46 Ford Dealers near 25801near 25801

Overall was a good experience. - No body

Overall was a good experience. Some things that were discussed did not get done so i was a little irritated by that. Also low balled me pretty hard on my trade in.

I had bought a 2020 ford escape from Jason pearman that - bhillenburg2024

I had bought a 2020 ford escape from Jason pearman that had some body issues and it was the worst experience possible for my first time buying a car, thank god he is no longer there because I wouldn’t recommend him. I decided to give them a second chance and I went to Corey oxendine and he has been more then helpful and responsive he got me traded out of the escape into a 2024 ford edge and I couldn’t be happier with it. I highly reccommend Corey Oxendine and I think this boy deserves a raise or a promotion or something. He has beyond helped me when nobody else wanted to and I appreciate everything he did for me. If you go to Aschenbach ask for Corey!!

Have dealt with MCF for decades. - Chris P

Have dealt with MCF for decades. From sales, service, and bodyshop. Always on top of their game. Much appreciated..

A Blessing - LLNana

Steve Short was very patient, kind and caring. He worked extremely hard to get me a great deal on a vechile to meet my needs and price range. Other staff were also very helpful and friendly and willing to help whomever came along. Steve helped God answer a prayer. I truly appreciate all he did.

Fast Friendly Service - Christine

My Edge broke down due to a bad belt Paul had it wreckered in to the service Dept and Aaron and the service team had me back on the road in less than an hour. The atmosphere is friendly and animal friendly (2 dogs) everyone including the business office and sales team were are great as well thank you for making a unfortunate situation bright.

Terry was great as always our second vehicle from him and - roywhitely

Terry was great as always our second vehicle from him and the glockner family dealership

This is the second Ford Truck I have purchased from - irunwv

This is the second Ford Truck I have purchased from Jenkins Ford. The team is experienced, pleasant and fair.

Always very friendly and treat me just like family. - marshafc

Always very friendly and treat me just like family. Always ready to explain things I don't understand.

We brought our Edge in the night before for service the - hlwatson48

We brought our Edge in the night before for service the next day. At close to 2 PM the next day I text the service advisor for a readiness. 74 minutes! later I received a response. Moments later a different service advisor call to say, it would be near 5 PM before the vehicle would be ready. We dropped the vehicle off the night before to prevent getting caught in 5 PM traffic. Beyond the mid-70s year old and raining, we senior citizens make plans not to get caught like this. As far as the actual service work. It is too early to comment. Don’t misconstrue, we have 2 vehicles from Shelor and their service department is the only ones to have serviced our vehicles.

Kind and patient and attentive Rodney and Bodie are the - judifann91

Kind and patient and attentive Rodney and Bodie are the best guys. Absolutely Hands down

Very welcoming, we're concerned about are issue, we were - Elmartin3030

Very welcoming, we're concerned about are issue, we were over 256 mile from home and needed to get to Pittsburgh PA, the staff got us right in and assessed the issues with are truck informed me of the issue appointment time to fox and cost, they had us back on the road in less then 3 hours and for less then was quited to us to fix the issue with are truck, this Dealership was great, like it used to be before covid-19, the employee at this dealership we're great.

My service experience with Moses Ford in St. - Laldridge79

My service experience with Moses Ford in St.Albans, WV was excellent! William “Bill” Weaver was exceptionally easy to communicate with and kept me informed on the status of the repairs on my car. I highly recommend this dealership and especially their service department.

Professional and made a good impression. - rancesr

Professional and made a good impression. Went above and beyond to help me. Built trust in the dealership.

I was contacted by the service manager about my 2017 ford - mustangvibe97

I was contacted by the service manager about my 2017 ford explorer making a weird noise, I had left a review earlier because i was not very happy , After speaking with the service manager Brent at the end of the day, Brent assured me that he would work with me to resolve the issue with my Ford explorer, I've known Brent for many years, I'm glad he reached out to me. Thank you Brent Gary Mayweather

Brittany Johnson from crisis to a cool backside! - amykurz77

Brittany Johnson from crisis to a cool backside! If I could give Brittany Johnson 100 stars, I would! I didn't receive a survey but I wanted to make sure Brittany receives recognition that she deserves. After my car was stolen — and not just my car, but my entire purse with my ID, money, cards, and keys snatched right from my locker at work. I was thrown into a nightmare. I had no ID, no driver’s license, no checkbook, and no real time to figure it all out. To make things worse, my insurance company gave me just a few short days to replace my vehicle before I had to return my rental, and I hadn’t even received my reimbursement check yet. To say I was stressed is an understatement. Then I met Brittany Johnson. From the very first moment, Brittany stood head and shoulders above every other salesperson I encountered. She treated me with honesty, compassion, integrity, and most importantly, heart. She didn’t just sell me a car, she jumped through every hoop you could imagine, navigating obstacles like no ID and no checkbook, and somehow made it all happen. She made sure I wasn’t left stranded. And not just any car, Brittany helped me find a car that fulfilled my dreams. I knew it the moment she opened the doors: a beautiful ride with air-conditioned seats to keep my bootie cool on hot summer days! (Small detail? Maybe. But when you’re rebuilding from chaos, those little luxuries make life feel hopeful again.) Brittany worked tirelessly to make the impossible possible, treating me with patience, kindness, and genuine care. It showed in every phone call, every signature, and every solution she found. While other dealerships offered sympathy followed by a “Sorry, we can’t do that,” Brittany's response was always, “Let’s see how we can make it work.” She treated me like a real person, not a transaction, and she fought for me when so many others would’ve walked away. Her professionalism, determination, and big-hearted energy are unmatched. Brittany Johnson is more than a rockstar, she’s a miracle worker, a dream-maker, and yes, a bootie-cooling hero. If you’re looking for someone who will go above and beyond, who will treat you with respect and actually care, then RUN, don’t walk, to Brittany Johnson. She brought light to one of the wildest chapters of my life, and I’ll never forget it. Thank you, Brittany. You turned my crisis into comfort, and my stress into a cool bootie!

Bodie sigmon helped us when service was closed, we had a - Mikeysmith172024

Bodie sigmon helped us when service was closed, we had a flat tire and he went out of his way to put air in it for us!

I think this dealership is absolute trash, whoever the - Gabriel S

I think this dealership is absolute trash, whoever the female is that answered the phone earlier today needs to be fired. We were hung up on today when we inquired about the federal EV tax credit, which Bill Cole Ford was supposed to submit paperwork for. We have submitted a complaint to Ford’s BEV team and we will be pressing this matter further if necessary. We're now out $15,000 in tax credits alone thanks to Bill Cole Ford not doing their job. "Clean vehicle dealers and sellers must register with the IRS to submit time-of-sale reports and receive advance payments."

Ken and the staff treated me so well - Dayna L Robinson

Ken and the staff treated me so well, they put together a deal and got me in a new car when no one else would.

The sales department at Scenic Ford went above and beyond - kathyvan619

The sales department at Scenic Ford went above and beyond in and ensuring my safety and 100% satisfaction, in finding my 2023 f150. David Barton spent over 25 hours searching for the perfect truck. Finding it over 800 miles away! They treated me with utmost respect and like family.

Very friendly and efficient! - wonz35

Very friendly and efficient! Staff went above and beyond. Thank you for taking excellent care of us!

Bruce Walters always goes above and beyond to satisfy - Susie Hall

Bruce Walters always goes above and beyond to satisfy their customers, from the salesmen to the service department. We wouldn’t go anywhere else!!!

Nice location on the WV Turnpike between Kanawha city and - EDDIEPRICE451

Nice location on the WV Turnpike between Kanawha city and Marmet now called Capitol Ford WV .com

My Mike you certainly have a big fan base, mainly of mad - Thechainsawman

My Mike you certainly have a big fan base, mainly of mad people! Rated worst dealership in America!!! You don't want ripped off, scammed and your motor blown up, don't come here! Destroyed my engine when they were only told to fix a electricical issue and then denied they did anything!!! Goes in running perfect, comes out barely running, smoking, no power, and not starting! Don't take it there! Had to collect my truck with police assistance after 3 months in pieces by wrecker! already 13,000+ in debt to me Mike (that's how much damage Mike has already done to my truck) but Mike had the entire option to just turn this matter to his insurance, so people make mistakes? But nope! Mike has to save face and deny it all. Can't do wrong right Mike? But seems many others think you can?

Bought a used truck Friday 5/14. It went back to the... - cassiebragg2018

Bought a used truck Friday 5/14. It went back to the dealership Saturday 5/15 on a rollback as it wouldn’t start and once I did get it started, had an engine light on. It’s been in the shop 4 days now and I’ve had one update without calling myself and asking for one. Also did not have a valid inspection sticker. However, my salesman Eric was great and has worked with me to get me in a loaner ASAP and touched base with me every day.

Had a veh towed to this dealer with broken window- asked... - Tajima88

Had a veh towed to this dealer with broken window- asked them to cover it as we were to have rain the following week. After 26 days and repeated calls they had not returned insurance adjuster calls and covered the window with a flimsy office-weight plastic bag which blew out and there was water damage to interior and leather seat. No calls returned. Shameful!!

This is going to be lengthy, but I feel it is worth the - superchargedblackbird

This is going to be lengthy, but I feel it is worth the read for anyone. For over a year now, I have been taking my Ford Explorer to a different local dealer to diagnose a noise. They told me immediately that the noise was a wheel bearing and they had it in stock on the first visit. When I left, the noise was still there. I went back immediately and they said that my "tires were shot". Three days later I notice the wheel, where the repair was just completed, to be dripping with grease. I took it back in and they told me (after 3 days) that the axle shaft was broken.... after picking it up from that repair, the noise was still there. I was advised that I still needed to replace my tires and to get an alignment. After the alignment and new tires, the noise was not only still there, it was worse... and even worse, the vehicle pulled to the right and the steering wheel was not straight. I took it back and had a second alignment done and was assured that it was fixed, but it wasn't... it just kept getting worse. Now, the vehicle drove crooked down the road in addition to the steering wheel and now worse noise. Being completely devastated and at my wits end, I drove just a tad farther to Scenic Ford Lincoln. I had about an hour conversation with the assistant manager of service and scheduled an appointment for the next week. After that appointment, My Explorer is FIXED and drives/rides like a new car, and the noise is gone! I cannot begin to tell you how welcoming and resolving this experience was with Scenic Ford! They have earned my business and I will continue to visit them for my routine maintenance needs and repairs! I have found my new Ford dealer, who does not pass me off like just another number in line!

Excellent experience in buying a car! I had been looking... - budmccoy

Excellent experience in buying a car! I had been looking for a F-150 for well over a month, and sat down with a few other car dealerships to try and get a deal done. Steve Paxton was a joy to work with and went above and beyond to make the process easy and enjoyable.

Some of the most hardworking folks I’ve seen. Really went... - C. P.

Some of the most hardworking folks I’ve seen. Really went out of their way to find me what I wanted. I had credit issues from a divorce, but they got me in a good payment

Been a satisfied customer for many years. - kerryd5379

Been a satisfied customer for many years. I would not go anywhere else. Trustworthy, honest.