5 Subaru Dealers near 04579near 04579

Great doing business with them! - Ninadarisse

Great doing business with them! The owner really cares about his customers and taking care of anything that comes up!

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Most unethical dealership I’ve had the displeasure to - Ghosted Customer

Most unethical dealership I’ve had the displeasure to deal with! Do yourself a favor AVOID at all cost!!!! Had my offer accepted on a vehicle. Found out Monday at 11:06am had financing at 11:07 am! Sent email asking for PO and Jacob Neal salesman never sent it! He told me Tuesday he was off but would be there Wednesday til 7pm. I sent email Wednesday morning to schedule appt to come get car Wednesday! His replied it was sold! Got a call from Christine Wright and said that was a fireable offense and they were getting the exact car in with low mileage would I be interested! Asked if I could give her a couple of hours she’d call back! That was Wednesday 3 days later no call! Sent an email Thursday to Adam Aren nothing! I’ve been ghosted!! Highly unethical and NOT a business with any integrity! Plenty of other dealership out there folks just drive by Patriot Subaru in Saco, ME nothing to look at!

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A horrible experience! - briandpratt10

A horrible experience! We have a 2021 Crosstrek that had a catastrophic engine failure at 62,000 miles. We had the car towed to Pape. To make a long story shorter, the car sat at their dealership for almost a month. The only assistance they provided was to say they could not diagnose the cause without a $2,000 charge and they quoted us $22,000 in repairs. I told them we would be willing to buy a new Crosstrek if we could find a way to salvage the current car and trade it in. I asked several times to be contacted by a sales manager in hopes of finding a solution. Nobody called!!! Finally, I went to the dealership where we purchased the car in NH hoping they could make a recommendation. We ended up having the car towed there. In less than 24 hours we had a plan to repair the car using used parts at less than half the cost, and it will be ready in less than a week. They showed true concern followed by action. It's also worth mentioning that Subaru corporate was no help in this process. The warranty on the engine was 60,000 miles and we were at 62,000 miles. We had all our service records, but that did not help. Not very impressive or inspiring customer service from the Subaru brand either.

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This is my 4th Subaru from Charlie's. - hspeggyg

This is my 4th Subaru from Charlie's. Had a great experience with Joe and Mark selecting my new Crosstrek. They both were very professional and knowledgeable and offered me a very good deal.

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Forget the company, look at their employee. - Donald T

Forget the company, look at their employee. I took my car to this mechanic Brady and, frankly, it was tremendous. Really tremendous. This guy knows cars--believe me. The engine? Running like a dream. The brakes? Perfect. Some people say nobody fixes cars better, and after seeing the job he did, I think they might be right. I've seen a lot of mechanics some good, some not so good--some very bad, losers actually. But this guy? Top-notch. He looked at the problem, figured it out quickly, and got it fixed fast. No nonsense, no games. Just great work. If you want your car fixed right, by someone who really knows what he's doing, this is the mechanic to go to. Fantastic service. Beautiful. Brady should be making the big bucks. Give him a raise. Let him have direct deposit, it's a cost saver for companies - a no brainer. Do it.

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