Anthony Thurman Jr | Page 4
Service Advisor
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
Dealership Experience
11 mos
Industry Experience
7 yrs, 10 mos
56 Reviews
Write a Review56 Reviews of Anthony Thurman Jr
January 10, 2024
Anthony was super friendly and efficient handling the service of my vehicle and my concerns. He was attentive and respectful. Will happily return for service again. service of my vehicle and my concerns. He was attentive and respectful. Will happily return for service again. More
January 04, 2024
Jessica was very friendly, prompt, and efficient. The at home service was excellent. Didn’t even know that was an option before this appointment. Thank you! The at home service was excellent. Didn’t even know that was an option before this appointment. Thank you! More
Other Employees Tagged: Jessica Meacham
December 14, 2023
I explained that the heat out of the vents was originally only putting out hot air when the control knob was adjusted to cold and then only putting out cold air when adjusted to hot two days later. I though only putting out hot air when the control knob was adjusted to cold and then only putting out cold air when adjusted to hot two days later. I thought that this was enough to convince the technician that a clogged hater core was not the problem but more likely the heater blend door was the problem. The heater core was replaced and found to not be the problem and finally the blend door I believe was replaced/repaired in some manner. This along with the technician taking time off which I can't hold against him and the parts department not alerting someone that the replacement part had been received pushed the final repair date out two weeks. The plastic bushings that hold the heater core inlet/outlet tubes as they pass through the firewall are missing which will have to be replaced so insects don't make a nest inside the vehicle. More
December 13, 2023
First,I was greeted with a smile from Sean Bradford and Anthony. I came in with a nail in my left rear tire and I was in and out in a couple of hours. Waiting room was clean and stocked with refreshments. Anthony. I came in with a nail in my left rear tire and I was in and out in a couple of hours. Waiting room was clean and stocked with refreshments. Overall ,a great experience. And special thanks to Anthony. More
Other Employees Tagged: Roscoe Woodberry, Sean Bradford, David Mitchell
December 09, 2023
I found it easy to make an appointment for service. The orocess for dropping off my truck was quick and easy. The work was completed when promised, was done properly and at a reasonable cost. I would n The orocess for dropping off my truck was quick and easy. The work was completed when promised, was done properly and at a reasonable cost. I would not hesitate to use Klaben for service work in the future. More
Other Employees Tagged: Mike Brandvold