Alli Gantt

Tony was great he had all the information on the vehicle we were interested in. He was fast at getting all of the details ironed out. This dealership clearly has their culture worked out. It felt like a we were interested in. He was fast at getting all of the details ironed out. This dealership clearly has their culture worked out. It felt like a great place to be. More

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Great People The staff was very friendly and knowledgeable. The reason I don’t give it a full five stars is because they didn’t have the ideal car I wanted in stoc The staff was very friendly and knowledgeable. The reason I don’t give it a full five stars is because they didn’t have the ideal car I wanted in stock and after having worked with them I wasn’t going to just leave to another dealership because they really did try to get me the best deal. More

by ndvictor14 Verified Customer Verified Customer

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Like family Luke, Alli, Brian, and Shaun......above and beyond!!! That’s all I can say. Traded in a car I loved for a truck I really Love! Fair trade offer and mo Luke, Alli, Brian, and Shaun......above and beyond!!! That’s all I can say. Traded in a car I loved for a truck I really Love! Fair trade offer and more than fair deal on the tundra! Quick and easy process! They made me feel like family. Which is why I will Continue to buy my cars from Jim Ellis stores! I could Go on and on. Luke, Brian, and Shaun just made it comfortable and with zero pressure. More

by CHADGILBERT13 Verified Customer Verified Customer

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Great Experience Buying a new car can be very stressful and typically unnecessarily so. We had a great experience in our new car purchase. Everyone was helpful, fulf Buying a new car can be very stressful and typically unnecessarily so. We had a great experience in our new car purchase. Everyone was helpful, fulfilled our need for answers to questions, very knowledgable about the product and super friendly. We did not get the typical run around about price with each and every option and Alli was not a pushy salesperson overly reaching out to us. We have always loved the brand of Audi and so pleased to have a dealership that can service us so well. Great job. thanks Dana More

by MRSLITTEONE Verified Customer Verified Customer

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Friendly service and great experience The staff at Audi Marietta were friendly and very helpful in my first car purchase. They were great to work with and helped me throughout the whole pr The staff at Audi Marietta were friendly and very helpful in my first car purchase. They were great to work with and helped me throughout the whole process! The facility was clean and equipped with plenty of comfy seating and complimentary drinks and snacks. More

by laurenarussell10 Verified Customer Verified Customer

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good experience a pre-owned Audi I purchased from them required a significant repair weeks after purchase. they stood behind their product and made things right. wo a pre-owned Audi I purchased from them required a significant repair weeks after purchase. they stood behind their product and made things right. would recommend. More

by DKMESA Verified Customer Verified Customer

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car purchase The staff at the Dealership were awesome. My salesperson, Alli, was beyond helpful and has a wonderful personality. My only issue was the glass not cl The staff at the Dealership were awesome. My salesperson, Alli, was beyond helpful and has a wonderful personality. My only issue was the glass not cleaned up after the windshield was replaced. It was left all over the dash on the driver side. More

by mscandyrn Verified Customer Verified Customer

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Good car-buying experience We visited several dealerships that had high pressure salesmen. The experience at Audi Marietta was much different. Alli Gantt was very pleasant, wa We visited several dealerships that had high pressure salesmen. The experience at Audi Marietta was much different. Alli Gantt was very pleasant, was quick to respond to all of our questions and accommodated test drives of multiple vehicles on two different days. She simply provided us with all the information we needed to make a good decision and did not pressure us. Tony Jackson was pleasant to chat with and provided valuable information as we signed the paperwork. More

by thetil888 Verified Customer Verified Customer

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Poor Communication, Poor Follow Up 2nd worst experience ever Price of the car was reasonable. The "we owe" work, the overall communication ,and subsequent follow up around it has made this the 2nd worst experie Price of the car was reasonable. The "we owe" work, the overall communication ,and subsequent follow up around it has made this the 2nd worst experience of purchasing a car. Our Sales Rep Alli is extremely knowledgeable but in the end left us knowing that selling a car is all that mattered. We could not get proactive updates from her or the dealership around the we owe work. After calling and being pushed between sales and service We ended back at Alli who told us the work wasn't done yet and would be another two days. We were engaged by Brian Norris on Wednesday March 6th, Brian assured me he was "personally monitoring" the situation. Apparently his personal monitoring included never contacting us or following up again. On Friday March 8th, I again reached out for a status on the car, this time I was put in touch with Shawn Camay. Shawn was able to get status of the car which had been ready since the day before but we were never notified. Shaw apologized and followed it up by offering us a free detail service since the car could not be detailed that day due to poor weather. What's most frustrating personally is this car was bought by my wife... She works unbelievably hard, has sacrificed in numerous ways. This car is a treat for her to finally have something nice. For some reason every piece of communication comes to me, her husband, despite the title being solely in her name. This has left my wife with a car she enjoys but a dealership who basically chooses to not even communicate directly with her despite us updating our account numerous times. We were recommended to this dealership by close friends who assured us this would not be like a "regular car buying experience". Unfortunately they were right but not for the reasons they intended. More

by wattsj07 Verified Customer Verified Customer

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Outstanding Customer Service Alli was wonderful, a true delight to work with! Alli was patient and considerate in regards to our needs, she took time to find the perfect purchase, Alli was wonderful, a true delight to work with! Alli was patient and considerate in regards to our needs, she took time to find the perfect purchase, she came thru with every commitment and was quick to respond and follow thru. Every and any Audi Team Member we came in contact with was great! Overall a wonderful and pleasant experience! More

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