Alyssa Franks | Page 5

Alyssa has always been a phenomenal service advisor when I bring my vehicle in. She is nothing less than professional and personable. She always completes what needs to be done in a timely manner I bring my vehicle in. She is nothing less than professional and personable. She always completes what needs to be done in a timely manner More

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Excellent and very professionally truly enjoyed my car buying experience, Juanpi Sapiencia is great, very friendly and made the sales experience painless and actually enjoyable, would definitely use him buying experience, Juanpi Sapiencia is great, very friendly and made the sales experience painless and actually enjoyable, would definitely use him again for all my car buying needs. More

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Great all around team, sales and service. Sales was great, Service was great, they went the extra mile to ensure that the vehicle met all of our expectations. Overall I would purchase again fr Sales was great, Service was great, they went the extra mile to ensure that the vehicle met all of our expectations. Overall I would purchase again from Naples Volkswagen. More

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Great Dealershio. Honest & Professional Recently purchased a Beetle convertible. Yesterday we leased a new Passat. This is my 3rd Passat. Joe's a great guy to deal with. The entire staff Recently purchased a Beetle convertible. Yesterday we leased a new Passat. This is my 3rd Passat. Joe's a great guy to deal with. The entire staff is wonderful. And Alyssa in service is phenomenal. I highly recommend this dealership More

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Wonderful buying experience Just purchased a new Volkswagen from Volkswagen of Naples and the experience was fantastic. My salesman, Marco Gonzalez, was extremely knowledgeable Just purchased a new Volkswagen from Volkswagen of Naples and the experience was fantastic. My salesman, Marco Gonzalez, was extremely knowledgeable about the vehicle and worked tirelessly to insure that I received a great deal. He is a friendly, very professional salesman and made every aspect of the purchase enjoyable. Keith Ahern, the finance officer, clearly explained all of the paperwork involved in the purchased and made sure that I understood the process. My overall experience with Volkswagen of Naples was wonderfu At the close of the purchase I spoke with Alyssa Franks in service to set up an appointment to have an optioned installed. She was very helpful and took care of me in the same professional manner I has experienced earlier. Bravo to you, Volkswagen of Naples! More

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Juanpi was patient with me, allowed me the time I needed to make a decision! Always responsive & very kind! Very happy with the overall experience. to make a decision! Always responsive & very kind! Very happy with the overall experience. More

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Outstanding salesperson, very pleasant and persobable, always concerned about my overall satisfaction. This is my second purchase within one week. Service personnel also very attemptive. Lots of goodies i always concerned about my overall satisfaction. This is my second purchase within one week. Service personnel also very attemptive. Lots of goodies in the waiting room and espresso. More

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Great Experience Our Service Rep was friendly and very helpful. Aside from the technical part of her job, taking in vehicles and writing service orders, she was helpfu Our Service Rep was friendly and very helpful. Aside from the technical part of her job, taking in vehicles and writing service orders, she was helpful in facilitating our designs on finding a place to eat breakfast. She also made us aware of VW's Uber service to and from the dealership while my vehicle was worked on. She communicated clearly and timely. It was truly appreciated and made a mundane experience feel special. Nice touch VW of Naples and Ms. Franks. More

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