Virginia Kia Dealers

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Dulles Kia - Leesburg, VA

On 9/21/2009 9:21:14 AM alpris wrote:
This was the first time we were able to purchase exactly what we wanted at the price we wanted. We called to make an appt with Angela and made sure she had the car and color we had been searching for. This sale took less than 2 hours, Angela had us on the road with our new car!

AIC Kia of Manassas - Manassas, VA

On 8/30/2009 5:18:09 PM jbrought wrote:
This was the worst experience I ever had with a dealership. The Salesman was clueless whenever I asked questions. He had to keep running off and getting another guy to come over and explain everything and when no one had an answer my salesman would go m.i.a. I guess he felt uncomfortable coming back w/o an answer. Whenever I told the man what I was looking for he would offer another vehicle and try to convince me that what I wanted was not a good choice. He tried to offer me the same vehicle 5+ times, after I clearly told him I didn't want it. Eventually, I found a vehicle I liked BUT THEN, IT HAD NO GAS IN IT. While I looking over the paperwork ready to sign, I mentioned the empty tank and he said he would take care of it. After signing the papers, he refused to put gas in it or give a gas card. Finally he took the vehicle and came back 15 minutes later with $3.00 of gas in it. The next day I returned to the shop to speak with the General Manager who assured me that when I came to pick up my car tags they would have a gas card for me. He went as far a to say he would "Personally make sure it was taken car of". That was a lie. On top of that, minor things that I asked to be fixed or adjusted were quickly brushed off. They were totally uncooperative once I signed the dotted line. And now 4 months later, I'm already having car problems. :0(

It was just a total disappointment. I should have listened to my mother and just left, but at the time I was in desperate need for a vehicle. Lesson learned, I guess.