873 Maryland page30 Service Centers
Service is fantastic. - Albaughjeff
Service is fantastic. Tre has helped me before and he is top notch. He’s pleasant, focused, and respectful. This is my second Vehicle purchased and serviced by this dealership and I would refer anyone to them for the best experience.
Made appointment same day for oil change and multi point - Mal
Made appointment same day for oil change and multi point inspection. They completed work within the promised timeframe and went over inspection report. Also provided transportation to and from work while maintenance was performed. Overall a great experience with service department.
Had to drop off my car since it was barely moving. - Carlo Salem
Had to drop off my car since it was barely moving. Told Bethany my issue and she did the intake even though my scheduled appointment was still 2 days away. I was updated timely of any news with the repair and she was very responsive to all my texts messages. She left voicemails when I wasn't able to answer her calls and overall communication was excellent. This is my second major repair with the dealer and both instances went smoothly. Would recommend working with Bethany for her attentiveness and A+ communications. You will never feel in the dark with the status of your repair or if you have any questions.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Manager
Excellent Service and kept me informed on the work being - DINOPAULA
Excellent Service and kept me informed on the work being performed. Scheduling service was a breeze .
Excellent sales department! - blewis1820
Excellent sales department! Excellent service department! Go out of my way to come here for my regular service!
I have used the dealership for 10 years. - G.snead
I have used the dealership for 10 years. I feel the have always given me excellent service
Melanie was very helpful in picking my car up for - Mary Matthews
Melanie was very helpful in picking my car up for service. They did their work in a timely manner and returned it back to me. I would recommend Len Stolen Chevrolet
The staff is friendly. - bcampbell0306
The staff is friendly. Seems interested in fixing my truck. They are knowledgeable and capable. I have always been satisfied with the work and the service.
Car was promised in 1 and 1/2 hours for $350. - Vet
Car was promised in 1 and 1/2 hours for $350.00. Carlisle was ready in 1 hour and price was $195.00. Very satisfied.
Service Liaison
Service Advocate
The service manager and my technician were very helpful - Dnolan.3026
The service manager and my technician were very helpful and delivered the car as promised
excellent and timely service; all issues addressed . - mndrossner
excellent and timely service; all issues addressed . loaner vehicle appreciated made every effort to accommodate scheduling request
Service Director
Service department was fast and efficient,explained in - cleopatra_58
Service department was fast and efficient,explained in great detail what i need and Jamie was amazing.
We like the service and the sales person, including the - Wahajasad
We like the service and the sales person, including the finance department, went through the process of easy buying and also previously bought three vehicles within than the last five years with Atanos
Audi Exclusive Service Consultant
Car ready when promised. - hfelinton
Car ready when promised. Service writer very professional and pleasant. Also, they washed the car for me and it looked cleaner than ever!
Tony icenroad service advisor at Heritage Honda Bel Air - david21msp
Tony icenroad service advisor at Heritage Honda Bel Air most amazing customer service experience great man very humble and helps in every way possible.
Red carpet service 👍🏾 always a smile friendly face the - Hairdos.mj
Red carpet service 👍🏾 always a smile friendly face the red carpet was pulled out for me in 2021 for my brand new encore
My experience with Lexus of Towson is always been great. - aalignay
My experience with Lexus of Towson is always been great. The service person that I work with named Matthew is very helpful and respectful. I would highly recommend this place to my friends. Thanks
I will always trust my car with Mercedes-Benz of - ja@15407
I will always trust my car with Mercedes-Benz of Annapolis, in Annapolis, Maryland. My go-to car service.
Wayne and allen are extremely helpful and a please to - michaeldaudi
Wayne and allen are extremely helpful and a please to work with. they are responsive and helpful at every turn
Outstanding customer service in a comfortable - Petecurrie
Outstanding customer service in a comfortable environment. Prompt, communicative and friendly service. Best dealership I've interacted with.
Amazing service with Alex and Louis! - Abdows
Amazing service with Alex and Louis!!! Best guys ever. Excellent communication skills and level of commitment to meet the timeline
Long time customer, always receiving the best service - Volvo guy
Long time customer, always receiving the best service from Jose Espejo my advisor. He always takes care of my Volvos as promised! Thank you Mr. Espejo
Fast and great service especially during the week days - dale.winn
Fast and great service especially during the week days and also very helpful I would recommend.
Quick service, great staff. - scherej2
Quick service, great staff. Jennifer helped me save money on my oil change by applying a coupon.
Advisor
Parts Consultant
Fixed Ops Manager
Dennis was a pleasure to deal with. - Stevesalny
Dennis was a pleasure to deal with. Im very critical as a rule and i was 1,000% pleased with all aspects of dealing with this shop! The work was perfection!
I had an amazing experience with getting my car fixed. - Julian
I had an amazing experience with getting my car fixed. Noe took amazing care of me, he was informative, communicative, and really knew his stuff. I was worried about bringing in my car for service before I got to know Noe and the team, however now I will be coming back whenever I need work.
Although there are two BMW dealerships much closer to me, - syhammond
Although there are two BMW dealerships much closer to me, and for the last four years, all of my service needs has been completed at BMW of Bel Air. That in itself speaks volumes about the exceptional service I continue to experience with this dealership.
The customer service is marvelous, and they will welcome - eaddaiboadu
The customer service is marvelous, and they will welcome you to the BMW family. Thank you Christian for your love and kindness.
Parts Specialist
Maintenance began on time and staff was clear on how long - kmdstorm
Maintenance began on time and staff was clear on how long the process would take. Also, what was being done was conveyed and updates given as needed.
We drove in for an oil change and tire rotation. - dymeks
We drove in for an oil change and tire rotation. They waited on us quickly and finished the work on time.