Ben Buchanan | Page 37

Service advisor Ben is excellent. The cost was a little bit more than anticipated but it’s my fault for not asking for estimates The cost was a little bit more than anticipated but it’s my fault for not asking for estimates More

by DPLEWISRE Verified Customer Verified Customer

Helpful 0

Report | Print

Dealership is horrible. Called since 12pm Saturday with no call back. Guy today was great Called since 12pm Saturday with no call back. Guy today was great More

by Karen_bardales Verified Customer Verified Customer

Helpful 0

Report | Print

Most people tend to only write negative reviews, but this is a life safety review. Went in for "the works" and drove off with a loose wheel, which I caught quickly. Imagine what could have happened if I kept is a life safety review. Went in for "the works" and drove off with a loose wheel, which I caught quickly. Imagine what could have happened if I kept driving? Could have been a serious injury or death on top of vehicle damage. 2 tires were inflated to 37psi, 1 was 31psi and 4th was 33psi. Makes me wonder if they put the correct amount of oil in the correct area. More

by Jay Verified Customer Verified Customer

Helpful 0

Report | Print

I have dealt with Wayne Akers since 1988. Excellent service department. Quality workmanship. Friendly staff. service department. Quality workmanship. Friendly staff. More

by CAROLCAPANNA Verified Customer Verified Customer

Helpful 0

Report | Print

Everything was handled very well . Ben was very polite and helpful with all matters. I hope you keep Ben around. Till the next time. Thanks and helpful with all matters. I hope you keep Ben around. Till the next time. Thanks More

by USL488H Verified Customer Verified Customer

Helpful 0

Report | Print

Good quick service was able to get me in and handed all my items I needed done my items I needed done More

by davescott64 Verified Customer Verified Customer

Helpful 0

Report | Print

Ben is a great service advisor, I always look forward to doing business with him! doing business with him! More

by Zach Haynes Verified Customer Verified Customer

Helpful 0

Report | Print

The service was easy to find, easy to drop off , and easy to pick up. Great service guys keep up the good work. to pick up. Great service guys keep up the good work. More

by JIFFYLUBEMAN Verified Customer Verified Customer

Helpful 0

Report | Print

Im extremely disappointed in my latest experience.with the service dept. Had a appointment at 10 on Friday for brakes, service advisor Ben. After trying for an hour and a half to get some one in the phone the service dept. Had a appointment at 10 on Friday for brakes, service advisor Ben. After trying for an hour and a half to get some one in the phone numerous voice mails. I received a call at 4:45, Friday afternoon telling me I needed new rotors all the way around and obviously brake pads. I have always taken my truck to you guys for service never was it mentioned I needed brake pads , had they told me I wouldn’t have worn them out to the point of needing the rotors replaced. Also Ben told me the last time my truck was serviced was December 21, 2021., really less than 2 months ago.. Total cost 2700, funny thing is Mullinax could do exact same for 1400. I showed them my paperwork. Mr. Benjamin was very accommodating he did furnish a rental and after much discussion brought my bil down to 1800., needless to say all trust is lost. They would have been very happy me paying 2700, also what else are they being sketchy about feel totally used and abused. More

by Denise Molina Verified Customer Verified Customer

Helpful 0

Report | Print

Always completely satisfied with the service department. Both David Benjamin and Yvonne Felix do an excellent job fulfilling my service needs. The porter in the service drive and the cashier always have a p Both David Benjamin and Yvonne Felix do an excellent job fulfilling my service needs. The porter in the service drive and the cashier always have a positive attitude in making sure the customer feels welcomed. More

by rubycorvet Verified Customer Verified Customer

Helpful 0

Report | Print