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On 11/6/2009 5:37:16 PM baddil2 wrote:In a nutshell I went for my inspection and emissions because my vehicle is still under maintenance agreement and all I need to pay is the tax. I have done this two years in a row with no problems, never told you need this and that and that and this work done and it's going to cost you one arm and two legs. Usually it was smooth sailing. This time I was told my car didn't pass inspection due to faulty this and that and this and that too. It was very surreal but I couldn't argue they were things I knew were bad but didn't think they were that bad and I didn't have the money. I explained my financial situation to Mr. DeSimone and he worked with me so that I was able to get the work done, pass inspection and work out the financial aspect. I have never seen or heard of a dealer doing that. while I give all praises to God for his favor and grace in this situation, I am most suprised and grateful to the DeSimone Service and The Kindness of the employees in particular, Charmaine. (I hope I got her name right, if not she knows who she is...)
On 11/6/2009 5:24:06 PM baddil2 wrote:I tried to trade in my vehicle back in 2007 and was convinced not to. I was told I would get a better deal if I purchased a vehicle without the trade in. I voluntarily reposessed my old vehicle and bought the new one I was told I would get cheaper insurance even though my car payments would be more than I wanted. That didn't happen the Insurance was a DISASTER! I am still struggling with issues with that same insurance company. I was given a quote on a price I now pay almost $100.00 more than that quote. oh and then they added the gap coverage which raised my payment by $20.00 more a month. Overall Not a good experience, financially but they were all sweet as pie, very nice, pleasant and clean store.
I would not have referred anyone after that, but I can say I have seen new staff and I think things may be getting better! Women do your homework, get other quotes in other places , don't feel forced into making ANY decisions, wait a couple days.