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Sean Bradford
Refer Me
283 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
6 yrs, 9 mos
Industry Experience
33 yrs
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
283 Reviews
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283 Reviews of Sean Bradford
April 24, 2024
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 10 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 10 years now. Highly recommended More
by fairyrain826
Verified CustomerOther Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Tom Alcorn, Steve Sigmund, Shelby Wiley
Helpful 
April 23, 2024
Excellent service from the time I arrived until everything was resolved. Issues did come up during service and was handled in a very professional manner. I explained to management by phone and emai everything was resolved. Issues did come up during service and was handled in a very professional manner. I explained to management by phone and email that I will return to Klaben for future service. More
by GMoore
Other Employees Tagged: Gavin Fano
April 22, 2024
Sean and Joe have been very helpful in handling, all the recent service work on my vehicle. I appreciate, there time and effort dealing with Ford to get my service work covered under warranty. recent service work on my vehicle. I appreciate, there time and effort dealing with Ford to get my service work covered under warranty. More
by jets1107
Other Employees Tagged: Joe French , Joe, Sean
April 08, 2024
They had a struggle trying to find the interior leak; but if they couldn’t recreate the leak, they did not stop. TheyPersevered until they found it and fixed it! Thank you Klaben. if they couldn’t recreate the leak, they did not stop. TheyPersevered until they found it and fixed it! Thank you Klaben. More
by bettymarshall40
Other Employees Tagged: Anthony in Service was absolutely AMAZING!
April 04, 2024
My service problem was handled promptly and efficiently . I was kept advised by the service manager Sean and my service coordinator Kim. I was kept advised by the service manager Sean and my service coordinator Kim. More
by bfreeman17239
Other Employees Tagged: Kim Wolfram
April 04, 2024
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Tom Alcorn
March 25, 2024
My driver side wiper quit working Friday during a rain storm. Fortunately I wasn’t far from Klaben. I drove the vehicle there and fortunately the service department was still open. I first met with Sean… storm. Fortunately I wasn’t far from Klaben. I drove the vehicle there and fortunately the service department was still open. I first met with Sean… the service manager. He looked at the wiper and apparently the gear was stripped. He tightened it enough for me to drive it. My service contact Kim… quickly got me scheduled to bring the vehicle in first thing Monday morning. The service department replaced the necessary parts and had me back on the road in a couple of hours. Kim and Sean went out of the way to take care of my problem quickly and efficiently. I can’t praise them enough. More
by bfreeman17239
Other Employees Tagged: Kim Wolfram
March 15, 2024
I had some concerns and a little anxiety. Joe and Sean addressed all in a very professional manner and made me feel comfortable about coming back. Joe and Sean addressed all in a very professional manner and made me feel comfortable about coming back. More
by jeffdebolt
Other Employees Tagged: Joe French
March 11, 2024
I am very happy with Sean and Gavin they go out of their way to help me with my issues on my Edge way to help me with my issues on my Edge More
by louis.vargo1
Other Employees Tagged: Gavin Fano
February 24, 2024
I always trust my car to the Klaben team. This last trip in they noticed I had a dangerously damaged ball joint and wasted no time to let me know. Got the part ordered and got me in a car for This last trip in they noticed I had a dangerously damaged ball joint and wasted no time to let me know. Got the part ordered and got me in a car for the day. Had it fixed and had me back on the road. They value my time and safety. More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Tom Alcorn, Steve Sigmund, Shelby Wiley
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