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Alex Perez
136 Reviews
136 Reviews
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136 Reviews of Alex Perez
Verified Customer
February 23, 2026
Duncan was able to get me in and out in a very timely manner. I was planning on leaving my car over night. Greatly appreciated that. manner. I was planning on leaving my car over night. Greatly appreciated that. More
by ROWLANDDJ
Other Employees Tagged: Landon Montgomery, Melissa Pearson, Duncan Howard, Phillip Rucker, Clayvius Baker
February 15, 2026
Alex was very helpful and great! The service was quick and my issue was resolved. The service was quick and my issue was resolved. More
by M. House
Other Employees Tagged: Mark Hawking
February 11, 2026
Now that our "free" maintenance has expired and we've done our last one, I do not think we'll return here. Nasty little things like trying to rewrite previous tire quote generated by their site to charg done our last one, I do not think we'll return here. Nasty little things like trying to rewrite previous tire quote generated by their site to charge more for the tires that had just arrive at the dealership for us, and with the exception of one or two service folks, this attitude like they have enough work and don't need us. We also had one warranty issue when our front rotors warped. They had new rotors in for us, but said Subaru would only turn ours, Turning removes material, and I was sure the issue would inevitably pop up again to which the service person acted like I was stupid with that claim. Sure enough though, as predicted, shortly after turning them, warpage returned. Chose not to pursue this as we'll use drilled and slotted on the front as there isn't enough cooling for the front, underspeced, rotors. And don't get me started on how long simple services take. We could have an appointment and watch "Express" people be handled and sent on their way before our car ever even made it back to a bay. All we had was a simple 24k service and that took two hours while waiting on a slow day. Our record though was the 6 hours on the rotor fiasco (that previously had a three hour service in order to justify ordering the rotor upgrade kit that they never used on the return service.). Add the time in dealer plus the two hours there and back, and simple services turned into all day ordeals. If only the finance office and service was as nice as our sales guy. We've had such a bad experience here starting at the finance office on that the wife never wants to deal with Subaru again. More
by OzarkTim
Other Employees Tagged: Kari Bratton, Jaime Bolanos
February 08, 2026
Alex Perez made me feel very welcome. he even answered some questions that I had about my Subaru. It didn't take very long to get my oil changed. I am very pleased with the service that I he even answered some questions that I had about my Subaru. It didn't take very long to get my oil changed. I am very pleased with the service that I received from Subaru of Little Rock. More
by katstand8
January 31, 2026
Great service. All staff at Subaru of Little Rock were helpful and competent. I'm grateful for their taking care of routine maintenance. I realize that there are st All staff at Subaru of Little Rock were helpful and competent. I'm grateful for their taking care of routine maintenance. I realize that there are staff working in the shop which contribute to excellent service. I also appreciated the well-design waiting area with options for reading, watching television or working in quiet on a computer. The availability of free coffee was a nice perk. More
by daviesdavidl
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