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Kari Bratton
86 Reviews
86 Reviews
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86 Reviews of Kari Bratton
Verified Customer
April 22, 2026
Subaru of Little Rock did a great job getting my car in and serviced in a timely manner. They were friendly and helpful. and serviced in a timely manner. They were friendly and helpful. More
by jrbratton72
Other Employees Tagged: Jessie Havniear
April 15, 2026
I had an appointment @ 930am. I am not sure if I was never checked in or what happened but I ended up waiting almost 2 1/2 hours for a standard oil change & tire rotation!! Then I am not sure if I was never checked in or what happened but I ended up waiting almost 2 1/2 hours for a standard oil change & tire rotation!! Then I get an email that evening telling me I missed my appointment that day! More
by AMBERJSMOM
April 11, 2026
My car was ready and sitting in front of the exit door. I did not realize it was mine. After 20 minutes I went out to check. It was mine. I asked kari if it was ready and she said yes and that she was I did not realize it was mine. After 20 minutes I went out to check. It was mine. I asked kari if it was ready and she said yes and that she was in a meeting, Just prior to this I observed her walking around talking with everyone and checking out another customer. Kari knew I had a doctors appointment from our earlier conversations and couldn’t waste any time. I thought it was unprofessional and inconsiderate. More
by SDC$4cao
April 04, 2026
Kari was knowledgeable and took great care of my situation; going the extra step to correct an issue with lug stems, avoiding an extra trip to Little Rock. The lug stem problem was not result of Sub situation; going the extra step to correct an issue with lug stems, avoiding an extra trip to Little Rock. The lug stem problem was not result of Subura or this dealership. I will return for all my service on this vehicle. Ernest Robert More
by ernestrobert1939
April 04, 2026
The service techs are very friendly and professional. The work in the shop seems to be done competently and timely. The waiting area for the service group is very well appointed. My only complaint is wi The work in the shop seems to be done competently and timely. The waiting area for the service group is very well appointed. My only complaint is with the scheduling group - their phone etiquette and product knowledge has some growing to do. Not bad, but not on par with everything else here. More
by tomboothe
Other Employees Tagged: Pablo Moncho, James Brumfield, Maddie Smith, Jessie Havniear, Duncan Howard, Phillip Rucker
March 16, 2026
I brought my Outback to the service department at 9:30 in am. Dropped it off & returned to wait for it at 11:00. Sent a text to the info sent to me that I was waiting for my car. Finally at 1:30 I went yo am. Dropped it off & returned to wait for it at 11:00. Sent a text to the info sent to me that I was waiting for my car. Finally at 1:30 I went yo look for them to find out how much longer it would be. I had the wrong info! Went to find the correct person & found out they probably hadn’t looked at my car. Ended up leaving it overnight. The next day after texting, calling & email, still no information. It turns out I needed the 30,000 check & a battery! Finally got my car on day 4! Love the video the technician sent, however communication was terrible. More
by riedie.bridget
March 14, 2026
I've been here twice. Both times they didn't put the dampener back on my glovebox. I don't understand why I have to put my car back together after getting an oil change, l Both times they didn't put the dampener back on my glovebox. I don't understand why I have to put my car back together after getting an oil change, lol. Also, I found it odd that they sent me an email that my car was ready, but not a text. More
by TSCARBERRY99
Other Employees Tagged: Clayvius Baker
