64 Ohio Toyota Service Centers

They did an excellent job of keeping me updated on the - rmsalvino

They did an excellent job of keeping me updated on the status of my vehicle repair.

Matt and his team the best. - Carole Tylicki

Matt and his team the best. Did a fantastic job. Car handles beautifully. Thank you!

Lindsey Stone is very informative and thorough. - kaskipworth

Lindsey Stone is very informative and thorough. She knows the proper maintenance and timing for the proper model of car. I feel my car is taken care of well. I leave the service appointment with a good sense of safety and security.

Willie did a great job. - elliecarpenter24

Willie did a great job. He Was very kind and informative. Quick service as always.

The most friendly, helpful & professional staff. - Valerie richards

The most friendly, helpful & professional staff. One of the best dealerships & service department in NE Ohio. Highly recommended.

I have been using Germain for years, buying vehicles and - fraley327

I have been using Germain for years, buying vehicles and using their service. Have always found them to be upfront and fair. Scott Guinn was the latest service tech working with me and the mechanics to ensure my vehicle was road ready. He was very knowledgeable and very friendly. Definitely recommend Germains.

On my last service on my Sienna, I was informed that my - RITZMANL

On my last service on my Sienna, I was informed that my spark plugs needed to be replaced and my cooling fluid also. I was aware that my spark plugs were never replaced but I was almost certain my cooling fluid was. Since I keep every record of service on all my vehicles, I went through them and did find that the cooling fluid was changed at the appropriate mileage timeframe. The service advisor did inform me of the cost of changing the spark plugs.

I purchased my first Toyota in 2006. - nanval3591

I purchased my first Toyota in 2006. Over the course of my ownership, Victory Toyota (formerly Metro) has performed all the services on my vehicle. This past week was no exception; I brought the car in for diagnostic evaluation of an issue that developed; Tony, my service rep, discovered a problem that was too costly to repair on a car of this age. I have researched leasing vs ownership and decided to lease a vehicle at this time. Ryan, the sales manager, Grant my product specialist and Justin, my finance manager helped me navigate through the process with ease. In about 4 hours, I drove home in a new vehicle. My experience with Victory Toyota has been outstanding. I look forward to continuing this relationship in the years ahead.

White’s Toyota has always provided excellent service for - CHRISLIECHTY

White’s Toyota has always provided excellent service for my vehicle needs. I would recommend their products and services to other Toyota and Honda owners.

Very pleased with how the dealership is clean and - anns45106

Very pleased with how the dealership is clean and organized. The staff's are friendly

Teresa is a rockstar. - Mestec6

Teresa is a rockstar. She makes their service department look great she gives feedback before she returns the car gets it clean for you and tells you where it’s parked not everyone else does.

Rockie and Josh in the collision center were fantastic to - ebfetty

Rockie and Josh in the collision center were fantastic to work with. Wouldn’t hesitate to use them again!!

Th where very polite and helpful. - ALBARNES32

Th where very polite and helpful. The service writer keep me informed and work, with me when the Toyota supply chain let the service department down. Six days to get a water pump is just wrong.(thats the polite way to say it) Dealership is great supply chain sucks.

Every thing about the servicing of my RAV4 was first - PEDERSRD

Every thing about the servicing of my RAV4 was first rate. However, an express service for oil change and tire rotation would be welcomed. The express service at my Subaru dealer does not require an appointment and is completed in 45 minutes - includes washing the car.

I had a great experience with the service department. - bookworm_0720

I had a great experience with the service department. Very friendly and helpful. They answered all my questions appropriately. I will be coming back!

Jackie Burt is the best associate you have. Ms. Burt goes... - jillkellner1978

Jackie Burt is the best associate you have. Ms. Burt goes over and beyond her job just to make sure customers are satisfied with what they have purchased. I will recommend her to everyone I know.

Great service - Frank

It was a pleasure to deal with Gerald Lane. He was friendly and courteous and my service was completed early. He was thorough in explaining the points of inspection.

Ed at Autonation did everything that was promised. - Gmaarnold13

Ed at Autonation did everything that was promised. The car looks great. And was finished in a timely matter!

My service adviser Lisa as usual goes above and beyond - Dhovatter20

My service adviser Lisa as usual goes above and beyond to not only make sure ferns service needs are met but that I am aware of any future appointments. Not only is she a knowledgeable employee she is a careing one. Sincerely Diane Hovatter

Not yet finished. - MarlSm4

Not yet finished......waiting for parts. Thank you Will return next week for the rest of the service.

Fast and efficient maintenance work! - rfacer

Fast and efficient maintenance work! Great service advisor. Looking forward to my next visit in three months!

Salesman has always been great. - jpw321

Salesman has always been great. Service department is hit and miss. Although the last visit did not start well with a serious lack of communication by our advisor, the manager, Robert took care of things immediately for us and made everything right. Much appreciative of the time and concern he showed.

I have only dealt with the service dept, not sales, but - Pabailey73

I have only dealt with the service dept, not sales, but everyone was extremely helpful and courteous. Thanks to them all!

The service that I received , considering the extenuating - Slytlern

The service that I received , considering the extenuating circumstances, went above and beyond my expectations.

All service was done timely and efficiently at a - bscul

All service was done timely and efficiently at a reasonable price. Writeup person kept me well informed throughout.

Great service. - pantherwoman

Great service. Bobby Komisarski took care of me & was very helpful. Waited for my car & it didn't take very long.

Kings Toyota services are exemplary. - GaM

Kings Toyota services are exemplary. The staff very informative, courteous and helpful. My service representative, Boston made sure I understood the work being done on my car.

I had an issue with my Toyota Venza 2021 Bluetooth - Genelius

I had an issue with my Toyota Venza 2021 Bluetooth specifically calling on my phone from Bluetooth. It was not working. I went through every YouTube and Google suggestion and work two hours trying to solve it. I was so frustrated. So I took it to the classic Toyota service department. The first service department person Told me they had just the person to fix it. 45 seconds later. Nate Babic, the customer service manager showed up with the smile and said he is going to solve this problem for me. No doubt. He got in my car and tried a lot of different methods. He was having trouble fixing it because it seemed to be a very odd occurrence. But he’s told me he wasn’t going to give up and he tried numerous programs, including connecting his phone to my car. Unbelievably and thankfully he fixed it for me. I could call anyone I wanted with the touch of the button again finally. He was the most genuinely pleasant gentleman with great professionalism and determination to help me with my problem. He was such a pleasure to work with and he truly did the job with a smile and a laugh. Great job Nate. You are a great symbol of great customer service and reason why we continue to return to classic Toyota for our auto needs. Thanks thanks thanks