502 Minnesota Used Car Service Centers

Jeep had issues while traveling thru Austin, even though - ed.bethke

Jeep had issues while traveling thru Austin, even though they were booked solid, they had a mechanic spend 15 minutes and he fixed it. Splendid service

The Service Department is awesome! - AB

The Service Department is awesome! Pat was great to work with, very knowledgeable & helpful! Thank you!

All the people we worked with were polite and attentive - mrglynn

All the people we worked with were polite and attentive to our needs. Good job!

I have a 2025 Lexus NX350h that I purchased in Milwaukee, - Cc26

I have a 2025 Lexus NX350h that I purchased in Milwaukee, WI. I live in Chisago City, MN so I have my vehicle serviced at Lexus of Maplewood. I brought the car in for its first 5,000 mile maintenance check today. I went with my wife & we decided to wait at the dealership for the service to be completed. But because this was the first maintenance check, it was going to take an hour & a a half. Oil change, tire rotation, etc. They have a very nice & comfortable customer waiting area. As we were across the street from a Costco, I ask our Service Rep ( Mike ) if they provided shuttle service for waiting customers. He said sure and had someone drive us over to Costco. He would text me when the car was finished or I was to call him when we were done shopping. Whichever came first. We shopped for an hour or so & received a message the car was done & they could come pick us up. The plan was, they’d pick me up, I’d get our car from the dealership & go back & pickup my wife & cart of groceries. To my surprise ( as it was pouring rain outside ) they came with our car & a service vehicle. Mike & associate pulled up to the front door, jumped out & helped my wife ( with umbrella in hand ) into our car. They then helped me with getting our groceries into the back of our car. I thanked them profusely & headed out. I didn’t go to far & in discussing the event with my wife, we decided to go back to the dealership to Thank the guys again & to speak with a Manager about the Awesome customer service we just experienced. Mike brought us to Jeremy Mertes (General Manager) for the dealership. I explained what my wife and I had just experienced & thanked him & his staff for everything! I’ve been told “ Nothing Beats The Lexus Experience “ & it’so true! Thanks guys 👍🏻! Craig & Patti

Always takes care of whatever I need done. - mdjmagoo

Always takes care of whatever I need done. Even if I request a pickup/return. /

In the last few years I have had a great experience with - martha.colaizy-lenton

In the last few years I have had a great experience with the service department. The pick up and delivery option has been very helpful and has always been quick and easy. The communication is great and the staff that I worked with were very professional.

Brought car in due to air conditioner proble. - Ddavid060

Brought car in due to air conditioner proble. It was replaced in the time prime that was processed. Brian Olsen was the service advisor kept me informed of the status for the repair. Great job. Very pleased.

Jeff Belzer New Prague completed my oil change and - Kyle W.

Jeff Belzer New Prague completed my oil change and routine maintenance promptly and quickly. I would recommend their dealership shop to anyone

Had my job done in no time. - pvbusby

Had my job done in no time. And they washed my truck also.thank you.

Fast and efficient No thank you . - binhdavis777

Fast and efficient No thank you . The constant pressure to rate the experience is annoying

Friendly staff, service was fast and efficient. - paxinstaples

Friendly staff, service was fast and efficient. Cashier was very pleasant. Will have my vehicle serviced here again.

Very pleased with the overall service from the point of - tjhald

Very pleased with the overall service from the point of scheduling, the time it took for the service and the cost.

Great job! - mdfrank

Great job! I had two service issues, and both were resolved on the first visit. Would not hesitate to bring my vehicle back for any future service visits.

I was very impressed with the customer service in the - nokvincent

I was very impressed with the customer service in the service department. The facility was impressive also.

They are fast, honest, and will answer any concerns i may - h_kolpack

They are fast, honest, and will answer any concerns i may have about my vehicle.

Have worked with Brad on several of my VWs. - Pelts

Have worked with Brad on several of my VWs. Recently I purchased a very clean used Passat from Linda at Burnsville VW. After new tires, it needed a steering adjustment. Brad (with Scott Vick) worked me into their busy schedule and promptly took care of it. Excellent communication all around, no surprises. The tech also nailed it perfect. Thanks again for the great service. Eric

I was greeted by Miss Voigt very courteously. - rljbecker4

I was greeted by Miss Voigt very courteously. Explained everything she was doing and all that was to take place with my truck including the amount of time it would take. Time was within the time frame she had stated. Good job.

Straight forward, and very helpful staff with a very - Kjcobb85

Straight forward, and very helpful staff with a very quick response and turnaround time on repairs.

From start to finish everything has been way above - bobschubert

From start to finish everything has been way above average, no regrets purchasing this vehicle

I appreciate the service team squeezing me in on a - tinap1016

I appreciate the service team squeezing me in on a Saturday, when I pulled because one of my tires had low pressure. They got me in, after seeing a nail in my tire. Initially thought for a patch, but with 2nd nail found they ended up replacing my back tires. Taking time for this on a Saturday was greatly appreciated and I am very grateful.

Great professional service. - dmschrandt

Great professional service. Very easy to schedule and pick up. Work was was explained in a manner that was easy to understand.

Excellent customer service and prompt vehicle service - Kacz18

Excellent customer service and prompt vehicle service every time I have come in. I will always service my vehicle at this dealership!

Everything was done in a very timely manner Did not plan - Ferrisbeeler

Everything was done in a very timely manner Did not plan on trading in and buying another vehicle but did so within two hours

Service prior to a road trip They checked the tires, oil, - DCRIZNER

Service prior to a road trip They checked the tires, oil, filter, and all fluids to make sure we had a safe trip

I always trust the service members to give me quality - ERICA CARVIOU

I always trust the service members to give me quality information and advice when needed. In my experience they are never pushy, but always kind and helpful! I've been going to this dealership for almost 7 years now.

Staff is friendly Work was on time Staff explained - pbiegert

Staff is friendly Work was on time Staff explained what was needed for the next visit

Sue is the greatest! - Allenwiese55

Sue is the greatest!! Best part of coming into the dealership!! Sue is professional and on top of each and every situation. Very much appreciated! Thanks Allen

The dealership has a family feel. - SUSANTAGTOW

The dealership has a family feel. Kind, friendly team members. The team goes above and beyond to ensure you are completely satisfied!!

Jeremy checked me in for my 2nd covered routine - Burke.mark76

Jeremy checked me in for my 2nd covered routine maintenance visit for my Tucson and was pleasant to work with. In addition to the oil change, tire rotation and inspection, they also updated my navigation software and performed recall work that I was unaware of, all at no charge.

My check engine light came on and I was able to bring my - danielwestphal3

My check engine light came on and I was able to bring my car in first thing in the morning. I received a ride to work and back to the dealership. They couldn't finish the repair that day so they let me borrow a loaner car. I received my repaired car the next morning. They were pleasant to work with. My car is running fine now.