Dealership Experience
20 yrs, 6 mos
358 Reviews
Write a Review358 Reviews of Andrew Butcher
October 26, 2023
The entire staff of Brent Brown Toyota has always been friendly and professional. Each member of the sales teams always has a smile on their faces and are eager to help with any questions! The service d friendly and professional. Each member of the sales teams always has a smile on their faces and are eager to help with any questions! The service department is quick to check your car in and perform the required or requested maintenance. The 2024 Camry Hybrid LE on October 18th is the sixth vehicle we have purchased from your dealer. Todd Robinson was instrumental in all of these purchases. He is extremely knowledgeable of each vehicle we bought. He is excellent at his position. Each time we brought our vehicles to the service department, we have worked with Joel Kitchen. He has shown professionalism in checking our vehicle in, having the Maintenace performed in a reasonable time then checking to make sure we are happy with the service. I am amazed how quickly Andy Butcher gets us through the financial portion of our purchases. He is extremely efficient and explains the final portion of purchasing a vehicle. He is professional and very friendly and that makes us comfortable with our transaction. He is also a good mate. My last purchase of the 2024 Camry Hybrid Le was quick and efficient. I love my Camry LE with the upgrades and especially the fuel efficiency. What a smooth ride, a comfortable ride and a safe ride! OI would like to thank everyone who worked to make this purchase possible and to the maintenance people we have worked with over the years. We will always be a customer of Brent Brown Toyota. More
Other Employees Tagged: Todd Robinson, Joel Kitchen, Ryan Burt, Dee Dee Patterson
October 23, 2023
I really enjoyed my experience at your car dealership. I felt no pressure and I felt a lot of help from Gastone. I felt no pressure and I felt a lot of help from Gastone. More
Other Employees Tagged: Tracie Lewis, Gaston Tapia
October 11, 2023
I had a good experience in Brent brown, it was fast and easy process. And Ismael was amazing and clear with the info easy process. And Ismael was amazing and clear with the info More
Other Employees Tagged: Ismael Flores, Brian Zepeda, Chris Jacobson
October 09, 2023
I just had an incredible experience with the entire team at Brent Brown Toyota. I was looking for a 4Runner on their website and their new GM (Wade Henrie) personally called to invite me down to the dealers at Brent Brown Toyota. I was looking for a 4Runner on their website and their new GM (Wade Henrie) personally called to invite me down to the dealership. From that point, I worked directly with Rylee in their sales department. She was exceptional to work with. So polite. Honest. Quick to respond to texts/calls about the truck I was looking for. She made every step of the buying process a positive experience. Highly recommend working with her on your next Toyota purchase. Thank you, Rylee! Nate (General Sales Manager) was also incredible. Transparent. Wasn't pushy. Treated me like he wanted a long term customer instead of a quick sale. He is texting me two days after my purchase to make sure I love the 4Runner. Thanks, Nate. I despise the car buying experience. It is a broken process that always makes me feel like someone is trying to pull a fast one on me. The entire team at Brent Brown was just the opposite. Such a positive experience - thanks all! More
Other Employees Tagged: Rylee Hansen, Andrew Bailey
September 21, 2023
Still waiting for our vehicle to arrive. On the rail line in Kansas for weeks. Hopefully to arrive SLC rail yard soon and the by truck transport to Orem. On the rail line in Kansas for weeks. Hopefully to arrive SLC rail yard soon and the by truck transport to Orem. More
Other Employees Tagged: Nate Casper, Dallas McCaman
September 17, 2023
I absolutely loved my last van, and was devastated to lose it in a car accident. Todd and Andy went above and beyond to find me a comparable replacement that fit all my requests. This is my third vehicle lose it in a car accident. Todd and Andy went above and beyond to find me a comparable replacement that fit all my requests. This is my third vehicle through then and they do amazing work every time! More
Other Employees Tagged: Todd Robinson, Colby Sanders
August 31, 2023
After a horrible experience with a different dealership, we had the pleasure to meet with Tim, Travis, and Andy, who provided a 5 start experience. Every single one of them was friendly, honest, and profess we had the pleasure to meet with Tim, Travis, and Andy, who provided a 5 start experience. Every single one of them was friendly, honest, and professional. We truly had a good experience here. More
Other Employees Tagged: Brian Boyd, Colby Sanders, Travis Troutner , Timothy Risinger
August 23, 2023
First time buying a brand new truck. Rylee helped find the truck I wanted! She helped ease my mind and make a first time buyer experience a lot less stressful! Rylee helped find the truck I wanted! She helped ease my mind and make a first time buyer experience a lot less stressful! More
Other Employees Tagged: Colby Sanders, Rylee Hansen
August 20, 2023
By far, this was the easiest and smoothest car transaction I've ever experienced. This began as an online inquiry. I initially spoke with Jordan. He turned me over to Travis. I was hesitant at fir transaction I've ever experienced. This began as an online inquiry. I initially spoke with Jordan. He turned me over to Travis. I was hesitant at first but after speaking with Travis and explaining my needs, he agreed on everything. Because I was traveling from St George to Orem with my dogs, I didn't want to spend much time at the dealership. I was met by Travis upon my arrival and we spent about 5-10 minutes talking, making sure everything was just like we discussed. He then took me to the finance department where my paper work was ready. I went over the forms with Andy and we were finished in about 10 minutes. Back to Jordan who helped me transfer a few things from my trade, as well as, my dogs. He made sure I understood all controls and I was on my way back to St George in under an hour. Everyone I met at Brent Brown Toyota were so nice, accommodating, and professional. If I ever choose to buy another car this dealership will be my first call. Thank you Brent Brown Toyota for making this the best experience ever. More
Other Employees Tagged: Brian Boyd, Dallas McCaman, Jordan Christensen, Taylor Burgess
August 17, 2023
Always great service. Sales worked wit’s me for a price I could afford. Service always takes great care of my cars. Sales worked wit’s me for a price I could afford. Service always takes great care of my cars. More
Other Employees Tagged: Joel Kitchen, Brock DeLuca, Rylee Hansen