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Allen Fan
Allen Fan at Diamond Honda
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Allen Fan | Page 2

Used Car Manager

Diamond Honda

17525 E. Gale Avenue
City of Industry, CA 91748

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4.5
30 Reviews
4.5

30 Reviews

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30 Reviews of Allen Fan

September 04, 2023

Dealership Rating
Employee Rating

Excellent service. They did a great job. I wanted to be in and out quickly and they made it happen. No hassle. I showed up signed everything, checked out the car and I More

by darkstaar
Recommend Dealer
Yes

Other Employees Tagged: Joe Yu, Mazen Dakdouk , Kenny Colwell, Rafael Gonzales

Helpful
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Sep 05, 2023

Diamond Honda responded

It's great when we can make an experience hassle-free, and are so glad it worked out so well for you! Thanks for the review and please let us know if there is anything else we can do for you!

August 23, 2023

Dealership Rating
Employee Rating

The personnel at Diamond Honda dealer in the city of industry are great. They treat you with respect and help you get what are looking for. More

by ASMENDOZA22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Gonzales

Helpful
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Aug 30, 2023

Diamond Honda responded

We hope everyone who comes through our doors knows they will be treated with respect, and are glad to hear you had a great experience with us! Thank you for taking the time to leave us a review!

August 19, 2023

Dealership Rating
Employee Rating

The people the Diamond Honda treat you well. Great service. I really recommend this place More

by ASMENDOZA22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Gonzales, Roberto

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Aug 30, 2023

Diamond Honda responded

We strive to provide quality customer service, and are happy to hear you received that! We're happy to hear you were treated well and received great service. Thanks for leaving us a review!

August 10, 2023

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Employee Rating

amazing CSA's , Rafael explained everything and were so helpful!! Juan Carlos took such good care of us as well. they made this process so easy and i left feeling supported and safe. More

by corinne k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Yu , Kenny Colwell, Rafael Gonzales, Juan Carlos

Helpful
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Aug 16, 2023

Diamond Honda responded

Thanks for taking the time to leave us a review, Corinne! We're glad Rafael and Juan Carlos helped you out and made the process easy and smooth for you. Please reach out to us if there is anything else we can help you with.

August 08, 2023

Dealership Rating
Employee Rating

I will recommend Honda to my friends and family who are looking for a new car. More

by SUNHAOJING07
Sales Price Transparency
Recommend Dealer
Yes
Helpful
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Aug 09, 2023

Diamond Honda responded

Thank you for your review! We strive to provide the best customer service and your recommendation to your family and your friends means everything to us.

June 08, 2023

Dealership Rating
Employee Rating

Excellent Good communication and friendly staff making experience short and sweet and all all issues solved More

by ERIKABRETADO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Yu , Rafael Gonzales

Helpful
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Jun 21, 2023

Diamond Honda responded

We're glad to hear this! Thank you for visiting our store.

May 30, 2023

Dealership Rating
Employee Rating

I purchased a 2017 Honda Civic from Diamond Honda and 1 year later my A/c has gone completely out! Now I’m stuck with a $2200 bill for a lemon. Be in mind I purchased this car in cash and paid in full. Sal More

by rjpcheer07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pete Nelson, Joe Yu , Alan Chan, Kenny Colwell, Rafael Gonzales, Joyce Helmer, Omar sales manager

Helpful
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Jun 01, 2023

Diamond Honda responded

We know this situation is frustrating, and we're truly sorry! All of the preowned vehicles we sell go through a rigorous inspection process. We do everything we can to prevent things like this from happening, however we can't predict what will happen a year down the road. We can't help in these situations unless the vehicle is under warranty. Again, we apologize, and we wish you the best.

May 26, 2023

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Employee Rating

very good service，. Very professional and extremely patient.I really appreciate their support in making this a happy, pleasant experience. More

by cici5257
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Yu , Kenny Colwell, Rafael Gonzales

Helpful
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Jun 01, 2023

Diamond Honda responded

We're happy to hear you had a positive experience at our store. Thank you for coming in!

April 15, 2023

Dealership Rating
Employee Rating

Customer service was great and very helpful. They were quick and hardly waiting. Will recommended More

by BIANCA.SALAZAR91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Yu

Helpful
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May 01, 2023

Diamond Honda responded

Thanks for the recommendation! If there is anything we can do to make your experience a 5-star one next time, please let us know.

April 05, 2023

Dealership Rating
Employee Rating

Thank you for working with me and helping me find the perfect car for my family. More

by PATRIZIA.FLORES45
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Yu, Mazen Dakdouk, Ken Cardenas , Kenny Colwell, Rafael Gonzales, Brant Tessinger

Helpful
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Apr 13, 2023

Diamond Honda responded

Happy we could help, Patrizia!

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