4 Acura Dealers near 94925near 94925

Bought a '22 MDX from this dealer in Aug, '21. - deltabravo

Bought a '22 MDX from this dealer in Aug, '21. I chose this dealer because they were the only one, at this time, given the shortage of vehicles, that had the MDX with the tech/adv packages we wanted, in our second color choice and they were only charging $2500 over MSRP (other dealerships were charging $4,000+ over MSRP) The dealership was clean, it was easy to get to, it was cool inside until they closed and turned off the air. I was still in the finance department after closing which the sun beats down on at the end of the day. The staff was friendly. They had air hockey which my wife and teenager kids loved. 4.5 stars, taking off .5 for turning off the air while customers were still there. 5 stars - it appears they use one of each model for test drives so that they could sell you another vehicle that had no test drives on it (ours had like 1.5 miles). I liked that. I don't want a car that's been test driven all over. 5 stars to the staff - all nice, friendly, and accommodating (up to a certain point) 5 stars to the finance department. The guy was nice. They met my comp pricing on add-ons that I wanted. I will complain about car pricing separately. Now, the not so good. 3 stars. They had one finance guy working, so at the end of the day, I was waiting a long time to buy my vehicle, so being there past closing was not my fault. 2 stars - The dealership had two mandatory add-ons - a brake light configuration/part change that flashes your brake lights briefly when you apply them. It's a good safety item in my opinion. Also, they pre-applied Permaplate on every vehicle, forcing you to pay for it. I would prefer to choose for myself rather than have them forced on me so that I could try to negotiate the price or go elsewhere. Not only were they selling over MSRP, but they were forcing items on you and charging a higher premium, getting more profit off of you. I don't like that. 3 stars - While there was a shortage of cars, so not their fault, like every other dealership, they jumped on the band wagon to grab a little extra cash, cashing in on supply and demand at the cost to the consumer. This is the cornerstone of all American business' today (in my opinion) and well within their rights, but that doesn't mean I have to like it. I asked for $500 off the price, it was refused. Basically, they would not budge on anything and I wasn't bringing in a trade-in and I was using Acura (American Honda) financing, so more benefits to the dealership and none to me. 3 stars - I was outside, shooting the breeze with our sales guy after our purchase - nice man - when I happened to notice that the weather stripping around the large moon/sunroof was coming out. I guess whoever was getting the vehicle ready for purchase, or when they were applying the Permaplate before purchase, didn't notice or bother to say anything about that very visible issue. This meant I already had to bring the car back for it's first fix and I hadn't even driven my car off the lot yet. They did give me an MDX loaner car for the warranty work. I did not hate my experience here, I just didn't like the sour taste left behind from some of the less than optimal treatment given the dealership's policies and sales tactics. I originally planned to give them a 3 star review, but if you take the average of what I did score, it's closer to 4.

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I've been wanting an Acura TLX when Acura announced - mikedab667

I've been wanting an Acura TLX when Acura announced discontinuing the model for 2026. I emailed Edmond Kim months before coming by to see the car. He was very considerate & patient when making a decision if I wanted to buy the car. I ended up purchasing the car after reaching a deal that I'm comfortable paying for. The finance manager was amazing to work with, and probably the best one I've ever worked with. Shout out to Jean-Pierre for making the finance part of the deal stress-free & a pleasant experience. I've always dreaded the finance part of the car-buying experience, but Jean-Pierre was top-notch in taking care of the customer. Thanks so much!! The whole staff at Marin Acura are amazing to work with. I even met the General Manager, and she was also had a vibrant pleasant aura about her. I highly recommend coming here if you're looking for a new Acura. Make sure to ask for Edmond when you come here. Thanks Marin Acura for my new TLX.

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Fast and easy! - Rhea_moe

Rudy was very helpful and respectful during my first visit at the dealership. My goal was just to look around that day and he was respectful of that. He was not pushy at all. So, after looking at other options, I decided to return to the dealership and had Rudy assist me. It was a fast and easy transaction!

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Lack of knowledge or customer service - WIlliam WIse

Came in looking for a new SUV because I am a single dad with 5 children. I found the lack of customer service apparent almost immediately. My questions were ignored. I was talked over. I was not listened to. The young salesman seemed completely disinterested in my business, which I eventually took elsewhere.

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