2,436 New York Nissan/1000 Service Centers

Wonderful Service Experience - Bonnie R

I really wanted to write this review about Larisa Racenis, Asst. Service Mgr., at Smithtown Toyota. I came to this dealership to have my car serviced and I must say the welcome I received from Larisa was very warm and gracious. She was so kind and helpful and extended herself to make sure I received top quality service. Larisa made me feel very valued and I felt confident that my experience there would be a satisfying one. I am looking forward to referring other people to this dealership. Larisa makes Smithtown Toyota a very nice place to do business with. Respectfully, Bonnie R.

We are in for routine oil change and Saifar always makes - allyson beletti

We are in for routine oil change and Saifar always makes a point to greet us and say hello. He remembers little details about our purchase. Really a great guy

Excellent customer service - tlisa

All of the people at the service desk were helpful and friendly. Even my daughter (age 11) was impressed with how nice all the employees were.

This is the best car dealership you will ever visit.... - Ed Weihe

This is the best car dealership you will ever visit. Jessica, Chase and everyone in the service dept are friendly, professional and knowledgable. Always a great experience.

Overall great service from the first tume I stepped in to - Jlerum63

Overall great service from the first tume I stepped in to buy my car and picking up my car after the first oil change. Everybody was helpful and accomodating.

Mark - thank you to you and your service department for - sandrafitzy

Mark - thank you to you and your service department for always taking care of our 2019 Chevy Suburban (Batbus)! You are the best! The Fitzgerald Family

Service department is A+ - Scott

I purchased my Hyundai Santafe new from Towne many, many years ago. I've always brought it to them for major service and inspections. I've done brakes myself and had tires done elsewhere because of the brand of tire I wanted. Both the dealership as well as Hyundai have been extremely helpful and fair to me. They're flexible and I always have gotten a loaner from them. I don't feel that I was ever treated unfairly nor was I up-charged for repairs that I didn't need. They have even assisted me with out of warranty repairs that Huyndai covered. I hope that they can find a used vehicle that I want, or that I could afford another new car because I'd really like to do business with them again.

I cannot say enough good things about the service - th3m0m

I cannot say enough good things about the service department. They are outstanding, excellent and go above and beyond. My Mazda CX-5 would not come out of park. I am from out of town and needed to get back home for personal reasons. I was able to get an appointment with them in a quick time frame. They took care of me as if I was family to get the parts needed to fix my car in a very short time, which I know is hard to do in this day and age. They kept me informed every step of the way! Hopefully something like this won't happen again, but if it does, I know where I can go for outstanding customer service in servicing my vehicle. Thanks again Dawn, Mike and Christine for your incredible effort in getting me home!

"Great Service Experience" - atcy

Heather was outstanding in the service department. She was diligent with calling to remind me that my first service was coming up on my 2020 Toyota Corolla. Heather was able to accommodate me with a same day evening appointment when I returned her call! She is friendly and professional. Also, when Heather's shift ended, she let me know that Mathew Riviera taking over for her and assisting me. Mathew Rivera was a pleasure to deal with too.

Service manager Rodrigo is professional courteous, and - gino1156

Service manager Rodrigo is professional courteous, and always look out for me. And even though the prices are a little high, I keep coming back here because of him and the professionalism of their mechanics.

Excellent Service - james.gallo.108

I have dealt with Steve on multiple occasions . His attention to details and his own expectations are very high when he is attending to your vehicle. He treats your car as it was his own, which I respect greatly. He treats his customers with respect and always greats you with a smile. Steve is a great example of a team player.

First visit to this dealership Just put a new service - Tom.colyer

First visit to this dealership Just put a new service truck into operation. Minor confusion on programming a new key. Service advisor Charlotte Hines very helpful and turned a negative first impression into a positive one. Looking forward to long term relationship with Victor Chevrolet.

VICTORY MITSUBISHI IS THAT DEALER THAT WILL MAKE YOU FEEL - jsznybx

VICTORY MITSUBISHI IS THAT DEALER THAT WILL MAKE YOU FEEL LIKE YOU WON THE LOTTERY THE SERVICE DEPARTMENT IS AWESOME

Great job by Jose Velasquez in the Service Department - frankiejo_63

Great job by Jose Velasquez in the Service Department replacing my water pump, coolant flush and oil change. My water pump had died, and I called up VW Serice and Jose confirmed that it was under warranty. I had it towed, and Jose took it into the garage. Completed the task in 1 day. Every service he offered he was quick with the price. A very caring employee

Marcin Malachowski! - lashaunsmith9906

Marcin Malachowski! He gives us top notch service every time!. Always goes above and beyond! He's patient and kind. Keeps you informed and takes the time to explain each process. The service teams is also awesome. I love that they provide you video of exactly what they're doing to your car. I've never got this kind of service anywhere else. VW goes above and beyond for their people and I love them for it!

It was our first experience with Chuck Dibble, however he... - JRFORBES19

It was our first experience with Chuck Dibble, however he was able to present our vehicle in a professional manner answering any questions we had.

A few weeks after receiving my new vehicle, I realized - joecordasco

A few weeks after receiving my new vehicle, I realized that a specific option I ordered was not installed. I contacted Johnny Hernandez on his private line and the problem was solved. He immediately set up a priority maintenance appointment and the optional equipment was installed. Johnny understands making a sale is easy. Gaining customer loyalty is all about service. If you are thinking about buying a vehicle at Westchester Toyota do yourself a favor and ask for Johnny. He makes you feel you are his top priority.