Allen Fan | Page 3

Excellent experience! Great to be back! Thank you for giving me a welcome back gift. I am home with my car again! Thank you so much! Great to be back! Thank you for giving me a welcome back gift. I am home with my car again! Thank you so much! More

by BETH LIN Verified Customer Verified Customer

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This dealership have exelent service and exelent sales employees thanks for your help and time. employees thanks for your help and time. More

by NORBERTOMARQUEZ Verified Customer Verified Customer

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The dealership is great with good service people that can communicate with ease too. Great place to visit for cars. communicate with ease too. Great place to visit for cars. More

by DONGXUBING1969 Verified Customer Verified Customer

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Very happy with our purchase and experience with diamond honda. Our salesman Z was very helpful. Overall good experience honda. Our salesman Z was very helpful. Overall good experience More

by GMEDA72 Verified Customer Verified Customer

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Overall a really good experience and good people. Would recommend diamond Honda to all of my friends and family. Would recommend diamond Honda to all of my friends and family. More

by THEMANDO078 Verified Customer Verified Customer

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No any after service, just want to earn my money. The market no mark up situation, but he still try to use mark up to earn the money. Trad in car just give really low value. The market no mark up situation, but he still try to use mark up to earn the money. Trad in car just give really low value. More

by YUYUJAO Verified Customer Verified Customer

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My experience was just ok. If the exact used car I wanted wasn't at the dealership, I would have gone somewhere else. If the exact used car I wanted wasn't at the dealership, I would have gone somewhere else. More

by KRISTIN276 Verified Customer Verified Customer

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Sylvia , in the service dept. is superb , along w entire staff. I’ve purchased a few cars from Diamond Honda. Great service in all areas. staff. I’ve purchased a few cars from Diamond Honda. Great service in all areas. More

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Great service. Always kept me updated, and took care of the issues as promised. Service was timely, and took great care of us and the vehicle. Also appreciated the safety measures taken with covering the s the issues as promised. Service was timely, and took great care of us and the vehicle. Also appreciated the safety measures taken with covering the steering wheel and seat. More

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Wont budge price wise & tried ripping me off for my trade in I purchased a vehicle from this dealer 2 years ago, it was a used 2013 Honda accord lx with 42,000 miles on it. I got it for 16,900+tax and registrati I purchased a vehicle from this dealer 2 years ago, it was a used 2013 Honda accord lx with 42,000 miles on it. I got it for 16,900+tax and registration. I was helped by Manny however, he does not work there anymore. I am in the market for another vehicle and came across the perfect one on their website. My insurance agent gave me the name of an employee who will help me get the "best price" and the best numbers that will work for me. I contacted the employee by the name of Daniel and right away told me he would be able to lower the price for me and give me the deal I'm looking for. I told him I didn't want to drive an hour and a half to the dealer just to then be told nothing can be done. He assured me of everything. As soon as I arrived at the dealer he came to greet me and blatantly passed me on to another sales representative. Who then told me the car was not even ready to be seen or test driven because it was being repainted. Why would a car need to be repainted if its in excellent condition how Daniel told me. I then went with the new sales person to try and run some numbers and see if the deal I need can be made. Turns out they only want to give me 8K for my car when I have only added 11,000 miles on in two years and is in good condition (not excellent, not very good, on carfax). With that being said my car is worth at least 12K in trade in value and 15K in retail value. After the negative equity, I would have less than a thousand in positive equity + my 4k down. They didn't value me being a returning customer, nor did they give a respectful offer for my vehicle. I know if they really want to make a sale, they can make the numbers work out. I feel like I was not taken seriously because of my age. I came a year ago with a much older friend to trade in his Volkswagon (valued at 7,200 on car fax trade in value) which he still owed 14K on it. He was in the market for an Accord EXL V6 priced at 34K I think brand new. After 2 hours of negotiating, he got the out the door price of 35K. That's an insane deal, he got discounted over 9K. My suggestion to anyone trying to shop at this dealer, only go if you're a bit older (29 and up) to be taken seriouse. More

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