7 Tennessee Mercedes-Benz Dealers

Mercedes-Benz at Long of Chattanooga were so helpful and - cwfrailey

Mercedes-Benz at Long of Chattanooga were so helpful and have been exceptional to work with. James did an amazing job taking us through the journey process in finding our new vehicle. We are so thankful that he was able to help us with exactly what we needed. Thank you, James for doing such an amazing job! We would love to work with James at Long of Chattanooga again for our vehicle needs!

Good experience. - jcroy

Good experience. Autumn was very kind and helpful. Oher employees were helpful. I would reccomend.

Our buying experience could have not been better. - ssyoung29

Our buying experience could have not been better. Chuck Hunt made the buying experience go so smoothly. Hannah was great with the paper work and having our car spotless and ready for the road with a full tank of gas. We will most definitely be back

Bought and sold a lot of cars over the years. - Felix Valdes

Bought and sold a lot of cars over the years. We have run into more sales representatives than we can remember. Typically, you tend to remember the ones that left a negative impression, so you don’t ever deal with them again. Some are great when they are selling you the car, then they tend to disappear after the sale. Especially if you have a follow up concern. Well, we ran into one sales rep recently that was exceptional. His name is Javier and he represents Mercedes-Benz of Knoxville. I know what you’re thinking, he works for an upscale dealership so he should be exceptional. Not. In the past, we have purchased a few of what are considered high-end cars and some of the worst experiences have been with those reps. With Javier, the whole process of purchasing the car, from helping us select a model, to the negotiation phase (which tends to be the worst part), to the follow-up was great. There were a few loose ends after the sale that needed to be cleaned up and Javier assured us, he would handle them. He did. What we call a “man of his word”. Bottom Line, if you are looking for a top-notch sales rep at a Mercedes Benz dealership, look up Javier. Javier, keep up the good work!

All were courteous, provided me the the opportunity to - srstone

All were courteous, provided me the the opportunity to get my work done while waiting on the service to be completed

Jeff and the service team saved us!! - Michelle G.

My husband and I were driving home to Texas after a visit to PA. We stopped in Memphis for the night and the next morning, ready to get on the road, we discovered we had a flat tire. We purchased the total tire/wheel warranty through Mercedes Benz so we decided to reach out to the local Memphis MB dealership to see if they could help us. Jeff, in service, said to bring the car in. They had the same tire and would be able to squeeze us in between their appointments. When we arrived, we were helped right away. The replacement of the tire took about an hour, which was great since we wanted to get on the road quickly and came in without an appointment. Jeff and the entire service team took very good care of us and we really appreciate their help! We were very lucky to find Jeff and THANK YOU Mercedes of Memphis!!