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Kari Bratton
Kari Bratton at Subaru of Little Rock

Kari Bratton

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.7
91 Reviews
4.7

91 Reviews

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91 Reviews of Kari Bratton

June 15, 2026

Dealership Rating
Employee Rating

I appreciate the multipoint inspection and the information provided to keep my car running well. Service Department was very helpful More

by eso.england
Service Communication
Recommend Dealer
Yes
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Jun 15, 2026

Subaru of Little Rock responded

It’s great to hear that our multipoint inspection and the guidance provided have helped keep your Subaru Outback running smoothly. Kari and the team appreciate your feedback and look forward to assisting you again. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 31, 2026

Dealership Rating
Employee Rating

Very Nice Good Car Work Well I Like This Shop Good Great People Work Here At Good Car Shop More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Brumfield, Gage Scott, Jesse Mosley, Jon Catt, Burt Prickett, Kipperlie Davis, Duncan Howard, Phillip Rucker

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May 31, 2026

Subaru of Little Rock responded

Thank you for the five-star rating. We’re glad your GMC performed well after service and that our team made you feel welcome. We look forward to serving you again. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 21, 2026

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Employee Rating

We were happy with our oil change service and that it was done in a timely manner. More

by mae_hanvy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Subaru of Little Rock responded

We’re thrilled to hear you were pleased with our timely oil change service. Kari and our service team appreciate your feedback. We look forward to keeping your Subaru running smoothly. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 19, 2026

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Employee Rating

They are always very courteous and professional they answer all my questions in a timely manner More

by ranlferg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2026

Subaru of Little Rock responded

Thanks for highlighting our team’s courteous and professional service. Kari and the rest of our staff are glad to help with your Subaru Outback questions promptly, and we look forward to your next visit. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 10, 2026

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Employee Rating

Great dealership excellent customer service and very helpful and friendly staff. We drive 2 hours just for service of or vehicle. More

by bryantterry456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doc Weaver, Jon Catt, Kipperlie Davis, Jessie Havniear, Jaime Bolanos, Clayvius Baker

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May 10, 2026

Subaru of Little Rock responded

It’s wonderful to hear our team made your two-hour drive worthwhile with helpful and friendly service for your Subaru. Doc, Jon, and Jessie appreciate your kind words and look forward to seeing you again. Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

April 24, 2026

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Employee Rating

Everyone was friendly knowledgeable and helpful. The waiting area was nice. The shuttle service was fantastic. More

by PHILIP.MUNNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2026

Subaru of Little Rock responded

It’s wonderful to hear our team was friendly and knowledgeable and that the waiting area was comfortable. We’re glad the shuttle service added convenience to your visit. Thank you for trusting us with your Subaru and we look forward to helping you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 22, 2026

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Employee Rating

Subaru of Little Rock did a great job getting my car in and serviced in a timely manner. They were friendly and helpful. More

by jrbratton72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Havniear

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Apr 22, 2026

Subaru of Little Rock responded

It’s great to hear our team handled your Subaru with friendly, helpful care and got it serviced promptly. Thank you for the five-star rating and for letting us know your experience. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 18, 2026

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Employee Rating

My husband brought it in for me, but I don’t think the issue was completely resolved. I emailed but haven’t heard back from anyone. More

by mmgrant63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards. Please reach out to me so I can understand what happened. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 15, 2026

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Employee Rating

I had an appointment @ 930am. I am not sure if I was never checked in or what happened but I ended up waiting almost 2 1/2 hours for a standard oil change & tire rotation!! Then More

by AMBERJSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 19, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards. Please reach out to me so I can understand what happened. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

April 11, 2026

Dealership Rating
Employee Rating

My car was ready and sitting in front of the exit door. I did not realize it was mine. After 20 minutes I went out to check. It was mine. I asked kari if it was ready and she said yes and that she was More

by SDC$4cao
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 13, 2026

Subaru of Little Rock responded

We are sorry to hear that your experience did not meet your expectations or our standards. Please reach out to me so I can understand what happened. Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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