360 Kentucky Used Car Service Centers
I would like to thank Landon Way, and the tech. - Lkuester1
I would like to thank Landon Way, and the tech. and the Dealership on the excellent service my wife and I received at the dealership on 4/3/25. We were traveling thru the area and picked up a nail in one of our tires. I stopped by shortly after the service dept. opened. Landon got me in and repair was done quickly. Thank You All
Top Reviewed Service Specialists At This Dealership
Assistant Service Manager
Service always warm and exceedingly from the moment you - GREENWADEPEEPS1026
Service always warm and exceedingly from the moment you pull in. They keep you updated on your cars journey
We have done business several times with Newton (since - jpeggie51
We have done business several times with Newton (since before it was Newton) and have had good experiences with all the staff. Shelby is the greatest! She is very knowledgeable and patient and still answers questions when I have them.
Service Advisor
Parts Manager
Toyota of Louisville is the only place I will let service - tammywheeler1961
Toyota of Louisville is the only place I will let service my truck. Their service department is great.
ASM
Mitch (service department) was great at explaining - ALIT1
Mitch (service department) was great at explaining everything that was needed for my Honda. He had me out of there as quickly as possible.
Champion Chevrolet Buick GMC service is by far the best - Bstoney54
Champion Chevrolet Buick GMC service is by far the best in customer service and reasonable pricing. I drive from Louisville to Champion for service because I know As a female I won’t be taken advantage of. Team members are very friendly and helpful. Kudos to Tony and Jay for customer service.
I was well treated and you have freindly folks thank you - byrdman639390
I was well treated and you have freindly folks thank you very much for your help
Parts and Service Director
Ana is a person who is willing to communicate effectively - Fitzgerald
Ana is a person who is willing to communicate effectively with customers, understand their needs, and build a good relationship. She is focused on finding quick solutions to their car buying needs and understands how to build and maintain long-term relationships with customers. She is knowledgeable about the vehicles the dealership offers. She is wonderful! She communicates in English and Spanish.
Will Clark deserves a 5 star rating. - Skutter
Will Clark deserves a 5 star rating. I'll admit it started out rocky but I can now say he is a great person to work with😊
Excellent experience in Service with Gabe and John, - mjclark
Excellent experience in Service with Gabe and John, excellent service in Body Shop with Clay, Gina and Chad
The service was great . - Earth Angel
The service was great . Tyler was very helpful. They communicated with me the whole time.
Awesome job they did great place to go get a vehicle and - johnny.walker
Awesome job they did great place to go get a vehicle and great people to be around.
Customer Relations
Service BDC Representative
Great experience. - tj.boudreau
Great experience. Fast service at somewhat reasonable pricing. They also welcomed my dogs and treated them like family.
I use the service department here for all of my - cowboykbug2003
I use the service department here for all of my maintenance needs for my old truck. Have had multiple repairs done and they have always completed them in a timely manner.
Service Manager
Ryan was kind and didn't rush me. - joyce211.bw
Ryan was kind and didn't rush me. He explained everything to me regarding payment/monthly rate. The information regarding the instructions how it work.
Thanks Darrell! - ERG
Thanks Darrell! We received excellent attention and efficient service throughout the entire process of purchasing our car! You are the best!
Parts Advisor
Eldon Asher is my “go to Man” always take my Jeep compass - Shnagranny
Eldon Asher is my “go to Man” always take my Jeep compass to him for service, Eric was able to help me yesterday 5/15..Awesome customer service
I’m 71 and have bought my share of cars. - Al M
I’m 71 and have bought my share of cars. Without being long-winded, I’ll just say that Gates is an example of an auto dealership done right. I lease Hyundai’s every three years and I’ll keep coming back.
I had such a wonderful experience dealing with Michael... - MWcustomer1
I had such a wonderful experience dealing with Michael and the Gates Nissan team. He was upfront and honest and helped me in my purchase as well as my trade in. I highly recommend home and the team for future purchases. Thanks again for all of your help. I feel like I received a more than fair deal and wonderful service. These are the best people to buy from. Michael, thanks again. You did a wonderful job in the deal. The showroom was so clean and safety was observed with the staff all wearing masks in observance of COVID 19 precautions. Bathrooms were very clean. Privacy was also maintained.