Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton
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Andrew Horne | Page 11

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.8
123 Reviews

Dealership Experience

19 yrs, 6 mos

Industry Experience

29 yrs, 6 mos

Languages Spoken

English English

4.8

123 Reviews

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123 Reviews of Andrew Horne

October 11, 2020

Dealership Rating
Employee Rating

Service appointment was easy and fit my schedule. Andy kept me informed and car was ready when promised. Easy and effortless in and out with the appointment. More

by Jcppvh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 13, 2020

Mercedes-Benz of Princeton responded

Thank you for your wonderful feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 19, 2020

Dealership Rating
Employee Rating

First service on my Winnebago Navion Sprinter. Andy took the time to explain how the systems needing service worked and gave good advice on tires and alignment. More

by Thomas Arey
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Sep 22, 2020

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 18, 2020

Dealership Rating
Employee Rating

I took my car this week for its first scheduled maintenance service. Andy in the Service Department was very efficient in completing the necessary paperwork for my appointment and answering the man More

by Donna R
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 22, 2020

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 20, 2020

Dealership Rating
Employee Rating

Nice staff quick response and quick service. The only downside is I had to wait a week for open spot but I guess thats normal. More

by realedison.yin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 21, 2020

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 05, 2020

Dealership Rating
Employee Rating

A+ service!!! Thank you for your great service to my vehicle and continue to do outstanding customer service! Be safe and I look forward to doing business in the near future. More

by tionae315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 05, 2020

Mercedes-Benz of Princeton responded

Thank you for your 5 star service review. We are glad that Andy was able to assist you with your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 02, 2020

Dealership Rating
Employee Rating

Professional, courteous, on-time service Have used this dealership for the last 13 yrs, since we moved into the area. Service has consistently met or exceeded expectations. The staff is pr More

by Orca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 04, 2020

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership, and thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 25, 2020

Dealership Rating
Employee Rating

Great experience, very detailed when explaining the process during my visit- I would definitely recommend friends and family to purchase a vehicle here- I also appreciated the updated and follow up cal More

by kevin
Recommend Dealer
Yes

Other Employees Tagged: Gary Napierkowski Sr

Jul 27, 2020

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership, and thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 25, 2020

Dealership Rating
Employee Rating

Customers First...Always! Always a great experience dialing with Andy and the service team at MB of Princeton. Convenient appointments, immaculate service area, knowledgeable a More

by joeld
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 27, 2020

Mercedes-Benz of Princeton responded

Thanks for your kind review. It is a pleasure to hear that you had a great five star experience with us. Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 24, 2020

Dealership Rating
Employee Rating

excellent experience manager andy horne provided excellent service. all work was completed as requested and both vehicles were completed on time as promised. recieved fo More

by krutherford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ruben Lebron

Jul 24, 2020

Mercedes-Benz of Princeton responded

We are glad that our sales team were able to make the purchase, service and delivery experience for your Mercedes-Benz a wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 04, 2020

Dealership Rating
Employee Rating

Great first time service experience.Very accommodating Great first time service experience. Very accommodating and very professional. As this was the first and successful at that, I plan on using your ser More

by ml56.bernardino
Recommend Dealer
Yes
Jul 06, 2020

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership, and thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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