937 Virginia Used Car Dealers

It took a very long time to resolve replacing the rear - Armsteadj8999

It took a very long time to resolve replacing the rear bumper. Dave was helpful with taking care of the issues I identified with my 2025 Explorer. I was disappointed that a brand new car that had just arrived had the issues that required being replaced. Also, the body shop was extremely helpful and kept me informed until the issue was resolved.

Excellent service. - Kent

Excellent service. Kyle, my service agent, is consistently professional, knowledgeable, competent and sincere. Great to work with.

I just traded in and purchased an car from AP Fairfax.... - craigjloweryii

I just traded in and purchased an car from AP Fairfax. This has been great experience. Zack Owens has been most helpful with this experience. Thanks so much for your professionalism and knowledge.

I had my car serviced on 05/08/2025 at Ourisman Honda of - Kifaya Ahmed

I had my car serviced on 05/08/2025 at Ourisman Honda of Tysons Corner and had a great experience with Mike. He was professional, thorough, and made sure everything was taken care of properly. What really stood out was that he even followed up the next day with a call to make sure everything was working well and I had no issues. Excellent customer service highly recommend!

I had a TERRIFIC experience with Lindsay Volvo. - griedinger

I had a TERRIFIC experience with Lindsay Volvo. I live in WA state, but the model I wanted was only available on the East Coast. I submitted internet inquiries to several dealerships, and Seamus at Volvo Lindsay got back to me the next morning. I was nervous it would be hard/impossible to lease across the country, but Seamus made it easy and quick. He was super straightforward and honest in his dealings, and had a contract in front of me with zero surprises that same day. Graham was terrific in helping me get signed up with VCSF and helped with paperwork plus some tips about this unusual car, and Markell their manager prepped the car for shipping on their day off since my shipper came by early. After the car arrived here, there was one tiny issue (temporary plates not included) and Graham responded to my email and fixed it on a Sunday! Outstanding job my all involved! By far the best car buying experience in my life and the most trustworthy dealers I've yet dealt with. Could not be happier with everything.

Brought a new SUV from here. - hmdjr09

Brought a new SUV from here. Requested a tire rotation when the car was serviced. Charged $160.00. Con-artist.

My son had the pleasure of working with Tiffany to buy - Kevin

My son had the pleasure of working with Tiffany to buy his first new car. The one he wanted wasn’t available for about a month, so he put down a deposit and waited. Unfortunately, while waiting, his current car started having issues, and he had to find something else quickly. He ended up needing to cancel his order and get his deposit back. Tiffany was incredibly understanding and kind throughout the whole process, even though it meant losing a sale. We really enjoyed working with her and getting to know her! In fact, we had such a great experience that we ended up chatting with her about a car for ourselves—and today, we made that purchase! Huge shout-out to Tiffany for making the entire process smooth, stress-free, and enjoyable. Highly recommend working with her!

Professional, accommodating, and efficient. - Loxemup

Professional, accommodating, and efficient. The staff were very Professional and polite. They were very accommodating, efficient, and kept me up to date on the status of my vehicle.

Great service, quick and friendly. - DerekS

Great service, quick and friendly. Took care of me and explain all charges very well.

I recently purchased a 2025 Subaru Outback Limited and - Bear

I recently purchased a 2025 Subaru Outback Limited and had an excellent experience from start to finish. Sarah Hutcheson was my sales consultant and made the process so enjoyable. She took me on a test drive, helped me compare models and colors, and her upbeat personality made the whole experience stress-free. Her manager, Amanda Foote, stepped in to make sure we worked out a deal that fit my budget. I really appreciated her willingness to listen and find a solution that worked best for me. Kevin Lowery in finance was also fantastic. He got me approved at a monthly rate I could afford, and even after the sale was done, he went above and beyond. When I discovered that my insurance company had made a mistake with GAP and warranty coverage, Kevin took the time to re-work the deal, add the coverage I needed, and still kept my financing affordable. The entire team truly went the extra mile to make sure I felt supported and confident in my purchase. I couldn’t be happier with my new Outback, and I highly recommend this dealership—especially Sarah, Amanda, and Kevin—for anyone looking for a positive and professional car-buying experience.

I couldn't have asked for a better experience in buying a - eifferblue1

I couldn't have asked for a better experience in buying a car. Pauline helped me test-drive and purchase a Nissan Altima. She was polite, honest, informative, and helped me through every step of the way. I am very thankful to everyone at Fairfax Motors who helped me with the car-buying process!

Kirk was easy to work with and wasn’t pushy at all. - TRPRU757

Kirk was easy to work with and wasn’t pushy at all. I would recommend country Chevy to my friends and family.

Glenn Hartman in the Truck service department did a - Rapidmustang

Glenn Hartman in the Truck service department did a wonderful job taking care of my F250 King Ranch service.

I purchase a 2018 Ford Escape SEL. - John138

I purchase a 2018 Ford Escape SEL. The salesman Jordan Floyd was excellent and very knowledgeable of the buying process. He even went the extra mile to locate the vehicle additional keys when they were misplaced and did not gave up until he found them. Sales Manager Billy D'Amato was very professional and attentive. He earned my trust with his confidence and knowledge of the process making the buying experience an enjoyable experience.

Excellent experience with both Leon Jones and Bill - MartyS

Excellent experience with both Leon Jones and Bill Thomas. I have owned a lot of cars over the years but this was the first time I ever bought one across country. I live in Colorado and was searching for a very specific and relatively rare luxury car. I found the perfect one here and the process for making the deal and having it shipped to CO from VA seemless and super easy. I cannot compliment Bill and Leon enough. They exceeded my expectations.

My automobile was serviced on February 16th, 2024, for an - Manny

My automobile was serviced on February 16th, 2024, for an oil change and to address a coolant leak. The service was prompt and offered at a fair price. Charlie Bacs, the service consultant, demonstrated professionalism, transparency, and honesty. Rarely do I feel at ease while visiting a dealership, as I usually sense someone attempting to use or take advantage of me. Thank you, Charlie, for your support and assistance!

Outstanding Service — Best Toyota Experience in 25+ - er42architect

Outstanding Service — Best Toyota Experience in 25+ Years! I recently brought my 2002 Toyota Highlander to Casey Toyota in Williamsburg, VA, and I can say without hesitation that this was the best service experience I’ve had in over 25 years of owning and maintaining Toyota vehicles across the country. From the moment I arrived, Service Advisor Michael Rosa demonstrated outstanding professionalism, transparency, and care. He took the time to walk through the diagnostics, kept me fully informed during the process, and coordinated with the technician to ensure every concern was addressed — including one that had gone unresolved for years. The work performed included valve cover gasket replacement, spark plugs, cylinder gaskets, ignition coil, air surge gaskets, and more. The technician did an excellent job — the engine now runs smoother than it has in a long time, and even a persistent VSC light issue (introduced by a different dealer and never resolved elsewhere) was completely resolved as a result of their thorough and knowledgeable repair work. Having owned and serviced Toyotas in NYC, Ithaca, San Antonio, Dallas, Albany GA, Augusta GA, Virginia Beach, Newport News, and Boston MA, I’ve worked with many Toyota service departments over the years. None have matched the diligence, professionalism, and conduct of the team at Casey Toyota, and particularly Michael Rosa and the technician who worked on my Highlander. I left with full confidence in the quality of the repair, and tremendous appreciation for the honest and skilled service I received. If you're in the region and want your Toyota handled right, Casey Toyota is the place to go. Highly recommended!

Great service. - KISMETFARM3125

Great service. Fast and much appreciated. Pleasant staff Waiting room was clean Really too much with the survey and words

First Audi, love it. - eruthklein

First Audi, love it. Shawn was knowledgeable, professional and very helpful even months later during service!

Horrible customer service. - Poej

Horrible customer service. I have been back twice since buying a 70k GMC Sierra. Not from them mind you, but from Moore Buick GMC in Jacksonville, NC, which is fantastic by the way. Went there for an upgrade / warranty issue, as I have a second home in Virginia. They installed the cooling fans for the seats and the parking sensors. I had questions because it wasn’t working right. No less than 20 min. driving off the lot,, I returned and the service advisor told me sorry about your luck make another Appointment. I swore then I wouldn’t spend a dime of my own money since. Then, the front grill deflector recall. Tried to get them to order it while in VA. The sent me to parts, then service, then hung up. Guess what? I drove back to Moore GMC to get the recall. Horrible people. They should have the dealership yanked

While purchasing my new vehicle everyone was very - Eastonwa13718

While purchasing my new vehicle everyone was very friendly and helpful, I would recommend Haley Toyota to my friends

Excellent customer service would highly recommend to - JEFFCALCATERA

Excellent customer service would highly recommend to family and friends for both sales and service.

We had an incredible experience with the sales - ParranFamily

We had an incredible experience with the sales team—especially our sales rep, James McPhearson, and Brian. They provided truly top-notch service! We purchased a vehicle in October and were so impressed with the level of care, speed, and attention that when we were ready to buy a second vehicle in December, we didn’t hesitate to return. The service the second time was even more stellar: fast, attentive, and absolutely amazing. Both vehicles were offered at great prices, the process was seamless, and we drove off the lot within just a couple of hours. The efficiency was impeccable. We couldn’t be happier. Highly recommend James, Brian, and the entire team!

Criswell Ford is a clean shop with friendly staff. - Bill

Criswell Ford is a clean shop with friendly staff. They performed my service and got me back on the road quickly.

I drove all the way from Maine, and after bad experiences - aarons

I drove all the way from Maine, and after bad experiences at dealerships in New York, New Jersey, and other dealerships in Virginia, I was fortunate to find the blessing that is Fred’s Executive Auto. From the initial moment of working with Mike, and going through the buying process, everyone was transparent and hardworking to help me get into the car I wanted. Fred’s Executive Auto will restore your faith in a genuine used car dealership experience. Mr Q does business the right way, and you can trust he will treat you with respect and do whatever he can for you! I wasn’t sure if a deal was going to be possible, but Mr Q made sure everything was taken care of and all my needs were met. He went above and beyond anything I could’ve asked. Thank you Mr Q for everything!

I’m am extremely frustrated at this dealership! - jenniferje1972

I’m am extremely frustrated at this dealership! I sold them my car almost a month ago. It’s already on there lot for sale and I still haven’t seen my money for it. They didn’t even give me what we originally agreed on. It’s excuse after excuse! I am coming into money soon (my mom passed) and I was going to buy a brand new car but I wouldn’t give this place the time of day if they gave me a car for free!

Excellent, knowledgeable, friendly staff. - Bick

Excellent, knowledgeable, friendly staff. On schedule and reasonable cost. They treat customers like they would like to be treated. Highly recommdnd.

The sales team made purchasing my new vehicle extremely - marshetta

The sales team made purchasing my new vehicle extremely easy and straightforward. It was a great team of people to work with. Thank you Crossroads for the excellent customer serivce.

Excellent service, Alexander is very knowledgeable and - reginaldhargrove3

Excellent service, Alexander is very knowledgeable and professional about his work. Alexander is very good about doing his work

Excellent staff; everyone I came into contact with was - chris

Excellent staff; everyone I came into contact with was polite and professional. Traci, who ensured that the car didn't get sold before I arrived, given my two-hour drive, was also patient and courteous, as was Tatiana, our salesperson. Mike, the finance manager, is very efficient. The sales manager, Cole, is awesome. The car hadn't been state-inspected. He informed us he couldn't sell the car unless it had a current inspection, so after the purchase, he had the car inspected and delivered to us two hours away🙂🙂🙂 Thank you so much! This was the best car-buying experience I've ever had ♥️♥️