17 Michigan Mazda Dealers

Clean, organized and quick! - Laynehaener

Clean, organized and quick! I found myself nearby unexpectedly and they were very accommodating, even putting my Christmas ham in the refrigerator!

Kaleb was my assigned Sales Consultant when I came into - Matt Williams

Kaleb was my assigned Sales Consultant when I came into Suburban Mazda Troy to test drive a CX-50 hybrid. He did a great job of explaining the different trim levels and advantages and disadvantages of gas vs. hybrid. He was very up front and transparent about the pricing of my trade in as well as what it would cost to lease the car. I commend him for his cool and calm demeanor in what can be a very stressful time for car buyers. Excellent things to say about the Sales Department as they were friendly and went above and beyond to make my car leasing experience a good one. The Sales Manager was the most understanding of the crew who provided me with my credit report / score and presented me with the best deal possible. My leasing the CX-50 would not have been possible without his help. I would revisit the Financing process though. There were a lot of optional add on protections that were presented when signing the paperwork that made me feel pressured to commit to a higher monthly payment than originally anticipated. Jesse was super nice and it is part of his job to make the options available, but the associated pricing was not very practical or realistic. By that I mean, my lease payment would have doubled if I had picked the most comprehensive optional protection package, which seemed to be too much to ask and was completely overwhelming to me at the time. This is the 5th car I have gotten through the Suburban Collection in Troy (three at Hyundai and one at Honda) and I am looking forward to enjoying my new car in the years ahead. All the staff that I interacted with were genuinely interested in trying to help me get into a new car and treated me with respect. They have a really nicely designed office space and a fancy coffee maker there! I would highly recommend visiting this dealership for your next vehicle.

Great sales team and service department. - Stacks

Great sales team and service department. Very patient and happy to answer any questions or concerns. Friendly!!!!

Let me preface by saying that I did NOT buy a Mazda. - NikiR30

Let me preface by saying that I did NOT buy a Mazda. But, I had the best experience at Lafontaine Mazda in Livonia. The sales manager Keith, who was great himself, had Vinny Jonna handle my test drive and questions. Vinny was well informed about the vehicle (CX-50) and was very personable. The 50 was awesome, super sharp looking, nice ride and well equipped, it was just a tad smaller than I wanted. Very good experience here and if I'm ever in the market for a Mazda, this is the place to go!

Worked with manager Brett, he couldn't get to my number - Dimitri

Worked with manager Brett, he couldn't get to my number on a lease but he was very professional and communication was clear and straightforward.

sales dept desperatelylacking. Parts and service were great - Wifeloves2shop

Poorly treated by two different new car salesmen on 2 separate occasions. The salesman today had little to no interest in helping me. I walked in with the intention of buying and paying cash for a new Volvo. I could tell right away that he has no desire to help me. Very condescending. In past when visiting the service department, I'm treated wonderfully. The parts department was especially helpful. It's because of parts and service that I will refrain from leaving only 1 star. Also Naz has always been very nice and helpful.

Awful service department - Unhappy2016

If I could give zero stars I would. Worst service I have ever gotten in the automotive industry. We had our Mazda 3 towed in for engine problems for them to tell us the last people who did the oil change messed it up due to improper installation of the oil filter and the engine was shot. THEY did the last oil change and refused to do anything about it. We asked for the oil filter serial number (we suspect the old filter was put on instead of a new one) to prove it was from prior to the oil change done at their service department, and a few weeks later they called to tell us they did another oil change to see if it would help, never giving us the serial number or the part we asked for. From the other reviews on here I see I am not the first to have engine problems due to negligence of a proper oil change. Needing my car I was forced to pay for a new engine myself, but I will be taking this up with the attorney general.

I had my Mercedes serviced here for years and bought my - JMsax

I had my Mercedes serviced here for years and bought my new Mazda here. It's a pretty fair place with some straight shooters that worked there. The lady that was my salesperson was awesome. I can't remember her name but she was a bit older.

My cousin bought a brand new Mazda a month ago. The car... - wickchanna

My cousin bought a brand new Mazda a month ago. The car is an absolute lemon. Currently it is been worked at the dealership for three weeks and she is driving a rental. We have tried to get a new car from the dealer but they have been absolutely unresponsive.