739 Indiana Used Car Dealers

Terrible. - cmdietrich1969

Terrible...dont deal with them !!! They rip everyone off!!! They have celebrations in the office every Friday on how many repos they got while there is absolutely NO GRACE PERIOD ON PAYMENTS WHAT SO EVER!!!! AND trust and believe they will not help with ANY REPAIRS AT ALL. THEY ARE TRULY DISGUSTING PEOPLE!

DO NOT BUY! - egirl625

DO NOT BUY! EVER! SIGNED A BILL OF SALE. 2 DAYS AFTER THE CAR AXLE WAS BAD AND THE CAR WAS NOT SAFE TO DRIVE. THEY BRPUGHT US BACK IN BECAUSE THEY NEEDED US TO SIGN MORE PAPERS. THEY COMPLETELY CHANGED THE TERMS OF THE LOAN! WITH THE CAR IN THE SHOP WITH $1300 IN REPAIRS WE HAD TO SIGN THE PAPERS, OR GO TO ANOTHER BANK...IF WE RETURN THE CAR, THEY WILL NOT REIMBURSE US FOR THE $1300 IN REPAIRS TO MAKE THE VEHICLE SAFE TO DRIVE!! THESE PEOPLE ARE CROOKS. STAY AWAY!!!

Worked with Michael Smith and John alone on getting a new - jason e

Worked with Michael Smith and John alone on getting a new jeep and they went above and beyond to help me get it definitely recommend.

We made an offer on a 2022 Kia Sorrento plug-in hybrid, - Ohio car buyer

We made an offer on a 2022 Kia Sorrento plug-in hybrid, only to find at the last minute that there were more than $2100 in "Accessory" fees, including an undercarriage coating we had not asked for and more than $500 in a recovery tracker. (I can understand why a dealer would want to install a recovery tracker when they're financing the car, so they will always be able to locate and repossess a car when someone has not paid their bill. But for customers who are paying cash for the car, it's completely irrelevant.) When we complained about these fees we were told that they are totally standard protections, in the best interest of the customer, etc. Very disappointing. They did apologize at least for not having mentioned anything about the extra fees until it was time to pay for the car. Another customer wound up buying it.

Great service and staff assistance. - wally41world2000

Great service and staff assistance. Our sales specialist, Patrick Gilliam was very knowledgeable and answered all our questions and any concerns. We traded a vehicle and the manager was very knowledgeable and explained value and process. Great overall service.

I dealt with salesman Tyler Francis and he was a delight - Gary

I dealt with salesman Tyler Francis and he was a delight to work with. He established a good connection on my first inquiry, sent me all kinds of information and the best part was, on the day of actually test driving, did not push me for purchase or any additional costs. I was able to make a well-informed decision without any pressure which is super appreciative. The deal was good and they met me where I needed. Highly recommend seeking out Bob Rohrman in general but if you go to the Lafayette location, ask for Tyler Francis!

I would not buy a car here if you are planning on using - robertsadus

I would not buy a car here if you are planning on using the service department for recalls or repairs. I took my car there for a recall on the air bags. The appointment was made a week in advance. Dropped it off Monday night for a Tuesday repair. I called Wednesday afternoon to see when it would be ready. The first two times I called they said they would check on it. After waiting on hold for over 10 minutes both times I was hung up on. Called back a third time and the person I talked to said they would check on it. After checking he said it should be ready about 4 o'clock and they would call me when it was ready. Never heard back. Called back the following morning and they said it should be ready about noon. Called back again about 1:30. They then told me the part just came in and there were 2 ahead of mine before they will start working on it. My only question is why would they schedule me for Tuesday if they could not get to it by Friday? It's a large recall, shouldn't they have the parts there prior to your car getting there? It would be nice if they would at least give you the option to take your car back if the parts are not there. They lied about it for 2 days knowing they did not have the parts and were not working on it.

Sorg knows how to provide their customers with a vehicle - nickhuffer421

Sorg knows how to provide their customers with a vehicle that will fit their needs

Sales staff were great to work with. - kotcherr

Sales staff were great to work with. Jeremy Brown was very help and knowledgeable. I recommend this dealership to anyone looking to purchase a vehicle. Sales staff treated me very well.

Heart City made the process go smoothly. - cbckj

Heart City made the process go smoothly. First time ever not feeling pressured at a car dealership. Both the sales and finance personnel were pleasant and professional.

From start to finish this team made our car buying - heathernkillion

From start to finish this team made our car buying experience an unbelievable success. We were in the market for a used Volvo S60 but didn't know where to begin. With one call to Vince we had a car located that checked all of our boxes plus some. A week later we were introduced to Holly who gave us top tier customer service and made the buying process painless. Finally we worked with Jeff to finalize things and he helped complete our purchase with the same great attention to customer service and care as the rest of the team. We absolutely love the car they found for us and feel that the low pressure / high customer care experience was second to no other car purchase we have made before.

Very easy and stress free process! - Zoe Meyer

Very easy and stress free process! Very friendly employees and good customer service! 10/10 recommend!

Excellent inventory, responsiveness and customer service. - Sri.P

Excellent inventory, responsiveness and customer service. Smooth and painless buying experience. Dominique and Omar are awesome.

Awesome Car Buying Experience - SMartin

This Dealership and my Salesman, Todd Roberts, went above and beyond to get my into 2015 Fiat. This is a dealership that cares and will go the extra mile for you. I would recommend this place to anyone that is looking to trade up into a new or newer vehicle. They got me more than I ever thought they could for my trade which helped get me into the car I wanted. They treat you like family!

My 2022 Ford Raptor purchase with Dan Bard at Smith Ford - Randy

My 2022 Ford Raptor purchase with Dan Bard at Smith Ford of Lowell was an exceptional experience! Dan is a very straightforward, honest, and up front guy and I have only great things to say about him and this dealership. The buying experience was top notch, Dan was very patient with me coming from out of town, the pricing and selection was far better than everyone else nearby, and the entire process was seamless. Dan even had appreciation for the great condition of a ten year old truck I traded in and the trade in value I was given was significantly higher than three other dealerships I had spoken to recently. I can't emphasize how refreshing it was to deal with a dealership that didn't play games or hide anything. Dan is a great guy and called this morning, a couple months after purchase now, to check in and see how the truck was working out and how we were doing. Title affidavits and processing paperwork arrived in my mailbox just a few days after purchase as well. This small town dealership still has the customer service many of us have known but watched fade away elsewhere. Thanks again Dan and everyone else at Smith Ford who handled this transaction. You're all great and highly recommended!

Friendly and courteous staff, they were very helpful and - sabomnim61

Friendly and courteous staff, they were very helpful and never pressured me into a sale.

After contacting them, they got back with me by the next - HotWheels44048

After contacting them, they got back with me by the next morning. I set up a time to go look at the vehicle, was greeted very professionally by Taylor and we proceeded to go look at the 2014 Explorer and test drive it. A couple of days went by and got my wife to go look at it and December 23 we bought the Explorer. Great dealership and was treated excellent. I highly recommend them.

I'm very pleased went in and spent about an hour looking - Ruben

I'm very pleased went in and spent about an hour looking around for something thanks to Tyler in the columbia city store we found what we were looking for thanks tyler

Very good about keeping in contact with me. The van ended... - Vicwth

Very good about keeping in contact with me. The van ended up not working for me. But , Chris was not pushy but understood when I said it didn’t work for me. Only problem I had was the address said Threel St and it was really Aronson. Being from out of town that took a little time.

Out of state buyer - Troy Anderson - MN buyer

Out of state buyer from Minnesota. Looked at multiple, easily 10+ GMC Sierras online, from multiple websites. Ended up using / finding my truck on autotrader. Kelley absolutely had best vehicles, from a quality perspective, and the best price, than any other dealer in US. No haggle, no surprises, gave me the most for my trade, than any other dealer. Felt absolutely comfortable with puchasing site unseen. Drove my trade from MN on a Sunday, met with Mark on Monday morning, was on my way back to MN before noon. All would not be possible without assistance from my salesperson Mark Williams and Mike Hamilton in Finance. Can't say enough good things about both, Mark and Mike are both, genuine, honest, straight shooters. If you're looking for someone you can trust I would highly recommend requesting Mark Williams, you will not be dissapointed.

Had a wonderful buying experience purchasing a Toyota - Sfalduto

Had a wonderful buying experience purchasing a Toyota Certified Used Vehicle at Bosak Toyota! Thank you for the great experience!

I was extremely tired and emotional the day I purchased - silly_lil_ang3l

I was extremely tired and emotional the day I purchased the car. I felt pushed into a purchase I was unsure of. The vehicle was a certified Pre-owned car. I was pushed quickly through paper work and not given time to read everything and had papers laid over top of papers so I could not see what I was signing, and pulled quickly away from me and told I would get copies at the end. The car I was told by Audrey had not been cleaned but while I was signing papers she would take care of that. Well the car was filthy!!! The floor mats were stained and filthy and very cheap looking and coming apart. The cameras stopped working on the car as soon as I got home. Then the key fab message popped up in the car for low battery, which are all things on the certified pre-owned checklist that should have been replaced and cleaned and thoroughly went over. I don't feel confident that the car went through the full proper INSPECTION EVEN THOUGH THEY CHECKED ALL THOSE THINGS OFF ON MY CHECKLIST THAT IT WAS COMPLETED WHEN CLEARLY IT WAS NOT DONE!! So then how do I know it was properly done at all because I can't trust the information filled out on the checklist because they checked off things that were not done, but check it off as done anyway! So now my car still needs to be fixed, which they did order the part for thanks to TJ, Jake, and Louis, but it also needs a thorough deep detailing inside and outside which I am told should might be done when I drop the car off to get the cameras parts fixed. I even tried to reach out to the GM of Bosak Nissan in Chesterton to talk about the problems I was having and I left a message on his voicemail I was never called back. When I mean filthy I mean foot prints and animal hair everywhere and sticky stuff on my light switch and door handle and many other gross things you would not appreciate putting your hands on while driving! I also had a problem with my car being left at the dealership until I could get someone to drop me off to pick it up due to I work midnights and am in the middle of a family emergency as my great uncle was in the hospital and now in hospice in Illinois and I needed to be with my family and had family coming in from out of town that I needed to be with. This is why I did not want to take the new vehicle home that day plus with Audrey saying that the vehicle had not been cleaned I wanted it to be properly cleaned but she would not take NO for an answer! But then was getting pushy in the voicemail she sent me about picking it up. Which I begged and had to pay someone to drop me off to get my old car as it still had all my sentimental things like things from my husband that had been killed in a motorcycle accident that i keep close to me for comfort in it and I was terrified that she would have it towed away with all my important cherished items!!! I would not recommend anyone ever have to go through such an experience ever and am still really upset and sad with how I was treated.

used Nissan Rouge - Dino and Virginia of south bend

Kevin was a great help when we told him what we wanted to spend that's what he showed us and did not try to sell us something out of our budget, and with no pressure. and was willing to do what was needed. we had a great experience and was very stress free. and Kara was there for any extra help that was needed. Kara and Kevin made us feel like we were out chatting with old friends during the whole experience.

My name is Tracey C. - Traceylynncoop

My name is Tracey C. Myself and my family come here regularly. Scott and Thompson Honda are amazing !! I drove here on a flat tire this morning and they got me in right away, knowing I was having a stressful morning, with this unexpected detour, they were helpful, prompt, friendly and as always, accommodating. Thank you to Scott the mechanics, behind the scenes, and all of the Thompson Honda staff. Tracey C.

Caleb & Jay were and amazing team to work with! - Klroyal0924

Caleb & Jay were and amazing team to work with! They took very good care of my mother and were very communicative with me. Professionals.

Tyler Amaro provided us with awesome cust. service. We... - Pam7777

Tyler Amaro provided us with awesome cust. service. We spoke on the phone and was sold on him before even meeting him. He answered all of my questions and attentive to my needs. We stayed past closing hours and he did not complain staying late and was ver accommodating. Bobby Likens our finance guy was also very pleasant and explained each form to us. When we picked up our car. Marco helped transfer everything out from our old car to our new car. I love the team work everyone displayed. Awesome job!

Purchased a 2017 Gmc Acadia on Friday, April, 25, 2025. - reginamoore769

Purchased a 2017 Gmc Acadia on Friday, April, 25, 2025. Within the 1st 24 hours, tire low air sensor is reading tire pressure is low and the Onstar is speaking French. Took it to Discount Tire for low air message and was told that the tire pressure is good but the sensor needs to be replaced. Called OnStar about the issue of not being able to change the language to English. They say the dealer has to fix it. If this is just the beginning then I've made a big mistake with this purchase. The 2 year warranty doesn't cover these issues. I'm so dissapointed.

Had a great experience at this dealer. - Natalie A

Had a great experience at this dealer. Eddie worked hard to get my daughter the best car she could afford. He did everything be could to ensure a good experience. Five stars from us! Thanks Eddie

Our sales man Ronnie did an amazing thing and got me - stephlewis2010

Our sales man Ronnie did an amazing thing and got me approved for a vehicle that I really needed! Thanks so much

Just bought a car from here would highly recommend Kaden. - Taylor A

Just bought a car from here would highly recommend Kaden. He treated me very well and was very