6 Acura Dealers near 94538near 94538

Very nice people helping us to understand the work to be - happy

Very nice people helping us to understand the work to be done on our car.Thank you

UPDATE: After writing my first review, I was promptly - Jim

UPDATE: After writing my first review, I was promptly contacted by a member of the customer service team. They provided me with a name and number to discuss my experience with the salesman, Raj, and explore possible solutions. I was connected with Kao, the manager, who was incredibly understanding and helpful over the phone. He sincerely apologized for the situation, emphasized their commitment to excellent customer service, and assured me they would address the matter internally. True to his word, I noticed a positive change in Raj’s attitude when I returned to pick up the car. Kao then generously offered to renegotiate the deal for the car I was interested in, and he gave me a fantastic offer! The next day, I came in to complete the paperwork, where I had the pleasure of working with Haig. He is truly a role model for car salesmen—an engaging conversationalist and a genuine car enthusiast. We had a great time talking about cars and motorsports for an extra 45 minutes! After Haig assisted us, we finalized the deal with Kao, who, to my surprise, is also a motorsports fan. Overall, if it weren’t for Kao and Haig, I don’t think I would have returned to this dealership, but thanks to their outstanding service, they completely changed my experience for the better. Huge thanks to both of them for going above and beyond!

They are friendly and respectful and doing your request - Matloza190

They are friendly and respectful and doing your request on time, I really appreciate their support. Thanks

The worst dealership to have your MDX or any other car - ph650

The worst dealership to have your MDX or any other car service there, specially on the Saturday, appointment means nothing, ask you to sit in my car after 40 minutes walked in and asked if they take my car now with the appointment I made 2 weeks ago for oil change and tire rotation how long is it going to be before I get t back, 6 hours! Thanks no thanks , I made an appointment with Putnam Acura ASAP. Very unhappy buyer of MDX and former service client. Never again.

Lack of knowledge or customer service - WIlliam WIse

Came in looking for a new SUV because I am a single dad with 5 children. I found the lack of customer service apparent almost immediately. My questions were ignored. I was talked over. I was not listened to. The young salesman seemed completely disinterested in my business, which I eventually took elsewhere.