days, but not a month. Multiple calls transferred to the service department were rarely answered and messages rarely returned. I had to personally stop by and talk to my service agent to get a status on my car. My agent did apologize to me for the delay when I finally picked the car up and made some adjustments to my bill. This was the second time in 3 months I had my car serviced at this dealership. The communication was even worse the second time. There will not be a third.

It was a pleasant experience dealing with our salesman, - SN2935

It was a pleasant experience dealing with our salesman, Derek Moore, and to have the Sales Manager, Nick Bosak, introduce himself to us. There will always be some tense moments as the wheeling and dealing moves forward and especially coming to acceptable trade-in value and price of vehicle in closing. Having just purchased our new 2024 KIA Sportage PHEV in Vista Blue exterior and Black leather-like interior is gorgeous to us. Even a staff member from the Service Department came to us and introduced themselves and helped clarify the new vehicles oil change frequency. If zero is terrible to 10 extremely satisfied. I would give a rating of 10+ to Bosak KIA dealership located in Burns Harbor, Indiana. One thing to know about the KIA warranty it is not a full five-year / 60,000 mile warranty that was expected. It is 3-year / 36,000 miles warranty and modifies upto more limited warranty coverage of 5-year / 60,000 miles. Plus, there is more warranty coverage for roadside assistance, powertrain and PHEV components as well. So far we love the vehicle and does exactly what our salesman explained, but must say there is more to learning a PHEV vehicle. If you plan on buying a PHEV or All Electric make sure you get a 220 volt charger. The charger that comes with the vehicle is dedicated to 110 Volt and to fully charge the battery from 1-mile to 34-miles (battery size is 13.8 Kwh) took 22-hours. If used a 220 Volt charger takes 2 to 3-hours. My wife and I highly recommend this dealership and it's staff.

Adrian was fantastic to deal with and i really enjoyed my... - Spotem7

Adrian was fantastic to deal with and i really enjoyed my day test driving different trucks with her she was extremely patient and very helpful

oil Change, front end alignment & tire rotation! - What a gift!

Outstanding customer service & clean facility! Also, great coffee & delicious muffins while u wait. One of the best dealerships in our area! Always a pleasure to do business with such a caring staff.

Tried to sell me aftermarket break parts at factory part - Toolz1953

Tried to sell me aftermarket break parts at factory part price. Was going to try to charge us 769.00 for front brake pads and rotors/ labor. Stay away from this dealership!

VW Service Dept went above and beyond - Lana Drma

I brought my car in for Dave at VW to assess the rusted fenders on my car. They replaced them within 2 weeks. Am happy!