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Alex Marcel
Refer Me
680 Reviews
Dealership Experience
11 yrs, 4 mos
Industry Experience
13 yrs, 11 mos
Languages Spoken
English
680 Reviews
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680 Reviews of Alex Marcel
Verified Customer
Helpful 
February 11, 2021
I make my appointments with Marcel. I find his vast knowledge of cars very helpful. I can describe what I think may be happening with my car and he is able to explain to me in layman terms why its happ knowledge of cars very helpful. I can describe what I think may be happening with my car and he is able to explain to me in layman terms why its happening and what I need to get done to resolve the problem. More
by DJONES57
Other Employees Tagged: I would like the mechanics to pay better attention. I brought my car in for service and my inspection was overlooked which cause me to receive ticket.
February 11, 2021
Over charge. Prices are 400% higher than market. Try to drain every penny from your pocket. Waste your whole day, no matter you go by appointment. drain every penny from your pocket. Waste your whole day, no matter you go by appointment. More
by ENGINEER.ABUBAKAR
Other Employees Tagged: David Palmer
February 11, 2021
As a loyal and long term customer of this dealership, I was extremely disappointed with changes in the service department. Service took way too long, COVID safety guidelines were not followed, and I recei was extremely disappointed with changes in the service department. Service took way too long, COVID safety guidelines were not followed, and I received no response to my attempts to discuss my concerns with the manager. Time to find a new place to get my car serviced. More
by MRMMRMMRM
Other Employees Tagged: Willie Mejia
February 09, 2021
I have had some challenging issues with my Honda CRV in the past few months. However, thanks to the patience/hard work of the mechanics and Mr Marcel. My car was repaired. Mr.Marcel kept me informed at eve the past few months. However, thanks to the patience/hard work of the mechanics and Mr Marcel. My car was repaired. Mr.Marcel kept me informed at every turn . He was professional, reassuring and got the job done. More
by BAJANJUC
February 08, 2021
The staff was friendly and efficient. Marcel took his time to explain the aerobics performed and what would be needed the next time. I will be using Honda Valley Stream for all my HEV services time to explain the aerobics performed and what would be needed the next time. I will be using Honda Valley Stream for all my HEV services More
by WCOWELL20
February 06, 2021
Honda of valley is an amazing service center, the staff offers great customer service the waiting period is excellent and not to mention the feeling of the vehicle when driving after a service things feels offers great customer service the waiting period is excellent and not to mention the feeling of the vehicle when driving after a service things feels original and brand new. I’m comfortable recommending someone to Honda of valley stream More
by Oscar
February 04, 2021
Honda of valley is an amazing service center, the staff offers great customer service the waiting period is excellent and not to mention the feeling of the vehicle when driving after a service things feels offers great customer service the waiting period is excellent and not to mention the feeling of the vehicle when driving after a service things feels original and brand new. I’m comfortable recommending someone to Honda of valley stream More
by CARLTON.SMITH0391
Other Employees Tagged: David Palmer
February 03, 2021
Everyone was adhering to the safety measures for Covid 19 and everyone was courteous and helpful. I was in and out in a short amount of time. And all of my car problems and options were explained to me wel and everyone was courteous and helpful. I was in and out in a short amount of time. And all of my car problems and options were explained to me well More
by bvalentine8
Other Employees Tagged: Clara Torres
