579 Washington Used Car Dealers

Matt, my salesman, went above and beyond giving me great - Terreberre

Matt, my salesman, went above and beyond giving me great customer service. He sent me a video of the car I was interested in before my visit and introduced himself as well, so I would know who to look for when I arrived. This was a very pleasant buying experience and I have now been welcomed into the Burien Toyota family!

Everyone has a great attitude and is happy to help. - Mpaige

Everyone has a great attitude and is happy to help. Responsive and follow through on what they say they will do.

These guys went above and beyond expectations. - Nadinee43

These guys went above and beyond expectations. Was so very impressed with their personal service

Best car purchase I ever had would recommend this - oliverparish123

Best car purchase I ever had would recommend this dealership to anybody would definitely come back

I always receive excellent service when I bring my - sharonvn

I always receive excellent service when I bring my vehicle in for service. Advises if anything needs attention. Mark very pleasant and very courteous.

Manager Michael, Financial Manager Courtney, and my - Wolfgang

Manager Michael, Financial Manager Courtney, and my Salesperson Derek were extremly friendly and professional. No pressure at all on my decision…….i am very grateful.

As usual, Shadix and the crew did a great job. - Bwian

As usual, Shadix and the crew did a great job. I appreciate that Shadix goes the extra mile every single time, from arranging a loaner to explaining the charges. Plus, it’s easy to engage him in a conversation about Volkswagen models.

Jared was extremely helpful in getting me into my Outback - hender.son

Jared was extremely helpful in getting me into my Outback within the price point that I needed to be at. His explanation of terms was clear, easy to understand and lacked xx which was greatly appreciated. Truly thankful for the support he and the rest of the team provided throughout this process. 10/10 would recommend.

I would not recommend this dealership to anyone. - lmahan

I would not recommend this dealership to anyone. Worst experience we've ever had with a dealership by far. Sold us a car with multiple problems we were not told about such as non-working AC, we bought the car during winter months, that they then wanted to charge us a fortune to fix. Taking the vehicle in for services is a nightmare as well. They once had the vehicle for a week just to give it back and say they found nothing wrong with it. We were charged a large detection fee and were then stranded on the side of the highway when our allegedly perfect vehicle broke down completely. They are the definition of slimy used car dealers.

I have always liked the Chevrolet brand, the people ,and - deweypsketo1964

I have always liked the Chevrolet brand, the people ,and the service at camp are extremely wonderful.

Thank you for your great service! - c.bergman

Thank you for your great service! Thanks also for swapping and sending someone to bring my car to my house during my busy day at work. I really appreciate the entire team!

I highly recommend Liberty Bay Auto in Poulsbo. - Ljlunder

I highly recommend Liberty Bay Auto in Poulsbo. I have purchased 4 different cars in the past and have had excellent service and qualified salesmen who were not pushy and great customer service. They are family oriented business who care and respect the customers who walk in to purchase a vehicle. Kurtis was awesome and I enjoyed working with him. Courteous and caring and very knowledgeable. Thanks again Liberty Bay Auto. Don’t forget to get your vehicles serviced if needed. Professional and excellent service.

Appreciation for Exceptional Service Provided by Tyler - Mai Giron

Appreciation for Exceptional Service Provided by Tyler Barnes! I wanted to take a moment to express my sincere gratitude for the exceptional service provided by your salesman, Tyler. His personable demeanor, extensive knowledge, and unwavering transparency made my recent purchase at your dealership an incredibly pleasant experience. In my 30 years of purchasing vehicles, I have encountered numerous salesmen, but Tyler truly went above and beyond in ensuring my satisfaction. After feeling dissatisfied with the treatment, I received at Lynnwood MB dealership where I had been a long-time customer, having purchased 5 new cars for myself and 2 for my children in the last 15 years, I decided to explore other options and stumbled upon your establishment. It was truly a fortuitous encounter, as Tyler's professionalism and dedication to customer service, along with his outstanding character and commitment to transparency, are truly commendable. I am grateful for the opportunity to have worked with him and thank you for employing such a remarkable individual who exemplifies the values of your dealership. Tyler's exceptional service has not only secured my loyalty as a customer but has also inspired me to share my positive experience with others. Thank you once again for providing outstanding service and for having such a dedicated team member. I look forward to continuing my relationship with your dealership in the future. Warm regards, Mai Giron Real Estate Professional Top Producing Broker Phone: 206-769-4427 Email: mai@skylineproperties.com 91515 North Creek Pkwy Ste 214 Bothell, WA 98011 ~What You Get by Achieving Your Goals is Not as Important as What You Become by Achieving Your Goals~

Great service! - jsb9553

Great service!!! Kia of Puyallup is the best dealership in the NW. They have the best service department and sales team!! I will always buy my cars from Kia of Puyallup

Super easy experience and zero stress. - moorejj1984

Super easy experience and zero stress. I texted with Austin a few times he told me to come in and I came in. We did the deal and I left. There was a slight issue with the vehicle which he fixed right away to include personally cleaning some of the vehicle himself.

I took my car in because it was 2 years since my last - O.B.JAMES

I took my car in because it was 2 years since my last checkup (I had driven only 3000 miles in that interval) and the oil pressure light had just turned on. I sat in the waiting room for 4 1/2 hours while they did an oil change and diagnostics (seemed a long time for that amount of work). The service manager then gave me a list of $5000 worth of additional servicing needed, which included $409 for transmission service (done by them at the previous servicing only 3000 miles previously), $315 for fuel induction service (done 13000 miles previously), and $715 to replace the spark plugs (the car has only 51,000 miles on it). When I turned the car on to leave, the oil pressure light was still on. When I complained, the service manager said checking that would require another appointment for additional diagnostics (even though I told him about the problem when I gave him the car). When I dealt with him, he seemed very inexperienced and he found it difficult to explain why I needed the service items they claimed I needed. I guess I need to find a new place to get my car serviced. And I really would like to find somebody who could figure out why the oil pressure light is on.

Was supposed to go in today and sign the papers for my - Amandamhickman79

Was supposed to go in today and sign the papers for my 2013 Genesis Coupe, but was informed this morning that Branco had sold it right out from underneath me. Text messages to prove validity.

Great selection and knowledgeable staff. - JeffH

Great selection and knowledgeable staff. Great to do business with. Would definitely recommend them to anyone.

I was driving a Ford Focus sedan for years, but as my - Evano72

I was driving a Ford Focus sedan for years, but as my family grew, it quickly became apparent that it was time to finally get a reliable family car. I had the pleasure of working with Teriana, who specializes in finding family vehicles! She worked hard to not only find me a great truck, but ensured I was introduced to their service team, and got to know the full benefits of Wendle as a Full Service Dealership!! Everyone I got to interact with was eager to help, friendly, and genuinely excited to be there. That’s certainly not the case at every dealership I’ve worked with before, so I know where I’ll be going for ALL of my future vehicle needs - thanks a bunch Teri, The Spokane Car Mom, my F150 Lightning is incredible!

Jooh, was amazing. - Greenialyen

Jooh, was amazing. He exceeded our expectations. I would recommend him to anyone and I will be doing that and what I need another vehicle. It will be coming here. Thank you for getting me in the vehicle I love

Everyone we dealt with made it easy. - mjkleiner

Everyone we dealt with made it easy. Tony, Sam, Titan … not pushy, knew their stuff. The numbers were spot-on, no surprises. And a safe dealer for women… no uneven treatment.

Excellent service, prices reasonable. - benzycher

Excellent service, prices reasonable. Worth the Long drive to get there. Staff very professional and courteous.

My experience with the Steve Hahn Auto Group has been - Kristen

My experience with the Steve Hahn Auto Group has been nothing short of a disaster once I drove off the lot. The car I purchased was presented as being in “great condition,” but once I drove off the lot, the truth came out fast. There were unresolved Technical Service Bulletin, repairs that were clearly needed but never made, and issues that were either conveniently ignored or completely covered up. If the goal is to set a new standard for how many times a company can ignore a person and still call it “customer service,” the Steve Hahn Auto Group is absolutely crushing it. I’ve now contacted the dealership multiple times. You promised to look into my concerns and provide a resolution. Nothing. You said management would get back to me. Radio silence. I asked for a response by last week. And in true form, you ghosted me again. I'm starting to wonder if replying to customers is only available in your premium service tier, because it sure isn't part of the basic package. It honestly feels like their customer service strategy is to ignore complaints long enough that people just give up. This could’ve been resolved so easily with one person taking five minutes to actually try. Instead, it’s been nothing but deflection and a complete lack of respect for the customer. Do you all pass my emails around at your staff meetings like a motivational poster? “Hang in there! If you ignore them long enough, maybe they’ll disappear!” If so, I hope someone at least brought donuts to go with the collective apathy. Shameful doesn’t even begin to cover it. Buy at your own risk.

Excellent service and fast delivery 👏 👌 👍 I love my - Ubarbarin209

Excellent service and fast delivery 👏 👌 👍 I love my new Chevy camaro ss thank you very much 👍.

We saved $3,000 dollars buying Grand Highlander from - nesbethclaire46

We saved $3,000 dollars buying Grand Highlander from Platinum Autos in Woodinville Wa. Platinum gave us top dollar for our trade.

Haselwood has always been patient with our slow - Leapyfrog

Haselwood has always been patient with our slow decision-making process: staff will go on as many test drives needed to help make a decision. There is no pressure at all. We came back a few days later and bought the car. (It felt safe to, and that is saying a lot.) Angelina and Don made the buying process as pleasant as possible; the dealership is full of nice, sincere people who just want to get you rolling in something you love.

They provide great customer service. - Lesliek2008

They provide great customer service. The employees that came to pick up my car were very friendly and professional. Keep up the good work. Thanks!

This is the worst place ever! - waadams233

This is the worst place ever! Almost 2 years ago I was told that my rotors needed to be changed. When I asked for them back I seen they looked brand new. Cost me $1,500. With a 2 year warranty. Now all four of my rotors need to be replaced I had the back ones done that was $1,100 and the front ones need to be done also.! So I took it to Larson because I'm still under a 2 year warranty .I was told that they were not going to honor my warranty. And pretty much told me it was my fault that my rotors didn't last two years. I was told in order for them to replace them rotors they have to be cracked in half. You cannot trust these people at this dealership they are all about screwing you over and not helping. Obviously either they put on junk rotors or I don't know what happened . I took my rear ones too tiny's automotive. And I'll probably be doing the same for the front because they need to be replaced. And they offer a 3-year warranty so take your business tiny automotive. They won't screw you over

I sold Northwest Autohub my truck. - p78amenson

I sold Northwest Autohub my truck. I worked with Pavell and Geoff. There was give and take in negotiation, but none of that disappear-and-leave-them-wondering tactics common in car dealerships. I was treated with respect, clarity and courtesy. The entire demeanor of the dealership is relaxed and professional. No drama. No head games. I highly recommend then for either buying or selling a vehicle.

Dropped a car off for repairs. - Kinggrantz

Dropped a car off for repairs. Knowing what the issue was and thinking warranty would cover it. Warranty denied it. Do to a nut coming off the turbo. They had to do there diagnostics for the warranty to know what the issue was. Warranty denied, so of course I'm forced to have to pay for the diagnostics. $1300! Show up to pick up the car and it wasn't together all the way. Drove over 2 and half hours pulling a car dolly to show up with the car in worse condition then when we dropped it off. Note in the window from the technician saying cars in pieces see technician. Instantly not happy. Go inside pay my bill and ask why isn't it together all the way like when it was dropped off? They say, Oh we're doing you a favor not putting it back together all the way. Not happy... I say, So I have to wait for you to put the car back together completely and waste more of my time waiting and you want me to pay full price? They say, Oh we can put it back together. I say no way. Your done touching the car I'm not waiting I'll do it myself. I'm a diesel technician and have been working on vehicles and anything with a engine for over 40 years. The only reason the car is there is for warranty to cover it. The warranty was denied. I paid the diagnostics and labor fees. Not happy of course since the car was not put back together all the way like when it showed up. The Intake was left off of it and so was one of intercooler hoses. Left wide open for the dust to get in. They expected me to want to tow a vehicle on a car dolly over 2 and half hours with the intake and intercooler hose off of it. Id expect for everything to be put back on it. It rains quite often and the roads are usually wet. I put the car back together right there in the parking lot noticed more stuff broken from them taking it apart for diagnostics. Please don't do people a favor and leave there car in pieces and expect them not to be upset and not want to wait. And have to pay full price for shoty diagnostic work. Now I have to fix more broken connectors and plastic pieces after I replace the turbo and everything else that might be needed. Be nice if warranty actually was a warranty. Not this dealerships warranty a bought added on warranty. It would be great if you gave a vehicle to someone in a certain condition it would be in the same condition when you picked it up. Now the car will get repaired by me and get better parts put on it for way cheaper then what they wanted to repair the vehicle for. Absolutely ridiculous!