Alden Sink
Alden Sink at Volkswagen of South Charlotte
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Alden Sink

General sales Manager

Volkswagen of South Charlotte

9900 South Blvd
Charlotte, NC 28273

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of Alden Sink

April 17, 2024

Dealership Rating
Employee Rating

My experience from start to finish was perfect. Chris was super knowledgeable, accommodating and easy to work with. His follow up was on point and there was no pressure at all. He introduced us to More

by Carrie H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Volkswagen of South Charlotte responded

Hi Carrie, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

April 09, 2024

Dealership Rating
Employee Rating

it was a pleasure working with Spiros. He was helpful and understood what I was looking for. No pressure at any time. The other people I worked with were very nice as well. More

by JDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 05, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was very friendly, pleasant and helpful. It made my purchase process easier than expected. More

by JDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2024

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 02, 2024

Dealership Rating
Employee Rating

I was able to negotiate via text and they worked with me. They made it such an easy process. Everyone we dealt with was kind and honest. I wish we could have gotten 2 vehicles. I will be back when I am ready More

by Ttnj1183
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hand, Alex Terrell

Apr 04, 2024

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2024

Dealership Rating
Employee Rating

Chris made sure my car purchasing experience went as smoothly & and easy as possibly. He went out of his way to reserve a car for my test drive after my initial choice was purchased, and his knowledge r More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hand, David Feingold

Mar 29, 2024

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

February 08, 2024

Dealership Rating
Employee Rating

Mr. Chris Hand was very helpful, knowledgeable, patient, and understanding. He did not pressure me, waited for me to process my decision. More

by MCWILLIAMSMILLIE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Borno, Chris Hand, Alex Terrell , Ralph Condrey

Feb 10, 2024

Volkswagen of South Charlotte responded

Hi, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 12, 2023

Dealership Rating
Employee Rating

VW of South Charlotte is a bait and switch house. Avoid. Avoid. Avoid. Scheduled in advance to have my sun roof seal replaced while I wait. 88$ part. 20 minute job. 1 hour later, they want to char More

by sailormeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 15, 2023

Volkswagen of South Charlotte responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact our Service Manager, John Schmidt, at (704) 552-6500 to share more details about your visit so we can make things right.

June 03, 2023

Dealership Rating
Employee Rating

Gene Patel is awesome! ! This is the second time we have gone to him to buy a car.. first time was a used car- Atlas.. this time was a new car.. Tiguan! Both times the pro More

by Carol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gene Patel, Alex Terrell

Jun 05, 2023

Volkswagen of South Charlotte responded

Carol, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

May 11, 2023

Dealership Rating
Employee Rating

The sales person is very helpful and explain with details everything!!! Great place to buy a car !! Every one is helpful Great people!!! 👍 More

by Jeyson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Borno

April 24, 2023

Dealership Rating
Employee Rating

Victor was amazing. We just moved here from Russia and Victor was patient and helped translate everything for us from start to finish. Thank you for everything. More

by Max
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Finney, Alex Terrell

Apr 28, 2023

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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