Phillip Rucker
Phillip Rucker at Subaru of Little Rock

Phillip Rucker

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.8
59 Reviews
4.8

59 Reviews

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59 Reviews of Phillip Rucker

June 11, 2026

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Employee Rating

Very busy on the day I visited. I was informed about the time it would take and they finished when they said. While it took longer than I anticipated I truly appreciate the excel More

by CCAUSEY11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 13, 2026

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad our team provided you with great customer service, and we hope to see you again! Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 31, 2026

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Very Nice Good Car Work Well I Like This Shop Good Great People Work Here At Good Car Shop More

by Dick
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2026

Subaru of Little Rock responded

Thank you for the five-star rating. We’re glad your GMC performed well after service and that our team made you feel welcome. We look forward to serving you again. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 11, 2026

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Will have my Subaru serviced here, again. A great job and enjoyable experience. Thank you More

by takhill13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pablo Moncho

May 11, 2026

Subaru of Little Rock responded

Thank you for choosing us again for your Subaru Outback service. We’re glad the work and experience met your expectations. We look forward to helping you on your next visit. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

April 27, 2026

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Was concerned when I arrived they were so busy and I just need an oil change, however they were fast and very thorough, kept me up to date on progress. Outstanding customer service More

by vkalterman
Recommend Dealer
Yes
Apr 27, 2026

Subaru of Little Rock responded

It’s great to hear that your Subaru Forester’s oil change was handled quickly and thoroughly despite a busy day. We’re glad our team kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 04, 2026

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The service techs are very friendly and professional. The work in the shop seems to be done competently and timely. The waiting area for the service group is very well appointed. My only complaint is wi More

by tomboothe
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 04, 2026

Subaru of Little Rock responded

Thank you for the five-star rating and for noting how friendly and professional our technicians were, along with the efficient work in the shop and the comfortable waiting area for your Subaru Outback. We apologize that our scheduling team’s phone manner and product knowledge did not match the rest of your visit. We’ll share your feedback with them so they can improve and deliver a more consistent experience. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 21, 2026

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Have always been treated amazing at every visit. They are very detailed in letting me know what may or may not need to be done with my vehicle and they usually have it done very quickly! I highly re More

by denisetucker33
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Perez

Mar 21, 2026

Subaru of Little Rock responded

We’re delighted to hear you feel well cared for at each visit. Our team takes pride in keeping you informed and completing work on your Subaru Outback promptly. Thanks so much for recommending us to everyone you know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 24, 2026

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Was great awesome service, friendly people. Fast and dependable. Love Subaru in little Rock. Awesome More

by NORMAKOWENS57
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gage Scott, Duncan Howard

Feb 24, 2026

Subaru of Little Rock responded

Thank you for sharing your experience. We’re pleased our team delivered fast, dependable service and that you felt welcomed by our friendly staff. We appreciate you choosing us for your Subaru Crosstrek and look forward to assisting you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 23, 2026

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Employee Rating

Duncan was able to get me in and out in a very timely manner. I was planning on leaving my car over night. Greatly appreciated that. More

by ROWLANDDJ
Recommend Dealer
Yes
Feb 23, 2026

Subaru of Little Rock responded

It’s great to hear Duncan completed your Forester service quickly and without needing an overnight stay. Thank you for the five-star rating. We look forward to serving your Subaru again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 24, 2026

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Employee Rating

Very competent, friendly and reasonable time spent on vehicles to get you on your way. More

by FLAMETHECOCKATOO
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Havniear

Jan 24, 2026

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 14, 2026

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Employee Rating

Bought 8 subarus here over 15 years. Was small now dealer is large. They have managed to continuously improve and keep up with the times More

by BRAGS216
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2026

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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