Andrea Mashburn | Page 4
Lexus Service Advisor 423-499-9095
Lexus of Chattanooga
2135 Chapman Rd
Chattanooga, TN 37421
54 Reviews
Write a Review54 Reviews of Andrea Mashburn
December 30, 2020
Excellent service. Easy to schedule, quick in and out, and friendly, professional crew. Good updates on progress and what was done. Car washed and looks great. and friendly, professional crew. Good updates on progress and what was done. Car washed and looks great. More
Other Employees Tagged: John Cate
December 30, 2020
Had a wonderful experience with my first service at Lexus and with Andrea. I feel she went above and beyond and service was very quick even with recalls. Thanks again! Candace and with Andrea. I feel she went above and beyond and service was very quick even with recalls. Thanks again! Candace More
November 17, 2020
Andrea is awesome. Glad to service my car here.no complaint.will come back here they are great & good costemer service. Thank you guys take care of my car. complaint.will come back here they are great & good costemer service. Thank you guys take care of my car. More
October 27, 2020
Lexus and Ralph Paty have always gone out of their way to help anyway they can. This the second car I have bought from Ralph and I would recommend you ask for him. help anyway they can. This the second car I have bought from Ralph and I would recommend you ask for him. More
Other Employees Tagged: Ralph Paty
October 22, 2020
Great service from Andrea and the Team. Friendly and knowledgeable. Fixed my issue very quickly. The Service Tech guy rode with me to determine the issue I was having and he diagnosed the problem within knowledgeable. Fixed my issue very quickly. The Service Tech guy rode with me to determine the issue I was having and he diagnosed the problem within minutes. More
September 28, 2020
I have been coming here 15 years for service. The best! Easy to work with and dependable. Everyone is friendly and wants to make sure I am being helped. I would probably come here even if I didn't own a Le Easy to work with and dependable. Everyone is friendly and wants to make sure I am being helped. I would probably come here even if I didn't own a Lexus! Thank you! More
September 25, 2020
From start to finish, Andrea went above and beyond in providing excellent customer service on recent recall service visit. I would not hesitate to call on this dealership again. providing excellent customer service on recent recall service visit. I would not hesitate to call on this dealership again. More
September 04, 2020
Andrea took care of everything we needed and she is always a pleasure to deal with. My car had a recall that we hadn’t been notified of, she hustled around and had it taken care of during the schedule always a pleasure to deal with. My car had a recall that we hadn’t been notified of, she hustled around and had it taken care of during the scheduled service. More
August 27, 2020
Andrea Mashburn is LITERALLY the best! I need service done on my car and she ensured my car was taken care of promptly and communicated every day that it was in the shop what was happening with my vehicl done on my car and she ensured my car was taken care of promptly and communicated every day that it was in the shop what was happening with my vehicle and it was done quicker than I expected. She mentioned that the technician that worked on my vehicle shared my name Matt, and did an EXCEPTIONAL job fixing my vehicle quickly, cleanly and correctly. I will certainly be bringing all of my vehicles in for service at Lexus of Chattanooga. More
Other Employees Tagged: Randy Hatfield, John Cate, Ryan Kennedy , Nathan Howard