Berna Aguirre
Berna Aguirre at Southern Acura Newport News
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Berna Aguirre | Page 2

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.8
34 Reviews
4.8

34 Reviews

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34 Reviews of Berna Aguirre

April 06, 2024

Dealership Rating
Employee Rating

I have never taken my 2009 MDX anywhere else! Bought it there and love the kind caring helpful people! They are so honest! More

by jtlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

Apr 09, 2024

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 07, 2024

Dealership Rating
Employee Rating

Berna is always a joy to work with! ! She always takes great care of me while my vehicle is being serviced. And, she does so with a smile on her face!! More

by NIKACHICA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

March 06, 2024

Dealership Rating
Employee Rating

Excellent. Got to an appointment early, and you fit me in. My annual state checkup was completed prior to my actual appointment time. Thank you. More

by indebt4life
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

February 25, 2024

Dealership Rating
Employee Rating

Extremely accommodating and helpful in handing my needs and car repair! Quick and clear communication on the status of my vehicle More

by GRABOWJ2
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

February 23, 2024

Dealership Rating
Employee Rating

I've been coming to this dealership for a long time had close friends who worked there that has passed on since I love Hondas and Acura's and I appreciate the hospitality when I come Berna is great she alw More

by Shallahfallensr
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

February 23, 2024

Dealership Rating
Employee Rating

As long as Raymond James III, Berna Aguirre and Darrian Turner are on the team, then I love Acura Newport News. More

by MISSBRANCH
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

Feb 23, 2024

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 21, 2024

Dealership Rating
Employee Rating

Southern Acura Newport News provides excellent customer service. Overall, I give Southern Acura Newport News Five Stars for the service I received on 19 February 2024. More

by Knorman15
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

Feb 22, 2024

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2024

Dealership Rating
Employee Rating

I have always found the quality of service to be the best and it has always been correct the first time. More

by HARRISJS602
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

Feb 22, 2024

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 21, 2024

Dealership Rating
Employee Rating

Super efficient and great service The process was easy for drop off and pick up, advisors were friendly and helpful More

by dp7399
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

Feb 22, 2024

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 20, 2024

Dealership Rating
Employee Rating

Berna Aguirre is the best Service Advisor at Southern Acura Newport News. She is always courteous, professional, caring, and efficient in her customer service for me and my 2016 Acura MDX. ""FIVE STARS f More

by Knorman15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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