Had trans fluid and filter changed. - Skyking76t
Had trans fluid and filter changed. Chysler 300 with 5.7 does not have a trans dipstick because amount of fluid is a function trans temp. Ordered a dipstick tool to measure the trans fluid including temp graph. Trans was severely overfilled. Took back to floyd Chrysler dealer. Service manger is a joke. Young girl who has an attitude problem. Tech told me he added 5 qts fluid but obviously he did not check the fluid level using temp graph. Tried to tell me 35mm was correct when chart said should be 71mm. My trans shows 105 mm. Neither the tech nor the service manager knew anything about the graph. Not good for a chrysler dealership. This graph comes from the service manual. A severely overfilled trans can cause permanent trans damage. Not a professional dealership. Question whether all techs are factory trained. All they had to do was humor me and reduce fluid levels to match the chart and i was happy. But no, they want to argue. Not good customer service. I had a problem at a Chevy dealership and service manager and i sat down and had a conversation and came to a resolution that we both accepted. The Service Manager does not have the skills to be in that position. I would recommend staying away for any repairs. I will buy the pump and remove the excess fluid myself before it damages my trans, if it hasn’t already.
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