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Berna Aguirre

Overview Reviews (34) Inventory (162)

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Berna Aguirre

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Berna Aguirre | Page 3

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.8

34 Reviews

Overview Reviews (34) Inventory (162)

4.8

34 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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34 Reviews of Berna Aguirre

February 11, 2024

Dealership Rating

Employee Rating

Excellent service World class service. Easy to talk to and no pressure Will come.back Thanks Easy to talk to and no pressure Will come.back Thanks More

by Happy Customer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Berna Aguirre

Helpful 0

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Feb 13, 2024 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 11, 2024

Dealership Rating

Employee Rating

Great and friendly dealership this is my second vehicle that I have purchased Devin was my salesmen and he is always a great guy to work with I recommended him to any of my friends and family looking to bu that I have purchased Devin was my salesmen and he is always a great guy to work with I recommended him to any of my friends and family looking to buy a car. More

by Dioneb89

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joseph Festa, Brett Whitney, Darrius Young, Marc Darnell, Devin Sheldon, Cisco Lugo, Kevin Rafeek, James Copeland

Helpful 0

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Feb 13, 2024 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2024

Dealership Rating

Employee Rating

Timely, knowledgeable, courteous. My husband was impressed by the frequent updates. He felt everyone did an excellent job. My husband was impressed by the frequent updates. He felt everyone did an excellent job. More

by cathrynradford

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Berna Aguirre

Helpful 0

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Feb 13, 2024 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 10, 2024

Dealership Rating

Employee Rating

I'm treated like family. They go out of their way to help you. I'll be back They go out of their way to help you. I'll be back More

by McDHig

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Berna Aguirre

Helpful 0

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Feb 13, 2024 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 09, 2024

Dealership Rating

Employee Rating

Berna is so nice and helpful. I hope to keep her as my service advisor I hope to keep her as my service advisor More

by LILYANDLILA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Berna Aguirre

Helpful 0

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Feb 13, 2024 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 09, 2024

Dealership Rating

Employee Rating

Excellent Well cared for. Prompt service. Friendly and professional On time with service Clean front seat Prompt service. Friendly and professional On time with service Clean front seat More

by Norfolkter

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Berna Aguirre

Helpful 0

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Feb 13, 2024 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 08, 2024

Dealership Rating

Employee Rating

Berna went above and beyond. Couldn't recommend her more! She is very customer focused ! Couldn't recommend her more! She is very customer focused ! More

by barbaramcgee97

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Berna Aguirre

Helpful 0

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Feb 09, 2024 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 08, 2024

Dealership Rating

Employee Rating

Awesome as always They got us in quickly, stayed in communication and finished with our car in only a couple of hours. communication and finished with our car in only a couple of hours. More

by rooster117

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Berna Aguirre

Helpful 0

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Feb 09, 2024 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2024

Dealership Rating

Employee Rating

Everything was fine. Staff are very professional. Staff was very helpful in explaining the other needs of vehicle. Staff are very professional. Staff was very helpful in explaining the other needs of vehicle. More

by towanda_evette_taylor

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Berna Aguirre

Helpful 0

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Feb 09, 2024 -

Southern Acura Newport News responded

February 06, 2024

Dealership Rating

Employee Rating

Professional and courteous. Always willing to listen to me , the concerns of my vehicle. A great team ! Always willing to listen to me , the concerns of my vehicle. A great team ! More

by ONENITA28

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Berna Aguirre

Helpful 0

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Feb 07, 2024 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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Berna Aguirre | Page 3

Service Advisor

Southern Acura Newport News

34 Reviews of Berna Aguirre

Dealership Inventory (162 Vehicles)

Had a great experience?Spread the word.

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