6 Kia Dealers near 01523near 01523

My experience with Ron Bouchard KIA has been excellent - B

My experience with Ron Bouchard KIA has been excellent for purchasing a new car and for service. They are fair, honest and pleasant to deal with. I have dealt wirh Andy who is now in service and was also in sales. He is a true professional. Barry from Ashland

I waited almost a year before writing a review, so I - Charles

I waited almost a year before writing a review, so I could see how the "service after the sale" worked out. Both Julian and Diego have been extremely responsive regarding some minor concerns and a warranty issue with my new Sportage. Today was my first service appointment and everybody was friendly, efficient and no pressure. Thank you again!

My first time buying a car by myself. - Lindamcparland

My first time buying a car by myself. I felt comfortable and welcomed. Would recommend this dealership

It is rare that I've had occasion to visit a dealer for - wayfaster

It is rare that I've had occasion to visit a dealer for service so I really did not know what to expect. I was apprehensive, fearful to tell the truth, of the unknown! Our 2020 soul needed emergency care and Wagner Kia was the closest choice. I was fortunate enough to encounter Stan, the service manager via telephone. He was cordial and quite genuine and I began to feel confident I was in good hands. Though my vehicle was not purchased there, he prioritized my repair and kept me well informed to it's progress. All in all I was treated well by Stan and his entire staff. Overall I can confidently say these are reputable folks with good intentions and you can feel good about visiting them for your Kia needs. The facility was quite nice b.t.w. exuding a sense of professionalism and permanence. Thank you to Stan and the fine folks at Wagner Kia!

How little I mean to this dealership! - corbo

I made an appointment for an oil change for my brand new car. I only had it now like 50 days (First oil change), which was for 10:30 Sat. morning. I finally called to check on my car around 2:00pm to see what's up. I was told its not done yet. I asked why? Now - this part I can't believe... they told me, we have walk-ins sitting here, so we work on those cars first. I said I made an appointment for 10:30 so I wouldn't have to sit and wait. I then asked, "So I made an appointment and people waiting inside is more important than me, a person who set up an appointment and dropped it off so it would be there without issue?" I don't seem to rate very much with this dealership apparently. This even get's better. I get a call from them about another hour or so later and they tell me that my oil change is done but we had an accident with your car. We backed it into another car. I asked like four times what damage was done? She would not tell me. She said its not that bad. (Really??? You crash my brand new $36,000 car and it no big deal). I go down there and nobody really wanted to help me. So I need an entire bumper for the car and who knows what else is wrong under the car it must of hit the tailpipe damaging that also. Now I have a car that's been damaged and will lose value just because of the accident, but the way they talk to me I should be thankful that they will fix it. What they should be doing is giving me another car that is not damaged this isn't a car that been around for a year or so not even 60 days old. How careless can you be with a car that has warnings and camera so you don't back into things. If it wasn't brand new I wouldn't expect this but I do now. The only person that loses here is me and its not fair. The entire thing feels like I am bothering them and I am one out on everything. What happened with caring for your customers? The manager was not much help at all he did call but again it seemed as I was bothering his day. Bottom line is, I feel they need to make me whole. When I dropped off my car for a simple oil change, it was an undamaged 2 month old car with 5000 miles on it. Now, even though they will fix it, it is a damage repaired car, significantly affecting its value, due to their negligence. I find it very hard to recommend this dealer to anyone and boy do I know a lot of folks, and wait until I hit Facebook and ask all my friends to pass it on. Very unhappy customer!!!

Not a very good experience with this dealership. - Not an AutoFair Hyundai fan

Not a very good experience with this dealership. To start with, the car we had "Scheduled" to see (2021 Sportage EX) with "Nicco" (?) the online sales rep, wasn't available for sale due to it being a Lie as it had mechanical issues. The car they did have ready to show us was covered with pollen and not fully cleaned inside. It also appears that our CPO 2020 Kia Sportage wasn't given the stated 165 point Inspection (or any inspection at all) by Gervais Kia as one might expect before taking delivery.. During the test drive I found that the car needed the alignment checked as it was pulling to the side. I reminded the sales rep before we left the dealership about it and he said it would be checked along with the CPO inspection. I took the car for it's inspection sticker the next day and the shop showed me the alignment was pretty well out and was starting to cause the left side tires to "Feather". I called the dealership and was told by the sales manager to "Bring it back and we'll take care of that". I explained that this was supposedly done and it's not right that I have to waste a half day because Gervais Kia Failed to do what they promised. He agreed to having me get the alignment done locally and he would reimburse me for the cost. I emailed the bill that afternoon and have yet to be paid back by Gervais Kia. Two days later I was checking the washer fluid due to very little coming out while trying to wash the windshield and found that the wiper fluid tank was near empty. This caused me to check other fluids and saw the Coolant tank was Below the lowest warning mark. (I took pictures of this to show the dealership and have on record) To add to the list of Missed items, the drivers side handle/panel section is loose as if someone had removed it at some time. I would Never recommend Gervais Kia to anyone and I'm disappointed that Navy Federal would recommend Gervais to our members.