Andrea Mashburn | Page 5
Lexus Service Advisor 423-499-9095
Lexus of Chattanooga
2135 Chapman Rd
Chattanooga, TN 37421
54 Reviews
Write a Review54 Reviews of Andrea Mashburn
August 25, 2020
Brought our vehicle in for a service recall appointment. The staff was very courteous and attentive. We especially appreciated Andrea Mashburn!! Tom met us at drop off and was very friendly. We enjoyed ou The staff was very courteous and attentive. We especially appreciated Andrea Mashburn!! Tom met us at drop off and was very friendly. We enjoyed our visit today. More
Other Employees Tagged: Tom (at drop off)
August 19, 2020
I needed a new windshield and was getting quite the run around from the company my insurance company has a contract with. I called Ralph Paty and he made things happen— correctly and quickly. He put me around from the company my insurance company has a contract with. I called Ralph Paty and he made things happen— correctly and quickly. He put me in contact with Andrea who got things rolling and took care of all the headache paperwork. And they washed my car when all was done. They are the best dealership hands down. More
Other Employees Tagged: Ralph paty
August 12, 2020
Best service anywhere and I do mean ANYWHERE! Andrea was the best service representative. I buy Lexus for two reasons. Quality and Service. Never disappointed. the best service representative. I buy Lexus for two reasons. Quality and Service. Never disappointed. More
August 05, 2020
Andrea provides excellent service! From checking in to completion, she makes sure you are comfortable!! A great asset to Lexus of Chattanooga!!! I’ll always request Andrea!!!! completion, she makes sure you are comfortable!! A great asset to Lexus of Chattanooga!!! I’ll always request Andrea!!!! More
August 02, 2020
EXCELLENT SERVICE. Friendly, with excellent service.Loaner car available. Knowledgable about her work. Timely appointment, it was raining outside and she retrieved car i Friendly, with excellent service.Loaner car available. Knowledgable about her work. Timely appointment, it was raining outside and she retrieved car in the rain. I felt she went beyond the call of duty. This all added to a pleasurable experience at Lexus of Chattanooga. I highly recommend this dealership. More
July 10, 2020
Great Service Willing to work with me to take care of my maintenance and also my insurance claim from a recent hail storm when I did not have an appointment. Willing to work with me to take care of my maintenance and also my insurance claim from a recent hail storm when I did not have an appointment. More
July 08, 2020
Andrea was very helpful and made the experience at Lexus of Chattanooga a pleasure. We had a recall on our GX and she communicated what the entire process would entail and everything went smoothly. of Chattanooga a pleasure. We had a recall on our GX and she communicated what the entire process would entail and everything went smoothly. More
April 16, 2020
Ralph Paty is phenomenal. He found three different vehicles until he finally found the one that fit my wife’s needs and wants. He spent a lot of time with us and several days of probably what he thoug vehicles until he finally found the one that fit my wife’s needs and wants. He spent a lot of time with us and several days of probably what he thought was wasted time. I’m the end he kept sending videos and pictures and found her exactly what she wanted at an unbelievable price. Thank you so much. More
Other Employees Tagged: Ralph Paty, Randy Hatfield, John Cate, Ryan Kennedy, Robert Graham, Maria Gains, Robbie Bales , Travis Gray, Cameron Stooksbury, Ralph Paty
February 29, 2020
Andrea, a service person, helped me yesterday when I unexpectedly arrived. I left my car for ‘emergency service’ and I was in a loaner car in 10 minutes. Great service. unexpectedly arrived. I left my car for ‘emergency service’ and I was in a loaner car in 10 minutes. Great service. More