Adam Archer
Adam Archer at Harry Robinson Buick GMC
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Adam Archer | Page 10

Sales Manager

Harry Robinson Buick GMC

6000 South 36th Street
Fort Smith, AR 72908

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5.0
97 Reviews

I’ve been in the car business since 2002. I’m married to Molly and have two sons, Cash & Kane. I enjoy spending time with my family, riding RZRs, lifting weights & watching my boys play sports. I look forward to helping you find your next new vehicle.

Dealership Experience

8 yrs

Industry Experience

23 yrs, 4 mos

5.0

97 Reviews

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97 Reviews of Adam Archer

May 23, 2017

Dealership Rating
Employee Rating

Dream Rides Do Come True I've never financed a vehicle on my own before and the experience I had at Harry Robinson was everything good... all thanks to James Durham and Adam A More

by APett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Durham

March 17, 2017

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Employee Rating

Back in a Harry Robinson Auto again! I was out driving to different dealerships window shopping with a desire to buy a new small car. I was listening to the radio and a Harry Robinson li More

by paralegal-paul
Recommend Dealer
Yes

Other Employees Tagged: Mike Hesson , Annie Cates, Steve Hatwig, Bobby, the Detail Specialist, was extremely friendly and entertaining! And, of course, the young lady who instructed me on the accessories, Onstar, IPod, Radio, Bluetooth, etc. She did a wonderful job!

March 14, 2017

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Good Experience We had a great experience with everyone we came in contact with! Everyone was friendly and helpful and gave us a good deal! Thank you! More

by Happy Couple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hesson , Brandon Davis, Kristan Gravlee

March 01, 2017

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Dishonesty Please see the Facebook page of this dealer on February 27th and apology, it has to do with this story. I had went online and filled out all informat More

by I Hit The Wrong Button
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cathy Creekmore , Jack Dean

Mar 03, 2017

Harry Robinson Buick GMC responded

Thanks for your review. I understand that you're upset, and I would be too. I'm so sorry that we could not honor the $13,000 discount - unfortunately, it was an error caused by the shop.click.drive button. As I wrote in our blog, specifically written to address this very rare snafu, the shop.click.drive. button was erroneously doubling the discount on the GM site, which we, unfortunately, do not control. The error was corrected as soon as possible after we were made aware of it, and we tried to get as close as we possibly could to the price you needed. We’re glad this mistake was caught while you were in the initial stages of looking at the truck, discussing your monthly payment options, long before any finance paperwork was in process. If we could have done any more to bring the price down, we absolutely would have. I’m so sorry again that there was a mistake at all, and that we couldn’t honor the full discount, and that this situation caused you any undue stress. I'm also glad you were able to find a truck you like, even if it wasn’t from us. I hope that one day you will know HRBG and our employees enough to know that we are honest, good people. We’ve certainly never known Adam to raise his voice to one of our customers, as we strive to treat everyone with the utmost respect and kindness, and I’m sorry this was the perception. We want to give an exceptional experience to everyone who visits us, make sure they leave happy so that they become lifelong customers. Thanks again for your review & God Bless.

December 17, 2016

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Above and beyond I would like to thank Larry Campbell and Adam Archer for all they did to get me and my family into the car we wanted. They gave us a great deal and th More

by Pastordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Campbell

December 10, 2016

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Christmas came early I stop in to the dealership was able to walk around a little without salesman running at me . This is what I like gave me time then Derrick a salesman More

by Goodhue
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Creekmore , Alexis Durham, Sorry forgot finance mgr name

October 26, 2016

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a blessing Everyone went above and beyond to help my family. I'm great full that we met such a great group of people friendly and willing to help. I will recomme More

by kasha14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Clinton, Jack Dean, Brian Godbey

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