Andrew Horne | Page 11

Service appointment was easy and fit my schedule. Andy kept me informed and car was ready when promised. Easy and effortless in and out with the appointment. kept me informed and car was ready when promised. Easy and effortless in and out with the appointment. More

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First service on my Winnebago Navion Sprinter. Andy took the time to explain how the systems needing service worked and gave good advice on tires and alignment. the time to explain how the systems needing service worked and gave good advice on tires and alignment. More

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I took my car this week for its first scheduled maintenance service. Andy in the Service Department was very efficient in completing the necessary paperwork for my appointment and answering the man maintenance service. Andy in the Service Department was very efficient in completing the necessary paperwork for my appointment and answering the many questions I had. He also told me how long the service would take and my car was returned to me exactly when he said it would be! I needed to have the Navigation System re-explained to me as I hadn't driven my car for quite some time. Robert Lisi provided me, once again, with the information I was seeking! It is such a pleasure doing business at Mercedes-Benz of Princeton! More

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Nice staff quick response and quick service. The only downside is I had to wait a week for open spot but I guess thats normal. downside is I had to wait a week for open spot but I guess thats normal. More

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A+ service!!! Thank you for your great service to my vehicle and continue to do outstanding customer service! Be safe and I look forward to doing business in the near future. vehicle and continue to do outstanding customer service! Be safe and I look forward to doing business in the near future. More

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Professional, courteous, on-time service Have used this dealership for the last 13 yrs, since we moved into the area. Service has consistently met or exceeded expectations. The staff is pr Have used this dealership for the last 13 yrs, since we moved into the area. Service has consistently met or exceeded expectations. The staff is professional and courteous. Facilities are first-rate. Last week the auxiliary battery in my car (2015 S class) malfunctioned; it had to be replaced. I was told to come in the next morning first thing, no appointment needed, as for express service and it would take about an hour. I arrived at 8 am, saw the service adviser within 5 min. and was on my way with a new battery and a nicely washed vehicle by 9:15 am. The dealership charges a hefty price for parts and labor, but no more than other Mercedes dealers. You get premium service at a premium price. For me, that is a reasonable deal. More

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Great experience, very detailed when explaining the process during my visit- I would definitely recommend friends and family to purchase a vehicle here- I also appreciated the updated and follow up cal process during my visit- I would definitely recommend friends and family to purchase a vehicle here- I also appreciated the updated and follow up calls More

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Customers First...Always! Always a great experience dialing with Andy and the service team at MB of Princeton. Convenient appointments, immaculate service area, knowledgeable a Always a great experience dialing with Andy and the service team at MB of Princeton. Convenient appointments, immaculate service area, knowledgeable and courteous staff, and return of detailed-like vehicle. More

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excellent experience manager andy horne provided excellent service. all work was completed as requested and both vehicles were completed on time as promised. recieved fo manager andy horne provided excellent service. all work was completed as requested and both vehicles were completed on time as promised. recieved follow-up call from my salesman (ruben lebron) that evening checking if everything completed satisfactorily. More

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Great first time service experience.Very accommodating Great first time service experience. Very accommodating and very professional. As this was the first and successful at that, I plan on using your ser Great first time service experience. Very accommodating and very professional. As this was the first and successful at that, I plan on using your service going forward. More

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