1,439 Michigan Tesla/1000 Service Centers
The only thing I wish the did more on being personal and - Jowett44
The only thing I wish the did more on being personal and coming to get you and giving you a quote before you come in so you’re not sticker shot.
Got in early and work was completed in quickly and - Drkoskela
Got in early and work was completed in quickly and correctly. No problem or concern with the service. Thanks
Top Reviewed Service Specialists At This Dealership
TimFerrin@dickscott.com, Service Advisor
NickJefferson@dickscott.com, Assistant Service Manager
IlirLako@dickscott.com, Service Manager
Abbey has been the absolute best helping me find a new - Beyoncegates
Abbey has been the absolute best helping me find a new car at Milner ford inc
Great service representative. - drosalind99
Great service representative. Appreciated the use of loaner vehicle. Would recommend them for diagnostic services.
This was my first experience with service here and - Diana.davis50
This was my first experience with service here and everything was explained from how long it may take to what would be done. Will definitely be back. Thank you Lionel &Sterling Heights dodge!
Customer Experience Coordinator
Service Manager
Karyssa was wonderful. - RClark
Karyssa was wonderful. I brought my CX5 in for an oil change and left with a brand new CX50. She was polite, professional and answered all of my questions. Suburban Mazda Troy is the only place I buy cars. This is my 5th Mazda.
Great service, job was completed on time and within the - NF
Great service, job was completed on time and within the cost estimate that was provided upfront
Service Advisor
My experience at this dealership has always been great. - mrrobertebrown
My experience at this dealership has always been great. Thanks for the free coffee and bottled water.
I only do business with Suburban for our vehicles. - kwoz65
I only do business with Suburban for our vehicles. Very helpful & professional to deal with
Thank you greatly to Rebecca Howard for All the hard work - Dkirtisd32
Thank you greatly to Rebecca Howard for All the hard work she put in to get my Vehicle one-looked at!! And two getting it back for me in a timely matter that would have only happened with her assistance !! Thanks again Becca!! 5-star!!
Highly recommend Sales consultant Ryan Nunn. - lovintheinfo
Highly recommend Sales consultant Ryan Nunn. He was honest and professional and did not waste my time. Vehicle was in an accident after purchasing and the body shop was amazing. Vehicle looked brand new. Service department was quick and efficient and respectful of my time and property.
Director of Fixed Operations
Assistant Parts Manager
Part Advisor
David Gammouh was outstanding! - silverlakegc
David Gammouh was outstanding! He was always in contact with us on the status of our vehicle. Though our vehicle was on warranty, he was always on point!!! We were advised that we needed to purchase new tires as they were worn out and give us a deal we couldn't pass up.
Excellent customer service from my advisor. - Trina
Excellent customer service from my advisor. He was professional, knowledgeable, pleasant and informative. My vehicle was repaired in a timely and efficient manner. The young lady who provided the loaner vehicle was equally friendly and professional. Made it very easy for me.
They solved the problem to my satisfaction. - ltcoldg
They solved the problem to my satisfaction. I thank Adam for going the extra mile.
Parts Consultant
Assistant Service and Rent A Car Manager
certainly recommend-all good w the service maintenance; - shawn
certainly recommend-all good w the service maintenance; no worries on this end. thank U!
Asst. Service Mgr.
Parts Manager
Super service, and friendly caring helpful staff. - stevenhelton230
Super service, and friendly caring helpful staff. I would not go anywhere else for service.
Brought my one year old Buick here for my oil change and - Trom
Brought my one year old Buick here for my oil change and tire rotation. Impressed with the team members, time it took and price!
Thankfully Chuck was able to get me in to replace the - Taryn
Thankfully Chuck was able to get me in to replace the bulb in my headlight. Appreciate you Chuck; your friendly , professional personality is very much appreciated.
LASCO FORD IS THE BEST CAR DEALERSHIP FOR SALES AND - dmcdaniel
LASCO FORD IS THE BEST CAR DEALERSHIP FOR SALES AND SERVICE I HAV EEVER BEEN TO HANDS DOWN. THEY PAY EXTREME ATTENTION TO DETAIL RSULTING IN ULTIMATE SATISFACTION!
Had issues were taken care of awesome service manager - Jmac
Had issues were taken care of awesome service manager really went the extra mile so 5 stars
All of the service people were very helpful with how to - Pat
All of the service people were very helpful with how to handle my urgent problem
My experience with Jason started about 3 years ago. - truthdiamond78
My experience with Jason started about 3 years ago. When it started I lived in Sterling Heights but now I live over two hours away. I only have my car serviced at Suburban Ford in Sterling Heights. I love good customer service and feel it is worth the drive. I have a great relationship with Jason and I trust him. That means everything to a person like me. Because of Jason I have help someone buy a used car at Suburban Ford in Sterling Heights and a few days a go I leased a new car. There are a lot of dealerships I drove past just to work with someone I trust. That trust and love for my friend Jason ( I hope he does not mind me calling him that) has made it possible for me to feel comfortable with dealing with the sales team there. Jason you are tough but you have a good heart. I am glad I got an opportunity to work with you. I see you and your potential and I will cheer you on all the way to the top. Keep being amazing and setting the standard. You are seen and appreciated. Much love. Mi Mi
Service Consultant
Body Shop Estimator
Nick was great! - cwm21
Nick was great! He followed up on things I asked him for information on and even helped me with fixing something that I made a mistake on.
Convenient with great availability. - Kaves
Convenient with great availability. Helpful staff and I had a quick turnaround on my oil change.
Rental Administrator
Caselle was very nice here and worked really good and - saundra.ursery1
Caselle was very nice here and worked really good and very respectful and does the best him and his other employee and they will get you together and go them and tell them I referred you
I came in for an oil change at Pure Honda and was happy - kyle
I came in for an oil change at Pure Honda and was happy with the speed of the service and the kindness of all the staff
Excellent work! - locomoto123
Excellent work!!! my jeep is like brand new!!! great communication fast service!!! highly recommended the Quality is outstanding!!!
BobWozniak@dickscott.com, Body Shop Manager
ButchMartin@dickscott.com Service & Parts Director
Friendly atmosphere. - LIROCE2
Friendly atmosphere. John Kovach is a wonderful person. He listens to you. And provides great feedback. He always does his best to make you feel comfortable with your decisions. Just overall great customer service.!
Service
Assistant Service Manager
This is the best dealership I ever purchased a car from. - harrypatsalis
This is the best dealership I ever purchased a car from. Mickaela was the best saleswoman I’ve ever dealt with. She is very knowledgeable about the cars and answered any questions I had. I purchased the cat from her. After 1 1\2 years I needed service. As the appointment neared I had an unexpected health issued and was going to cancel. Mickaela picked my car and delivered it to my home. That’s after purchase service. The service department is very good and makes sure you are satisfied.
Joseph was extremely helpful, and I heard back from them - NOLANWYLIE01
Joseph was extremely helpful, and I heard back from them within a few days. Service center does great work