Ben Boyd | Page 3

Hardest place to buy a car Buying a car is one of the most frustrating large purchase experiences that exist to start with. You would think you would leave after buying a car t Buying a car is one of the most frustrating large purchase experiences that exist to start with. You would think you would leave after buying a car that you would feel excited, happy about your new beautiful car... but my experience is you leave there just happy to get out and it's almost a relief to be done. After hours and hours of searching and visiting multiple dealers and wasting time together with my wife and finally got to a point that i didn't even care about getting a good price. We found the car we wanted, had our trade in Kelley Blue book trade in offer and off i went to Toyota of Richardson once they confirmed they had the car we wanted. I went alone to get the deal done as i knew my wife would not have the time or the patience. Of course they didn't have the car on premise... but they could get it. 3 hours it took to buy the car... so i thought. I left and they said they would be ready for my wife to sign for the car, 3 hours later. We had the financing done ourselves. She showed up 5 hours after I had left the check, they weren't ready. They showed a total lack of respect for her time, having chats about the final four, after 2 hrs sent trainee to go over the paperwork, which is code word for selling additional warranty. She had enough and after a total of 9 hours she left with the Mercedes we had arranged to trade in. Total incompetence, the only way this would have been an easier sale is if i came in with a bag of money and begged to buy one of their cars. No respect for people's time. We could buy a plot of land in Iraq faster than buying a car at Toyota of Richardson. More

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IToyota Tundra 1794 cre-Max Edition I really appreciated the professionalism and curtesy displayed by everyone that assisted me with my new Toyota Tundra. purchase! Would suggest that I really appreciated the professionalism and curtesy displayed by everyone that assisted me with my new Toyota Tundra. purchase! Would suggest that anyone looking fo purchase a new Toyota Vehicle tobvist Toyota Of Richardson. More

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New car purchase Buying a new car was made painless by Toyota Richardson’s Great management team. Top notch professionals. Will definitely share our positive experie Buying a new car was made painless by Toyota Richardson’s Great management team. Top notch professionals. Will definitely share our positive experience at the dealership with friends and neighbors. This is the right place to purchase a vehicle! More

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2019 Toyota These guys always do a great job! This is the second vehicle I have purchased and will be back when it’s time to trade again. These guys always do a great job! This is the second vehicle I have purchased and will be back when it’s time to trade again. More

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Best experience i’ve Had! Ben Boyd was excellent! Was in and out in record time! Staff was terrific and everyone was very helpful. I would recommend this dealership highly!! Ben Boyd was excellent! Was in and out in record time! Staff was terrific and everyone was very helpful. I would recommend this dealership highly!! More

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Wonderful and efficient We were shopping for an Avalon and found the perfect one.They worked out our financial es and deals to our satisfaction. We are very excited to drive We were shopping for an Avalon and found the perfect one.They worked out our financial es and deals to our satisfaction. We are very excited to drive our new car More

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Overall good buying experience. The team was professional and fair on the trade in side of the transaction and very knowledgeable on the new vehicle side of the transaction. Finance The team was professional and fair on the trade in side of the transaction and very knowledgeable on the new vehicle side of the transaction. Finance team is stellar. Would buy from them again. More

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James Weaver and Ben Boyd did a great job The whole dealership experience was very positive. I was not expecting that but happy walking away helping my daughter buy her first car. Ben and Jame The whole dealership experience was very positive. I was not expecting that but happy walking away helping my daughter buy her first car. Ben and James were very helpful and the managers were very friendly Miguel, Ceasar Satello, and Dexter. More

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Very accommodating and great experience Had a great experience with Ben Boyd and Bruce. After two visits, one to scout out a car and then one to test drive, we were extremely pleased wit Had a great experience with Ben Boyd and Bruce. After two visits, one to scout out a car and then one to test drive, we were extremely pleased with the attentiveness and accommodating experience. They worked with us on pricing and walked us through many options both with choosing our car and the financing options. The team was very patient with two test drives and two little kids after a day of work and school. Even provided some balloons to keep the kids entertained. More

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Finance Experience It is my second time buying the cars from Toyota of Richardson. Rahman is awesome guy. He helps me out a lot. And of course, the financial guy, Ben Bo It is my second time buying the cars from Toyota of Richardson. Rahman is awesome guy. He helps me out a lot. And of course, the financial guy, Ben Boyd, he is a nice guy with awesome hair! More

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