"Typically car shopping is at the bottom of my favorite things to do list however Emilio Cruz made this experience a breeze! He was very informative. I felt no pressure and I was very fortunate that he was the salesperson that walked out to greet us when we arrived. He effectively turned what would normally be a stressful car shopping ordeal into a wonderful experience. My car is cute! I don't miss my Volvo. Love the 2017 QX50 and the light blue color. Thank you Emilio! "
"The service I receive at West Houston Infiniti is excellent! I am greeted at my car door and then directed through the process all the way to the waiting area. My daughter loves coming with me just to hang out in the waiting area! My Service Agent is Benny Bynum and he is awesome! He always finds a way to service my car on my schedule which is quite hectic! He is upfront with me on cost and helps to prioritize services that are needed. If my service will take longer than an hour, I get a loaner car to get me back on my schedule! Working with me on my schedule is paramount to me and why I keep coming back!"