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Andrew Horne
Refer Me
121 Reviews
Dealership Experience
19 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Languages Spoken
English
121 Reviews
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121 Reviews of Andrew Horne
February 12, 2020
The service is good and well organized. The waiting was not long and food is decent. I really enjoy the whole service with the dealership! not long and food is decent. I really enjoy the whole service with the dealership! More
by FangZhang
Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Victor Rivera , Miguel Cruz, Paul Karkenny, Ana Rivera
Helpful 
January 26, 2020
All service people are great . Always fix everything when I am there even when it is my fault. Could not ask for a greater crew. I am there even when it is my fault. Could not ask for a greater crew. More
by Jfenelli
Other Employees Tagged: Jeffery Hirtler, Linda Tague , Ana Rivera
December 20, 2019
Professional The technician(s) performed the service and repair satisfactorily. MB did not have in stock a part needed for the repair, so they kept the car overni The technician(s) performed the service and repair satisfactorily. MB did not have in stock a part needed for the repair, so they kept the car overnight. It was ready when promised. Everybody was professional. More
by liam o'callaghan
December 03, 2019
Excellent service Andrew took care of a check engine light issue and a low coolant issue. He was very professional and timely with the service. We will always come back Andrew took care of a check engine light issue and a low coolant issue. He was very professional and timely with the service. We will always come back. More
by justdrzal
November 25, 2019
Great Service Andy Horn was great! He handled the service, the loaner vehicle and follow up just they way we have come to expect from Mercedes Benz of Princeton Andy Horn was great! He handled the service, the loaner vehicle and follow up just they way we have come to expect from Mercedes Benz of Princeton More
by Jcppvh
November 23, 2019
Great customer service that went a step above and beyond as well as thorough in ensuring all concerns were addressed and questions answered! A wonderful way to start off my relationship with Mercedes-Benz. as well as thorough in ensuring all concerns were addressed and questions answered! A wonderful way to start off my relationship with Mercedes-Benz. More
by Tammy at The Lightness of Being
Other Employees Tagged: The gentleman that made sure I understood the entertainment system and controls (Embarrassing that I cannot remember his name but he deserves credit all the same)
November 18, 2019
Andy is the best!!! Always so helpful and prompt and communicates well. I really appreciate his advice and he really goes the extra mile making my visit seamless. communicates well. I really appreciate his advice and he really goes the extra mile making my visit seamless. More
by Katokerlin
November 10, 2019
The service quote was given as 595 at drop off but later was told the price is high as my car is Bluetec diesel. Why don’t the service manager check what car he is taking in before giving the quote. Thank was told the price is high as my car is Bluetec diesel. Why don’t the service manager check what car he is taking in before giving the quote. Thank More
by Rao
November 10, 2019
good service The reception desk and service department are good. they delivered professional service and quality. but it is hard to get a loaner car during the ser The reception desk and service department are good. they delivered professional service and quality. but it is hard to get a loaner car during the service. More
by Tony
November 03, 2019
Excellent! I have been going there since I purchased my first MB in 1985. Have always been pleased with my purchases and the service and staff. m I have been going there since I purchased my first MB in 1985. Have always been pleased with my purchases and the service and staff. m More
by KETS
Other Employees Tagged: Paul Lai, Brian McCoy, Jeffery Hirtler, Linda Tague, Victor Rivera , Miguel Cruz, Joseph Hobbs, Ana Rivera, Tom Knoblock-purchased first car from him
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